Strategic Management Overview

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Questions and Answers

Within the context of strategic management, what delineates the crucial distinction between 'strategic vision' and 'strategic intent'?

  • Strategic vision encompasses only short-term goals, whereas strategic intent focuses on long-term aspirations.
  • Strategic vision describes the 'what' that an organization aspires to achieve, while strategic intent articulates the 'how' to realize that vision, including resource mobilization and competitive actions. (correct)
  • Strategic vision is internally focused on organizational structure, whereas strategic intent is externally focused on environmental factors.
  • Strategic vision is a static concept, while strategic intent is a dynamic process that changes with market conditions.

In the phases of strategic management, the transition from forecast-based planning to externally oriented strategic planning primarily involves shifting the organizational focus from internal resource optimization to a comprehensive evaluation of competitive dynamics and market trends, rendering internal forecasts obsolete.

False (B)

Critically evaluate, from a resource-based view (RBV) perspective, why the attainment of an 'appropriate match' or 'fit' between an organization's environment and its strategy, structure, and processes—as described in the text—is a necessary but potentially insufficient condition for achieving sustained competitive advantage.

While an 'appropriate match' can lead to initial success, RBV suggests that sustained advantage depends on possessing valuable, rare, inimitable, and non-substitutable (VRIN) resources and capabilities that are effectively leveraged through the organization's strategy, structure, and processes. A mere 'fit' does not guarantee these VRIN attributes.

The concept of ______ posits that organizational success depends on aligning business practices to simultaneously manage traditional profit/loss, social responsibilities, and environmental stewardship.

<p>sustainability</p> Signup and view all the answers

Match the organizational adaptation theories with their core tenets:

<p>Population Ecology = Once established in a niche, organizations are inherently limited in their capacity to adapt to changing environmental conditions. Institution Theory = Organizations adapt by mimicking the structures and practices of other successful entities. Strategic Choice Perspective = Organizations not only adapt to the environment but also possess the agency to shape their environment. Organizational Learning Theory = Organizations adjust defensively to environmental changes and use knowledge offensively to improve their fit with the environment.</p> Signup and view all the answers

In the context of creating a learning organization, what is the main problem when prioritizing ‘strategic flexibility’?

<p>It requires a long-term commitment to developing and nurturing critical resources and capabilities, which may conflict with the need for rapid strategic shifts. (A)</p> Signup and view all the answers

According to the basic model of strategic management, strategy implementation is solely concerned with the execution of predefined strategies and does not involve iterative adjustments based on real-time feedback from the operational environment.

<p>False (B)</p> Signup and view all the answers

Elaborate on the critical interdependencies between 'environmental scanning' and 'strategy formulation' within the strategic management process, particularly how deficiencies in environmental scanning can undermine even the most rigorously developed strategies.

<p>Environmental scanning provides the crucial inputs (opportunities, threats, trends) upon which strategy formulation is based. Deficient scanning leads to strategies based on inaccurate or incomplete assumptions, increasing the risk of misalignment and failure.</p> Signup and view all the answers

In the context of hierarchy of strategy, the primary focus of ______ strategy is on competitive positioning and collaborative actions within a specific industry or market segment.

<p>business</p> Signup and view all the answers

Match the elements of strategic management with their descriptions:

<p>Environmental Scanning = Monitoring and analyzing the external and internal environments to identify strategic factors. Strategy Formulation = Developing long-range plans, including defining mission, objectives, strategies, and policies. Strategy Implementation = Putting strategies into action through programs, budgets, and procedures. Evaluation and Control = Monitoring performance and making necessary adjustments to ensure strategic goals are met.</p> Signup and view all the answers

How does 'globalization' specifically challenge traditional strategic management frameworks focused on domestic markets, and what novel strategic considerations arise as a result?

<p>Globalization necessitates a shift from standardized products to highly customized offerings tailored to local markets, requiring more flexible and decentralized strategic decision-making. (B)</p> Signup and view all the answers

Within Mintzberg's Modes of Strategic Decision Making, 'logical incrementalism' is characterized by radical shifts in strategic direction based on comprehensive analysis and top-down directives, rather than gradual adjustments and learning.

<p>False (B)</p> Signup and view all the answers

From a dynamic capabilities perspective, explain how 'strategic flexibility' enables a firm to gain and sustain a competitive advantage in a rapidly changing environment. Specifically, address how it differs from mere operational flexibility.

<p>Strategic flexibility involves the dynamic capability to reconfigure organizational resources and competencies to address evolving threats and opportunities. Unlike operational flexibility (which focuses on efficiency within existing structures), strategic flexibility enables fundamental changes in the business model and competitive approach.</p> Signup and view all the answers

The ______ perspective in strategic management posits that organizations can actively reshape the environment to their advantage rather than passively adapt to it.

