Sourcing and Supply Chain Management: Supplier Quality and Measurement

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What does supplier quality refer to?

The ability to meet or exceed current and future customer expectations or requirements within critical performance areas on a consistent basis

What is the goal of initiatives to achieve quality in supply management?

To achieve quality

Define supplier performance measurement.

Measuring the performance of suppliers

What does the Supply Management Quality Model aim to achieve?

Quality in supply management Signup and view all the answers

What is total cost management?

Total Cost Management is a company-wide systematic and structured approach, which provides a holistic framework to control, reduce and eliminate costs. Signup and view all the answers

What is the importance of supplier quality?

External suppliers are responsible for about 50% of product-related quality problems. Supplier performance affects the quality of the buying firm’s product and its ability to improve continuously. Signup and view all the answers

What is supplier quality certification?

Certification is a formal process whereby a supplier’s processes, methods, and procedures are in accordance with established standards. Formal certification is often a requirement to be on the preferred suppliers list. Signup and view all the answers

What are the factors affecting a supplier’s commitment to quality?

Factors include the ability of a supplier to affect a buyer’s total quality, internal resources available to support supplier quality management and improvement, ability of the buying firm to practice world-class quality, supplier’s willingness to work jointly to improve quality, and a supplier’s current quality levels. Signup and view all the answers

What are the initiatives to achieve quality with suppliers?

Initiatives include pursuing quality at the source (e.g., supplier selection), focus on objective rather than subjective measurement, emphasizing prevention rather than detection of defects, focus on suppliers’ processes rather than outputs, and encouraging suppliers to adopt continuous improvement initiatives. Signup and view all the answers

What is the definition of supplier quality?

The ability to meet or exceed current and future customer expectations or requirements within critical performance areas on a consistent basis. Signup and view all the answers

Explain the concept of supplier quality certification.

Supplier quality certification involves the process of verifying that a supplier meets certain quality standards and requirements. Signup and view all the answers

What are the critical performance areas involved in supplier quality?

Critical performance areas include the ability to meet or exceed current and future customer expectations or requirements. Signup and view all the answers

How does the Supply Management Quality Model contribute to supplier quality?

The Supply Management Quality Model provides a framework for evaluating and improving supplier quality performance. Signup and view all the answers

Discuss the significance of supplier performance measurement in achieving supplier quality.

Supplier performance measurement allows for the assessment of a supplier's ability to meet or exceed customer expectations consistently. Signup and view all the answers

What are some examples of certification for supplier quality?

ISO 9001, ISO 14001, ISO 22000 Signup and view all the answers

What percentage of product-related quality problems are external suppliers responsible for?

50% Signup and view all the answers

What is the total cost management approach aimed at achieving?

To control, reduce, and eliminate costs company-wide. Signup and view all the answers

What are the factors affecting a supplier's commitment to quality?

Ability to affect a buyer's total quality, internal resources, ability of buying firm to practice world-class quality, willingness to work jointly, and current quality levels. Signup and view all the answers

What are some initiatives to achieve quality with suppliers?

Pursuing quality at the source, focusing on objective measurement, emphasizing prevention, focusing on suppliers' processes, and encouraging continuous improvement. Signup and view all the answers