Strategic Management: Overview and Process
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Questions and Answers

Within the strategic management process, what is the primary purpose of conducting an environmental analysis?

  • To evaluate the performance of previously implemented strategies.
  • To implement strategies formulated in previous stages directly.
  • To develop the company's vision and mission statements.
  • To understand the competitive advantages available to the organization. (correct)

Which of the following best describes the 'strategic management' of a company?

  • Formulating, performing, and evaluating strategies for competitive advantage and better performance. (correct)
  • Purely reactive measures taken in response to immediate market changes.
  • Day-to-day tasks performed to maximize immediate profits.
  • A short-term operational plan managed by mid-level employees.

Which characteristic is least likely to be associated with strategic decisions?

  • Impacting the entire organization.
  • Having lasting consequences for the business.
  • Being difficult and costly to reverse.
  • Easily reversible with minimal financial impact. (correct)

In the context of strategic management, who is typically responsible for implementing the long-term strategic plans of a company?

<p>Owner-Operator or Senior Management (e.g., CEO) (B)</p> Signup and view all the answers

A company is performing a SWOT analysis. Which of the following would be classified as an 'Opportunity'?

<p>A new, untapped market segment with growing demand. (D)</p> Signup and view all the answers

A forestry business is analysing its external environment. What aspect would be considered part of the 'general environment' rather than the 'industry environment'?

<p>Changes in government regulations regarding land use. (D)</p> Signup and view all the answers

Which sequence accurately represents the typical order of steps in the strategic management process?

<p>Vision/Mission -&gt; Environmental Analysis -&gt; Strategy Formulation -&gt; Implementation -&gt; Evaluation (D)</p> Signup and view all the answers

What is the primary implication if a business's strategic decisions are not directly linked to its performance, profitability, and sustainability?

<p>The business may struggle to achieve its long-term goals and maintain a competitive edge. (A)</p> Signup and view all the answers

Which of the following best illustrates a company leveraging its human resource strength in a competitive market?

<p>A company rapidly expands its product line due to a highly skilled and adaptable workforce. (A)</p> Signup and view all the answers

A local bakery is experiencing increased demand for gluten-free products. Which of the following represents an opportunity for the bakery based on this market trend?

<p>The bakery develops a new line of gluten-free cakes and pastries. (D)</p> Signup and view all the answers

A pharmaceutical company holds a patent for a breakthrough drug. How does this resource primarily contribute to the company's competitive advantage?

<p>It grants the company exclusive rights to produce and sell the drug, increasing profitability. (D)</p> Signup and view all the answers

A new government regulation mandates that all manufacturing companies reduce their carbon emissions by 20% within the next five years. How would a company's failure to comply with this regulation be classified in a SWOT analysis?

<p>Threat (B)</p> Signup and view all the answers

UGrain, a grain marketing app, requires minimal initial investment. Which resource category is least critical for UGrain's initial success compared to a traditional agricultural business?

<p>Physical Resources (C)</p> Signup and view all the answers

Which scenario exemplifies how changes in customer preferences can pose a threat to an established business?

<p>A bookstore faces declining sales as more consumers switch to e-books. (C)</p> Signup and view all the answers

FenderXtender, a company specializing in patented musical instrument accessories, identifies a weakness in its financial resources. Which action would best address this internal weakness?

<p>Securing additional funding through investors or loans. (C)</p> Signup and view all the answers

A farming cooperative is analyzing the threat of increasingly unpredictable weather patterns due to climate change. Which strategy would best mitigate this external threat?

<p>Diversifying crop selection to include more drought-resistant varieties. (A)</p> Signup and view all the answers

In a SWOT analysis for a biodiesel production company, which of the following factors, if present, would be classified as a strength?

<p>Advanced technological equipment and a favorable geographic location. (C)</p> Signup and view all the answers

For a company like Coca-Cola, which scenario would be most appropriately categorized as a 'threat' in a SWOT analysis?

<p>Growing public concerns regarding the health impacts associated with sugary drinks. (A)</p> Signup and view all the answers

When conducting a SWOT analysis, under which circumstances is it most beneficial for a company to undertake this strategic planning tool?

<p>At regular intervals and during significant periods of change or strategic review. (C)</p> Signup and view all the answers

A SWOT analysis reveals a grocery chain's reliance on a single supplier for a key product. How would this be classified?