<p>strategic choice</p> Signup and view all the answers

Match the triggering events with their potential impact on strategic orientation:

<p>New CEO = Potential for a fundamental shift in strategic priorities and organizational culture. External Intervention = Mandatory strategic realignment due to regulatory changes or competitive disruptions. Threat of Change of Ownership = Strategic reevaluation to either defend independence or maximize value for potential acquirers. Performance Gap = Urgent strategic adjustments to address underperformance relative to objectives. Strategic Inflection Point = Radical strategic shift to respond to fundamental changes in the industry or competitive landscape.</p> Signup and view all the answers

Within the strategic decision-making process, what specific analytical techniques are most effective for synthesizing and prioritizing the 'strategic (SWOT) factors' to inform strategic choice?

<p>TOWS Matrix and the Analytic Hierarchy Process (AHP). (C)</p> Signup and view all the answers

In strategic decision-making, the directive nature of a decision implies it has minimal impact beyond immediate operational concerns and rarely sets precedents for future strategic actions.

<p>False (B)</p> Signup and view all the answers

Critically evaluate the role of 'organizational culture' in either enabling or hindering the effective implementation of strategic decisions. Specifically, address how deeply embedded cultural norms can override rational strategic analyses.

<p>Organizational culture can powerfully shape the acceptance and execution of strategic decisions. Strong, misaligned cultural norms can resist or distort strategically rational choices, rendering them ineffective if the culture does not support or actively undermines them.</p> Signup and view all the answers

A ______ is a broad guideline for decision making that connects strategy formulation with its implementation.

<p>policy</p> Signup and view all the answers

Match the descriptions with the correct type of strategy.

<p>Corporate Strategy = Defines the overall direction of the company, including investment and growth strategies. Business Strategy = Focuses on how to compete within a particular industry or market. Functional Strategy = Deals with optimizing resources and skills to support the business strategy.</p> Signup and view all the answers

When conducting environmental scanning, what is the most effective approach to mitigate 'confirmation bias' and ensure a comprehensive and unbiased assessment of the external environment?

<p>Employing a diverse team with varied perspectives and actively seeking out contradictory information to challenge prevailing assumptions. (A)</p> Signup and view all the answers

According to the presented model, the 'natural environment' component of environmental scanning exclusively pertains to ecological conservation efforts and has no direct relevance to the strategic decision-making processes of organizations operating primarily in the service sector.

<p>False (B)</p> Signup and view all the answers

Drawing upon the concept of the 'strategic audit,' delineate the key areas an auditor should examine to assess an organization's effective management of its environmental responsibilities—as discussed within the framework of 'sustainability' and the 'triple bottom line.

<p>A strategic audit of environmental responsibilities should assess the organization's environmental policies, resource consumption, waste management practices, compliance with regulations, and initiatives to reduce its ecological footprint and promote environmental stewardship.</p> Signup and view all the answers

In strategic management, the term ______ refers to the end results that the organization seeks to achieve through planned activity.

<p>objectives</p> Signup and view all the answers

Match each of the strategic decision modes proposed by Mintzberg with its corresponding description:

<p>Entrepreneurial Mode = The strategy is crafted by a single powerful individual focusing on bold decisions. Adaptive Mode = Involves reactive solutions to existing problems rather than proactive search for new opportunities. Planning Mode = Involves systematic gathering of information for rigorous analysis of situations, issues and choices. Logical Incrementalism = Strategy develops through a series of small, experimental steps rather than grand design.</p> Signup and view all the answers

Consider the scenario where an established organization operating in a dynamic industry faces a disruptive technological innovation. Which adaptive organizational learning theory should the company use?

<p>Organizational learning theory (D)</p> Signup and view all the answers

The feedback or learning process in the basic model of strategic management only occurs after the performance has been evaluated and corrective action has been taken.

<p>False (B)</p> Signup and view all the answers

When evaluating current performance results, consider a firm that has experienced a drop in profitability but an increase in customer satisfaction. What is the best course of action?

<p>A strategic decision-making group should review both profitability measures and customer satisfaction. If customer satisfaction increased, that should be sustained while investigating the cause of the drop in profitability.</p> Signup and view all the answers

The basic elements of the Strategic Management process are: environmental scanning, strategy formulation, strategy ______ and evaluation and control.

<p>implementation</p> Signup and view all the answers

Please match the four phases of Strategic Management with their definitions.

<p>Phase 1 - Basic Financial Planning = Managers initiate serious planning when they are requested to propose the following year's budget. Phase 2 - Forecast-Based Planning = Managers begin to look beyond the budget cycle and forecast three to five years into the future. Phase 3 - Externally Oriented Strategic Planning = Company attempts to increase its responsiveness to changing markets and competition by thinking strategically . Phase 4 - Strategic Management = Top management forms a planning group to develop a strategic plan for several years into the future.</p> Signup and view all the answers

A local council wants to start charging for parking to earn revenue, and reduce congestion in the neighborhood. Consider the implementation stages and strategic decision-making factors. Which of the following strategies should the council adopt?

