Sourcing and Supply Chain Management: Supplier Quality and Measurement

The ability to meet or exceed current and future customer expectations or requirements within critical performance areas on a consistent basis

To achieve quality

Measuring the performance of suppliers

<p>Quality in supply management</p> Signup and view all the answers

<p>Total Cost Management is a company-wide systematic and structured approach, which provides a holistic framework to control, reduce and eliminate costs.</p> Signup and view all the answers

<p>External suppliers are responsible for about 50% of product-related quality problems. Supplier performance affects the quality of the buying firm’s product and its ability to improve continuously.</p> Signup and view all the answers

<p>Certification is a formal process whereby a supplier’s processes, methods, and procedures are in accordance with established standards. Formal certification is often a requirement to be on the preferred suppliers list.</p> Signup and view all the answers

<p>Factors include the ability of a supplier to affect a buyer’s total quality, internal resources available to support supplier quality management and improvement, ability of the buying firm to practice world-class quality, supplier’s willingness to work jointly to improve quality, and a supplier’s current quality levels.</p> Signup and view all the answers

<p>Initiatives include pursuing quality at the source (e.g., supplier selection), focus on objective rather than subjective measurement, emphasizing prevention rather than detection of defects, focus on suppliers’ processes rather than outputs, and encouraging suppliers to adopt continuous improvement initiatives.</p> Signup and view all the answers

<p>The ability to meet or exceed current and future customer expectations or requirements within critical performance areas on a consistent basis.</p> Signup and view all the answers

<p>Supplier quality certification involves the process of verifying that a supplier meets certain quality standards and requirements.</p> Signup and view all the answers

<p>Critical performance areas include the ability to meet or exceed current and future customer expectations or requirements.</p> Signup and view all the answers

<p>The Supply Management Quality Model provides a framework for evaluating and improving supplier quality performance.</p> Signup and view all the answers

<p>Supplier performance measurement allows for the assessment of a supplier's ability to meet or exceed customer expectations consistently.</p> Signup and view all the answers

<p>ISO 9001, ISO 14001, ISO 22000</p> Signup and view all the answers

<p>50%</p> Signup and view all the answers

<p>To control, reduce, and eliminate costs company-wide.</p> Signup and view all the answers

<p>Ability to affect a buyer's total quality, internal resources, ability of buying firm to practice world-class quality, willingness to work jointly, and current quality levels.</p> Signup and view all the answers

<p>Pursuing quality at the source, focusing on objective measurement, emphasizing prevention, focusing on suppliers' processes, and encouraging continuous improvement.</p> Signup and view all the answers