<p>Weakness, highlighting a potential vulnerability in the supply chain. (A)</p> Signup and view all the answers

For automakers, which environmental trend would most likely be classified as an 'opportunity' in a SWOT analysis?

<p>Growing consumer demand and government incentives for electric vehicles. (D)</p> Signup and view all the answers

A biodiesel company identifies 'fluctuating prices of feedstock' in its SWOT analysis. How should this be classified?

<p>External Threat (A)</p> Signup and view all the answers

Which of the following best describes the primary use of a SWOT analysis in business?

<p>To evaluate a company’s internal strengths and weaknesses, as well as external opportunities and threats. (B)</p> Signup and view all the answers

A technology company has a highly skilled research and development team but struggles with marketing its products. What part of the SWOT analysis covers the marketing challenge?

<p>Weaknesses (A)</p> Signup and view all the answers

Why is involving all members of an organization in strategic planning considered effective?

<p>It creates a sense of ownership and shared responsibility, potentially leading to better implementation. (D)</p> Signup and view all the answers

In the context of evaluating a strategy, which question primarily assesses the long-term viability of the strategic decisions?

<p>Are the strategies sustainable in the face of changing environments and resource constraints? (C)</p> Signup and view all the answers

A meat producer discovers that one of its distributors is not adhering to quality standards. What is the most likely consequence of this?

<p>Consumer mistrust in the overall quality of the product. (A)</p> Signup and view all the answers

How do firms in the same industry often justify different positioning strategies?

<p>By targeting different customer segments or emphasizing unique value propositions. (C)</p> Signup and view all the answers

What is the role of accounting measures like 'Return on Sales' (ROS) and 'Return on Assets' (ROA) in the strategic management process?

<p>To evaluate the financial effectiveness and efficiency of implemented strategies. (D)</p> Signup and view all the answers

What is the primary role of market strategy in a business?

<p>To develop a comprehensive plan for delivering products or services that fosters growth, efficient resource use, and competitive advantage. (C)</p> Signup and view all the answers

How did Highland Feeders adapt their strategy after conducting an environmental analysis?

<p>By transitioning from a supply chain model to a value chain model to meet the demand for consistent quality, premium natural beef products. (B)</p> Signup and view all the answers

In the context of strategy formulation, how does a SWOT analysis inform subsequent strategic decisions?

<p>It identifies potential risks and opportunities that can guide the development of competitive advantages. (D)</p> Signup and view all the answers

Why is sharing animal and carcass performance information with partners important in Highland Feeders' value chain?

<p>It allows partners to adjust their strategies to consistently meet premium quality targets. (C)</p> Signup and view all the answers

What is the MOST LIKELY immediate strategic response to the insight of 'Short of labor given the market trends' following a SWOT

<p>Hiring (C)</p> Signup and view all the answers

What is the overall purpose of implementing a production system where partners must adhere to agreed protocols, as demonstrated by Highland Feeders?

<p>To successfully offer a differentiated product that meets specific quality standards. (D)</p> Signup and view all the answers

In the strategic management process, after conducting an environmental analysis and SWOT analysis, what is the next crucial step?

<p>Strategy Formulation (B)</p> Signup and view all the answers

What benefit does a market strategy provide to a business in terms of resource allocation?

<p>It enables efficient resource allocation to support long-term sustainability and competitive advantage. (C)</p> Signup and view all the answers

According to Schumpeter's Innovation Theory, what is the primary consequence of a successful new innovation in the market?

<p>It fosters 'creative destruction' by displacing older technologies or products. (B)</p> Signup and view all the answers

In the context of the STP (Segmentation, Targeting, Positioning) model, which of the following questions is most relevant to the targeting component?

<p>Which specific group of customers should we focus our marketing efforts on? (B)</p> Signup and view all the answers

During which phase of the business cycle described is new innovation most likely to spur economic growth?

<p>Revival (Recovery) (A)</p> Signup and view all the answers

If a company pursuing a cost leadership strategy chooses to match its rivals' prices rather than undercutting them, what is the most likely outcome?

<p>Higher price-cost margins than its rivals. (D)</p> Signup and view all the answers

Under what circumstances is a cost advantage strategy most suitable?

<p>When the nature of the product limits opportunities for significant benefit enhancements. (B)</p> Signup and view all the answers

For which type of product is a benefit advantage strategy generally more appropriate?

