Supply Chain Management: Commitment and Communication
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Questions and Answers

A higher degree of trust and commitment in buyer-supplier relationships always leads to opportunism.

False

Commitment in buyer-supplier relationships is a crucial factor in achieving common goals and efforts.

True

Frequency of communication between buyers and suppliers is based on the cost they incur in the relationship.

False

The duration of a relationship between buyers and suppliers is unaffected by the level of trust.

<p>False</p> Signup and view all the answers

Reputation is not a significant factor in supplier selection and buyer-supplier relationships.

<p>False</p> Signup and view all the answers

A longer and closer buyer-supplier relationship leads to a decrease in trust and cooperation.

<p>False</p> Signup and view all the answers

The relationship duration between buyers and suppliers does not affect their willingness to share risks and rewards.

<p>False</p> Signup and view all the answers

The supplier’s reputation has no impact on their relationship with buyers in supply chains.

<p>False</p> Signup and view all the answers

Study Notes

Trust and Commitment

  • Higher degree of trust and commitment in buyer-supplier relationships reduces opportunism and promotes inter-organizational cooperation.
  • Commitment leads to the creation of a more sustainable business organization and interdependent relationships between buyers and suppliers.

Supply Chain Performance

  • Degree of commitment in buyer-supplier relationships affects supply chain performance.
  • Commitment helps in achieving common goals and efforts between buyers and suppliers.

Frequency of Communication

  • Frequency of communication refers to the degree of contact and interaction between buyers and suppliers.
  • The frequency of communication is based on the benefits perceived by both parties in the relationship.

Relationship Duration

  • Duration of relationship reflects the level of experience gained, developed behaviors and norms, and investment in relationship-specific assets.
  • Trust is a key factor in determining the duration of the relationship between buyers and suppliers.

Consequences of Trust

  • As trust increases, buyers and suppliers act collectively, investing in each other's capabilities.
  • Trust leads to joint problem-solving, design of new products, and shared planning.
  • Trust results in a longer and closer relationship, enabling parties to share risks and rewards.

Reputation

  • Reputation is a main selection criterion and characteristic of suppliers in buyer-supplier relationships.
  • Reputation is an intangible asset that reflects the extent to which suppliers are fair, honest, and concerned with their buyers.
  • Positive reputation raises the degree of buyer's trust, increases willingness to lengthen the relationship duration, and enhances commitment to the relationship.

Interrelationship between Factors

  • Reputation is interrelated with trust, commitment, and relationship duration.
  • Positive reputation reinforces trust, commitment, and relationship duration.

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Description

This quiz assesses understanding of the impact of commitment and communication on supply chain performance and buyer-supplier relationships.

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