<p>Logical Incrementalism (B)</p> Signup and view all the answers

A company discovers it has a strategic inflexion point. A key strategic decision would be to continue business as usual, and hope for the best.

<p>False (B)</p> Signup and view all the answers

In strategic planning, is the attainment of an appropriate match enough to provide long-term out-performance? Describe other factor's top management should consider to manage resources.

<p>No, the attainment of an appropriate match is not enough, organizations need valuable, rare, inimitable and non-substitutable resources.</p> Signup and view all the answers

Resources include assets, skills, ______ and knowledge.

<p>competencies</p> Signup and view all the answers

Match the following levels of strategy with their definitions:

<p>Corporate Strategy = Overall direction of company and management of its businesses. Business Strategy = Competitive and cooperative strategies. Functional Strategy = Maximize resource productivity.</p> Signup and view all the answers

Globalization has what effect on a firm?

<p>Increased internationalization. (B)</p> Signup and view all the answers

The primary goal of strategic management is to maximize short-term profits, even if it means compromising long-term sustainability.

<p>False (B)</p> Signup and view all the answers

Elaborate on two specific benefits of Strategic Management

<p>A sharper focus on what is strategically important and an improved understanding of a rapidly changing environment.</p> Signup and view all the answers

A ______ event acts as a stimulus for a change in strategy.

<p>triggering</p> Signup and view all the answers

Please match the strategic decisions with their individual characteristics

<p>Rare = Strategic decisions are unusual and typically have no precedent to follow. Consequential = Strategic decisions commit substantial resources and demand a great deal of commitment from people at all levels. Directive = Strategic decisions set precedents for lesser decisions and future actions throughout an organization.</p> Signup and view all the answers

Flashcards

Strategic Management

A set of managerial decisions and actions that determines the long-run performance of a corporation.

Environmental Scanning

Monitoring, evaluating, and disseminating information from external and internal environments.

Strategy Formulation

Investigation, analysis, and decision-making to give a company a competitive edge; including defining the competitive advantages of the business.

Mission

The organization's reason for existence.

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Vision

Describes what the organization would like to become.

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Objectives

The end results of planned activity.

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Strategy

A comprehensive master approach stating how the corporation will achieve its mission and objectives.

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Policy

A broad guideline for decision-making linking strategy formulation with implementation.

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Strategy Implementation

Putting strategies and policies into action through programs, budgets, and procedures.

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Evaluation and Control

Corporate activities and performance are monitored; actual performance compared to desired performance.

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Performance

End result of organizational activities; includes the actual outcomes of the strategic management process.

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Feedback/Learning Process

Revising or correcting decisions based on performance.

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Triggering Event

Something that acts as a stimulus for a change in strategy.

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Rare (Strategic Decisions)

Unusual, and typically have no precedent to follow.

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Consequential (Strategic Decisions)

Commit substantial resources and demand a great deal of commitment from people at all levels.

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Directive (Strategic Decisions)

Set precedents for lesser decisions and future actions throughout an organization.

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Strategic Audit

Provides a checklist of questions, by area or issue, that enables a systematic analysis to be made of various corporate functions and activities

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Globalization

The integrated internationalization of markets and corporations.

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Innovation

Describes new products, service, methods and organizational approaches that allow the business to achieve extraordinary returns

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Sustainability

Refers to the use of business practices to manage the triple bottom line

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The Triple Bottom Line

Management of traditional profit/loss, company social responsibility, and environmental responsibility

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Population Ecology

Once an organization is successfully established in a particular niche, it is unable to adapt to changing conditions.

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Institution Theory

Organizations can and do adapt to changing conditions by imitating other successful organizations

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Strategic Choice Perspective

Organizations not only adapt to a changing environment, but they also have the opportunity and power to reshape their environment

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Organizational Learning Theory

An organization adjusts defensively to a changing environment and uses knowledge offensively to improve the fit between itself and its environment

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Strategic Flexibility

The ability to shift from one dominant strategy to another and requires long term commitment to critical resources

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Learning organization

an organization skilled at creating, acquiring and transferring knowledge and at modifying its behavior to reflect new knowledge and insights.

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Strategy Implementation

A process in which Strategies and policies are put into action through the development of programs, budgets and procedures.