<p>Products where direct experience is important for assessing value. (A)</p> Signup and view all the answers

A company has maximized its economies of scale and learning curve efficiencies. According to the framework for competitive advantage, what strategic focus should they adopt next to enhance value creation?

<p>Focusing on benefit enhancement and product differentiation. (B)</p> Signup and view all the answers

How does Schumpeter's view of competition differ from traditional economic models?

<p>Schumpeter recognizes that competition extends beyond price and includes innovation, whereas traditional models primarily focus on price competition. (A)</p> Signup and view all the answers

According to the STP model, how does product positioning enhance commercial effectiveness?

<p>By ensuring that products are designed to meet the specific needs and preferences of targeted market segment. (D)</p> Signup and view all the answers

In the context of the STP model, which of the following is the most relevant to the 'Targeting' component?

<p>Selecting the segment(s) that the company is best suited to serve. (D)</p> Signup and view all the answers

What is the primary goal of product differentiation in a competitive market?

<p>To establish a unique position that distinguishes a product from its competitors. (D)</p> Signup and view all the answers

How does strong brand identity and perception contribute to effective product differentiation?

<p>By fostering customer loyalty and recognition, which creates a competitive advantage. (C)</p> Signup and view all the answers

What benefit does product differentiation provide regarding pricing strategy?

<p>It allows for premium pricing by reducing direct price competition. (D)</p> Signup and view all the answers

How does the integration of product differentiation with the STP model enhance market strategy?

<p>By aligning unique product features with the specific needs of the targeted market segments. (C)</p> Signup and view all the answers

In the context of Hotelling's model and horizontal differentiation, what is the primary reason competitors might choose to locate near each other?

<p>To capture a larger share of the market by catering to different consumer preferences. (D)</p> Signup and view all the answers

According to the concept of horizontal differentiation, why are differentiated products considered 'imperfect substitutes'?

<p>Because they cater to different consumer preferences and tastes. (A)</p> Signup and view all the answers

What is the primary purpose of using a 'loss leader' pricing strategy?

<p>To attract customers into a store with the expectation they will purchase other, more profitable items. (D)</p> Signup and view all the answers

A retailer implements a 'what the market will bear' pricing strategy. Which scenario best aligns with this approach?

<p>Charging premium prices for a limited-edition product with high demand. (A)</p> Signup and view all the answers

Why is it essential for a business to clearly define its sales and profit objectives?

<p>Because clearly defined objectives provide a guide for action and a benchmark for performance evaluation. (B)</p> Signup and view all the answers

Which of the following objectives is the best example of a 'SMART' objective?

<p>To increase sales by 15% in the next fiscal year through a targeted social media campaign. (C)</p> Signup and view all the answers

Why is it more useful to plan for the future rather than trying to predict it, in the context of strategic planning?

<p>Because predicting the future is impossible, while planning allows for flexibility and adaptation. (A)</p> Signup and view all the answers

A company has annual fixed costs of $50,000. They sell their product for $40 per unit, and the variable costs are $20 per unit. What is the breakeven point in units?

<p>2,500 units (A)</p> Signup and view all the answers

A business sells 5,000 units of its product. The total revenue is $150,000, and the total costs are $120,000. What is the profit made by the business?

<p>$30,000 (B)</p> Signup and view all the answers

A product has a selling price of $50 and a cost of $45. What is the markup percentage on the selling price?

<p>10% (A)</p> Signup and view all the answers

Suppose two horizontally differentiated products are available at the same price. What does a non-zero market share for both products indicate about consumer preferences?

<p>Some consumers prefer one product while others prefer the other, despite the identical pricing. (D)</p> Signup and view all the answers

How do the demand curves faced by firms with product differentiation typically differ from those faced by firms without product differentiation?

<p>Firms with product differentiation face less elastic demand curves, while those without face more elastic curves. (B)</p> Signup and view all the answers

If two car models are vertically differentiated, and both are priced the same, what is the expected consumer behavior?

<p>Consumers will overwhelmingly purchase the model considered to be of superior quality. (C)</p> Signup and view all the answers

How does the own-price elasticity of demand generally differ between strongly differentiated products and weakly differentiated products?

