Supplier Quality and Measurement Reading: Chapter 8 and 9
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Questions and Answers

What does supplier quality refer to?

  • The ability to meet regulatory requirements
  • The ability to meet or exceed current and future customer expectations within critical performance areas (correct)
  • The ability to reduce costs for the supplier
  • The ability to expand the product line

What does supplier quality certification entail?

  • Receiving positive feedback from customers
  • Obtaining a certificate in quality management
  • Achieving a specific level of performance and quality (correct)
  • Meeting all government regulations

What are the factors that affect commitment to quality according to the text?

  • Cost and production speed
  • Regulatory compliance and supplier location
  • Employee training and organizational culture (correct)
  • Customer feedback and market share

What is the Supply Management Quality Model as mentioned in the text?

<p>A framework for evaluating supplier performance (D)</p> Signup and view all the answers

What is the aim of Total Cost Management?

<p>To provide a framework to control, reduce, and eliminate costs (C)</p> Signup and view all the answers

What percentage of product-related quality problems are external suppliers responsible for?

<p>50% (A)</p> Signup and view all the answers

What is the purpose of supplier quality certification?

<p>To be on the preferred suppliers list (C)</p> Signup and view all the answers

What might discourage a supplier from working jointly to improve quality?

<p>Willingness to share confidential information (D)</p> Signup and view all the answers

Which factor might indicate a supplier's unwillingness to commit to a buying firm?

<p>Buyer's potential for world-class quality (C)</p> Signup and view all the answers

What is an initiative to achieve quality with suppliers?

<p>Encouraging suppliers to adopt continuous improvement initiatives (B)</p> Signup and view all the answers

What does supplier performance measurement refer to?

<p>Methods and systems for monitoring and evaluating supplier performance (D)</p> Signup and view all the answers

What is the main objective of supply base optimization?

<p>To reduce the number of suppliers to cut costs (A)</p> Signup and view all the answers

What is one of the advantages of an optimized supply base?

<p>Lower total product cost (B)</p> Signup and view all the answers

What activity is involved in supply base optimization?

<p>Replacing good suppliers with better-performing ones (A)</p> Signup and view all the answers

Why does an optimized supply base reduce supply risk?

<p>Because collaborative working relationships are developed with suppliers (B)</p> Signup and view all the answers

What is a key reason for determining the optimal number and quality of suppliers in the supply base?

<p>To achieve purchasing performance objectives (C)</p> Signup and view all the answers

How does an optimized supply base aim to reduce supply-base administrative costs?

<p>By establishing value-added relationships with suppliers (A)</p> Signup and view all the answers

What does supplier development involve according to the text?

<p>Providing incentives to suppliers for improved performance (B)</p> Signup and view all the answers

What is the aim of SONY's plan to reduce the number of electronic parts suppliers?

<p>To save nearly 10 billion yen through bulk purchasing (B)</p> Signup and view all the answers

What is the main purpose of supplier evaluation and measurement systems according to the text?

<p>To improve supplier performance (D)</p> Signup and view all the answers

What does an optimized supply base seek to establish with its suppliers?

<p>Value-added relationships (C)</p> Signup and view all the answers

What does supplier management and development refer to?

<p>Enhancing a supplier's performance or capabilities to meet the buyer's short and long-term needs (B)</p> Signup and view all the answers

When should a company consider removing a supplier from its supply base?

<p>Only if the supplier fails to meet requirements continuously (C)</p> Signup and view all the answers

What is the primary aim of supply base optimization?

<p>To improve efficiency and reduce risk in the supply chain (D)</p> Signup and view all the answers

What does it mean if a supplier is unwilling to commit to a buying firm?

<p>The supplier is hesitant to agree to a long-term relationship with the buying firm (B)</p> Signup and view all the answers

What does formal approaches to supply base optimization entail?

<p>Standardized procedures for managing and evaluating suppliers (A)</p> Signup and view all the answers

What is the main goal of supplier performance measurement?

<p>To assess and improve suppliers' performance (A)</p> Signup and view all the answers

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