Symptoms vs. Root Causes

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Questions and Answers

Match the following concepts with their definitions:

Symptom = Simpler, easier to treat, and don’t require much time or effort Root cause = Specific and can be easily categorized

Match the following characteristics with their descriptions:

Root causes = Lead to the symptoms Symptoms = Don't require much time or effort to treat

Match the following terms with their primary attributes:

Symptom = Indication of an undesirable situation Root cause = Requires more investigation and analysis

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