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Questions and Answers

What is the main purpose of scenario planning?

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What is the key difference between qualitative and quantitative forecasting?

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What does participatory planning aim to achieve?

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What is the purpose of contingency planning?

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What does benchmarking involve?

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What is the purpose of the planning process?

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What is the first step in the planning process?

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What does planning create a platform for in terms of management functions?

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What are the benefits of planning?

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What do strategic plans set?

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What do operational plans identify?

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What does zero-based budgeting prevent?

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What is the process of measuring performance and taking action to ensure desired results called?

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What is the purpose of an after-action review?

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What is the first step in the control process?

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What does an output standard measure?

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What is the key focus of the control process?

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What is the main purpose of taking corrective action in the control process?

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What is the purpose of feedforward control?

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In the context of control, what does the term 'SMART' goals refer to?

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What is the focus of concurrent controls in the work process?

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Which comparison method uses past performance as a basis for evaluating current performance?

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What does the control equation 'Need for action = desired performance – Actual performance' help determine?

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What is the main emphasis of management by exception?

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What is the key feature of bottom-up change?

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What are the phases of planned change ?

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What are the three styles of managing change ?

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What are the reasons for resisting change?

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What does the force-coercion strategy of change involve?

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What does leading transformational change involve?

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Which strategy of change involves direct forcing and political maneuvering?

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What do external forces for change include?

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