Strategies for Employee Development and Retention
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Questions and Answers

What is the primary purpose of job rotation in a retail organization?

  • To decrease employee training
  • To reduce employee workload
  • To promote experience and variety (correct)
  • To increase employee turnover
  • What is a key component of a career profile for a retail occupation?

  • Work-life balance preferences
  • Employee salary expectations
  • Personal information
  • Job outlook and education requirements (correct)
  • What is the goal of researching available retail careers in the local area?

  • To find jobs with flexible work schedules
  • To determine the most popular retail job titles
  • To identify job opportunities with low salary expectations
  • To understand the skills, education, and job outlook required for a specific role (correct)
  • What is a benefit of involving employees in the decision-making process in a retail organization?

    <p>It leads to more informed decision-making</p> Signup and view all the answers

    What is a type of document that is acceptable for a resume submission?

    <p>Word document</p> Signup and view all the answers

    What is the purpose of periodic performance reviews in a retail organization?

    <p>To evaluate employee performance and provide feedback</p> Signup and view all the answers

    What is the primary goal of the hiring process in the retail sector?

    <p>To find and hire the right job candidates</p> Signup and view all the answers

    What is the term for the process of integrating a new employee into a business or familiarizing a new customer with products or services?

    <p>Onboarding</p> Signup and view all the answers

    What is the purpose of an employee incentive program?

    <p>To motivate desired behavior from employees</p> Signup and view all the answers

    What is the term for the amount of work produced by an employee in a specific period of time?

    <p>Employee productivity</p> Signup and view all the answers

    What is the term for a worker leaving a business of their own accord?

    <p>Voluntary termination</p> Signup and view all the answers

    What is the purpose of employee performance evaluation?

    <p>To review an employee's performance during a set period of time</p> Signup and view all the answers

    What is the primary objective of public relations in a retail business setting?

    <p>To create public awareness of the business, brand, products, or services</p> Signup and view all the answers

    What is cross-merchandising?

    <p>Displaying products from different categories together to generate additional revenue</p> Signup and view all the answers

    What is the purpose of measuring the success of promotional efforts?

    <p>To evaluate the effectiveness of promotional strategies</p> Signup and view all the answers

    What is an example of a sales promotion initiative?

    <p>Offering loyalty points</p> Signup and view all the answers

    What is the purpose of using key metrics in retailing?

    <p>To measure the success of promotional efforts</p> Signup and view all the answers

    What is the goal of a promotional campaign in a retail business?

    <p>To drive sales and increase revenue</p> Signup and view all the answers

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