27 Questions
What does supplier quality refer to?
The ability to meet or exceed current and future customer expectations within critical performance areas
What does supplier quality certification entail?
Achieving a specific level of performance and quality
What are the factors that affect commitment to quality according to the text?
Employee training and organizational culture
What is the Supply Management Quality Model as mentioned in the text?
A framework for evaluating supplier performance
What is the aim of Total Cost Management?
To provide a framework to control, reduce, and eliminate costs
What percentage of product-related quality problems are external suppliers responsible for?
50%
What is the purpose of supplier quality certification?
To be on the preferred suppliers list
What might discourage a supplier from working jointly to improve quality?
Willingness to share confidential information
Which factor might indicate a supplier's unwillingness to commit to a buying firm?
Buyer's potential for world-class quality
What is an initiative to achieve quality with suppliers?
Encouraging suppliers to adopt continuous improvement initiatives
What does supplier performance measurement refer to?
Methods and systems for monitoring and evaluating supplier performance
What is the main objective of supply base optimization?
To reduce the number of suppliers to cut costs
What is one of the advantages of an optimized supply base?
Lower total product cost
What activity is involved in supply base optimization?
Replacing good suppliers with better-performing ones
Why does an optimized supply base reduce supply risk?
Because collaborative working relationships are developed with suppliers
What is a key reason for determining the optimal number and quality of suppliers in the supply base?
To achieve purchasing performance objectives
How does an optimized supply base aim to reduce supply-base administrative costs?
By establishing value-added relationships with suppliers
What does supplier development involve according to the text?
Providing incentives to suppliers for improved performance
What is the aim of SONY's plan to reduce the number of electronic parts suppliers?
To save nearly 10 billion yen through bulk purchasing
What is the main purpose of supplier evaluation and measurement systems according to the text?
To improve supplier performance
What does an optimized supply base seek to establish with its suppliers?
Value-added relationships
What does supplier management and development refer to?
Enhancing a supplier's performance or capabilities to meet the buyer's short and long-term needs
When should a company consider removing a supplier from its supply base?
Only if the supplier fails to meet requirements continuously
What is the primary aim of supply base optimization?
To improve efficiency and reduce risk in the supply chain
What does it mean if a supplier is unwilling to commit to a buying firm?
The supplier is hesitant to agree to a long-term relationship with the buying firm
What does formal approaches to supply base optimization entail?
Standardized procedures for managing and evaluating suppliers
What is the main goal of supplier performance measurement?
To assess and improve suppliers' performance
Test your understanding of the reading material from Chapter 8 and 9 of the book 'Sourcing and Supply Chain Management' by Handfield, Monczka, Giunipero, and Paterson. This quiz covers topics such as supplier quality, certification, and factors affecting commitment to quality.
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