Sourcing and Supply Chain Management Chapter 8-9 Quiz

The ability to meet or exceed current and future customer expectations or requirements within critical performance areas on a consistent basis.

It refers to a formal recognition that a supplier has met a set of quality requirements or standards.

Factors such as organizational culture, leadership, resources, and external pressures can affect commitment to quality.

<p>Initiatives such as Total Quality Management (TQM), Six Sigma, and Lean Manufacturing are mentioned as initiatives to achieve quality.</p> Signup and view all the answers

<p>It refers to a model that focuses on the strategic sourcing process and includes supplier evaluation and development.</p> Signup and view all the answers

<p>To control, reduce and eliminate costs company-wide.</p> Signup and view all the answers

<p>About 50%</p> Signup and view all the answers

<p>It is often a requirement to be on the preferred suppliers list.</p> Signup and view all the answers

<p>a) Ability to affect a buyer’s total quality b) Internal resources available to support supplier quality management and improvement c) Ability of buying firm to practice world-class quality d) Supplier’s willingness to work jointly to improve quality e) A supplier’s current quality levels</p> Signup and view all the answers

<p>a) Pursuing quality at the source b) Focus on objective rather than subjective measurement c) Emphasizing prevention rather than detection of defects d) Focus on suppliers’ processes rather than outputs e) Encouraging suppliers to adopt continuous improvement initiatives</p> Signup and view all the answers