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Study Notes

  • Strategic Management
    • A set of managerial decisions and actions determining a corporation's long-run performance
    • Includes:
    • Internal and external environment scanning
    • Strategy formulation
    • Strategy implementation
    • Evaluation and control

Phases of Strategic Management

  • Phase 1: Basic financial planning
  • Phase 2: Forecast-based planning
  • Phase 3: Externally oriented strategic planning
  • Phase 4: Strategic management

Benefits of Strategic Management

  • Attainment of an appropriate match, or "fit," between an organization's environment and its strategy, structure, and processes resulting in positive effects on performance
  • Strategic planning becomes increasingly important as the environment becomes more unstable
  • Clearer sense of strategic vision for the firm
  • Sharper focus on what is strategically important
  • Improved understanding of a rapidly changing environment

Impact of Globalization

  • Globalization consists of the integrated internationalization of markets and corporations
  • Globalization has changed the way modern corporations conduct business

Impact of Innovation

  • Innovation includes new products, services, methods, and organizational approaches
  • These allow the business to achieve extraordinary returns
  • Innovation is the implementation of potential innovations that truly drives businesses to be remarkable

Impact of Sustainability

  • Sustainability refers to the use of business practices to manage the triple bottom line
  • Triple bottom line involves:
    • The management of traditional profit/loss
    • The management of the company's social responsibility
    • The management of its environmental responsibility

Theories of Organizational Adaptation

  • Population ecology
    • Once an organization is successfully established in a particular environmental niche, it is unable to adapt to changing conditions
  • Institution theory
    • Organizations can and do adapt to changing conditions by imitating other successful organizations
  • Strategic choice perspective
  • Organizations not only adapt to a changing environment, but they also have the opportunity and power to reshape their environment
  • Organizational learning theory
    • An organization adjusts defensively to a changing environment and uses knowledge offensively to improve the fit between itself and its environment

Creating a Learning Organization

  • Strategic flexibility
    • Ability to shift from one dominant strategy to another requires:
    • Long-term commitment to the development and nurturing of critical resources
    • Learning organization
  • Learning organization
    • An organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights
  • Organizational learning
    • A critical component of competitiveness in a dynamic environment
  • Learning organizations are skilled at four main activities:
    • Solving problems systematically
    • Experimenting with new approaches
    • Learning from their own experiences and past history as well as from the experiences of others
    • Transferring knowledge quickly and efficiently throughout the organization

Basic Model of Strategic Management

  • Strategic management consists of four basic elements:
    • Environmental scanning
    • Strategy formulation
    • Strategy implementation
    • Evaluation and control

Environmental Scanning

  • Involves monitoring, evaluating, and disseminating information from external and internal environments to key people within the organization
  • SWOT analysis

Strategy Formulation

  • A process of investigation, analysis, and decision-making
  • Provides the company with the criteria for attaining a competitive advantage
  • Includes defining the competitive advantages of the business (Strategy), crafting the corporate mission, specifying achievable objectives, and setting policy guidelines

Mission, Vision and Objectives

  • Mission
    • The purpose or reason for the organization's existence
  • Vision
    • Describes what the organization would like to become
  • Objectives
    • The end results of planned activity

Strategy and Policiy

  • Strategy
    • Forms a comprehensive master approach that states how the corporation will achieve its mission and objectives
    • Maximizes competitive advantage and minimizes competitive disadvantage
    • Can be corporate, business, or functional
  • Policy
    • A broad guideline for decision-making
    • Links the formulation of a strategy with its implementation

Strategy Implementation and Evaulation

  • Strategy implementation
  • Is a process by which strategies and policies are put into action through the development of programs, budgets, and procedures
  • Evaluation and control
    • The process in which corporate activities and performance results are monitored
    • Actual performance can be compared with desired performance
  • Performance
    • The end result of organizational activities
    • Includes the actual outcomes of the strategic management process
  • Feedback/Learning process
    • Involves revising or correcting decisions based on performance

Triggering Events

  • Triggering event
    • An event that acts as a stimulus for a change in strategy, including:
    • New CEO
    • External intervention
    • Threat of change of ownership
    • Performance gap
    • Strategic inflection point

Strategic Decisions

  • Strategic decisions
    • Deal with the long-term future of an entire organization
    • Have three characteristics:
    • Rare
  • Consequential
  • Directive

Characteristics of Strategic Decisions

  • Rare
    • Strategic decisions are unusual and typically have no precedent to follow
  • Consequential
    • Strategic decisions commit substantial resources and demand a great deal of commitment from people at all levels
  • Directive
    • Strategic decisions set precedents for lesser decisions and future actions throughout an organization

Strategic Decision-Making Process

  • Evaluate current performance results
  • Review corporate governance
  • Scan and assess the external environment
  • Scan and assess the internal corporate environment
  • Analyze strategic (SWOT) factors
  • Generate, evaluate, and select the best alternative strategy
  • Implement selected strategies
  • Evaluate implemented strategies

Strategic Audit

  • Strategic audit
    • Provides a checklist of questions, by area or issue
    • Enables a systematic analysis to be made of various corporate functions and activities

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