Supplier Quality and Measurement Reading: Chapter 8 and 9

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What does supplier quality refer to?

The ability to meet regulatory requirements

The ability to meet or exceed current and future customer expectations within critical performance areas (correct)

The ability to reduce costs for the supplier

The ability to expand the product line

What does supplier quality certification entail?

Receiving positive feedback from customers

Obtaining a certificate in quality management

Achieving a specific level of performance and quality (correct)

Meeting all government regulations

What are the factors that affect commitment to quality according to the text?

Cost and production speed

Regulatory compliance and supplier location

Employee training and organizational culture (correct)

Customer feedback and market share

What is the Supply Management Quality Model as mentioned in the text?

A framework for evaluating supplier performance Signup and view all the answers

What is the aim of Total Cost Management?

To provide a framework to control, reduce, and eliminate costs Signup and view all the answers

What percentage of product-related quality problems are external suppliers responsible for?

50% Signup and view all the answers

What is the purpose of supplier quality certification?

To be on the preferred suppliers list Signup and view all the answers

What might discourage a supplier from working jointly to improve quality?

Willingness to share confidential information Signup and view all the answers

Which factor might indicate a supplier's unwillingness to commit to a buying firm?

Buyer's potential for world-class quality Signup and view all the answers

What is an initiative to achieve quality with suppliers?

Encouraging suppliers to adopt continuous improvement initiatives Signup and view all the answers

What does supplier performance measurement refer to?

Methods and systems for monitoring and evaluating supplier performance Signup and view all the answers

What is the main objective of supply base optimization?

To reduce the number of suppliers to cut costs Signup and view all the answers

What is one of the advantages of an optimized supply base?

Lower total product cost Signup and view all the answers

What activity is involved in supply base optimization?

Replacing good suppliers with better-performing ones Signup and view all the answers

Why does an optimized supply base reduce supply risk?

Because collaborative working relationships are developed with suppliers Signup and view all the answers

What is a key reason for determining the optimal number and quality of suppliers in the supply base?

To achieve purchasing performance objectives Signup and view all the answers

How does an optimized supply base aim to reduce supply-base administrative costs?

By establishing value-added relationships with suppliers Signup and view all the answers

What does supplier development involve according to the text?

Providing incentives to suppliers for improved performance Signup and view all the answers

What is the aim of SONY's plan to reduce the number of electronic parts suppliers?

To save nearly 10 billion yen through bulk purchasing Signup and view all the answers

What is the main purpose of supplier evaluation and measurement systems according to the text?

To improve supplier performance Signup and view all the answers

What does an optimized supply base seek to establish with its suppliers?

Value-added relationships Signup and view all the answers

What does supplier management and development refer to?

Enhancing a supplier's performance or capabilities to meet the buyer's short and long-term needs Signup and view all the answers

When should a company consider removing a supplier from its supply base?

Only if the supplier fails to meet requirements continuously Signup and view all the answers

What is the primary aim of supply base optimization?

To improve efficiency and reduce risk in the supply chain Signup and view all the answers

What does it mean if a supplier is unwilling to commit to a buying firm?

The supplier is hesitant to agree to a long-term relationship with the buying firm Signup and view all the answers

What does formal approaches to supply base optimization entail?

Standardized procedures for managing and evaluating suppliers Signup and view all the answers

What is the main goal of supplier performance measurement?

To assess and improve suppliers' performance Signup and view all the answers