<p>Strongly differentiated products have lower own-price elasticity of demand compared to weakly differentiated products. (D)</p> Signup and view all the answers

How does 'skimming pricing' contrast with 'penetration pricing' in terms of initial price setting and market objectives?

<p>Skimming pricing involves setting high initial prices to capture early adopters, while penetration pricing involves setting low initial prices to quickly gain market acceptance. (B)</p> Signup and view all the answers

Under what circumstances would 'follow-the-leader pricing' be a risky strategy for a company to adopt?

<p>When the company aims to establish itself as a premium brand in the market. (B)</p> Signup and view all the answers

What is the primary goal of 'penetration pricing' as a pricing strategy?

<p>To quickly gain market share and establish a customer base. (C)</p> Signup and view all the answers

How does 'flexible pricing' differ from 'variable pricing'?

<p>Flexible pricing involves offering different prices based on individual customer demand, whereas variable pricing offers price concessions to specific customer segments. (B)</p> Signup and view all the answers

Which pricing strategy involves charging an initial fixed fee plus a secondary fee based on the quantity consumed?

<p>Two-part tariff (D)</p> Signup and view all the answers

What is the key requirement for a firm to successfully implement first-degree (perfect) price discrimination?

<p>Perfect information about each consumer's maximum willingness to pay (D)</p> Signup and view all the answers

Which of the following exemplifies indirect segmentation in price discrimination?

<p>Providing coupons that require effort to redeem (C)</p> Signup and view all the answers

A company sells a product at varying prices based on observable customer attributes. What type of price discrimination does this exemplify?

<p>Direct Segmentation (B)</p> Signup and view all the answers

How does second-degree price discrimination differ from third-degree price discrimination?

<p>Second-degree involves charging different prices based on quantity consumed, while third-degree segments customers into groups based on attributes. (A)</p> Signup and view all the answers

In the context of promotional strategy, what is the relationship between a business's positioning strategy and its promotional activities?

<p>Promotional strategy should be designed to reinforce and project the business's intended positioning. (A)</p> Signup and view all the answers

Which factor is least likely to dictate a company's advertisement program?

<p>The features of competing products (D)</p> Signup and view all the answers

A food company is considering entering a market with an established dominant brand. What pricing factor should the company consider?

<p>Analyzing the dominant brand's price points and justifying a differentiation strategy. (D)</p> Signup and view all the answers

What should a manager consider when aligning advertising and sales efforts to meet selling objectives?

<p>How advertising will generate sales and what role the sales force will play in closing deals (A)</p> Signup and view all the answers

Which is an example of a company segmenting its market based on consumer values and preferences?

<p>Targeting health-conscious consumers through health food stores. (B)</p> Signup and view all the answers

In the context of designing a successful product, which aspect represents a 'relative advantage'?

<p>Producing a product with a significant cost advantage over competitors. (D)</p> Signup and view all the answers

A new business aims to maximize profits. How should they approach the relationship between price, sales volume, and profit?

<p>Carefully consider how price affects both the quantity sold and the overall profitability. (C)</p> Signup and view all the answers

Which scenario illustrates price discrimination?

<p>Charging higher prices to customers who need the product urgently. (B)</p> Signup and view all the answers

What condition is essential for a company to implement price discrimination successfully?

<p>Possessing market power to set prices above competitive levels. (B)</p> Signup and view all the answers

In the context of price discrimination, what does 'market segmentation' primarily help to prevent?

<p>Resale of the product by customers who obtained it at a lower price. (D)</p> Signup and view all the answers

What capability does a company need to effectively practice 'direct segmentation' (a modern form of price discrimination)?

<p>Detailed information about different consumers’ willingness to pay. (B)</p> Signup and view all the answers

A business is analyzing its past performance as part of a market analysis. Which metric would be most useful in determining areas for operational improvement?

<p>Gross profit margin per product line. (C)</p> Signup and view all the answers

When defining 'the market' as part of a market analysis, what key question helps determine the potential for sustainable growth?

<p>Are there enough potential buyers to support long-term sales? (B)</p> Signup and view all the answers

In examining the competitive landscape, what information provides the most insight into developing a successful counter-strategy?

<p>The competitor's strengths, weaknesses, and market share. (C)</p> Signup and view all the answers

When analyzing customers for market analysis, which aspect of customer behavior gives the best insight into optimizing product placement and promotional activities?

<p>How often, where, and when customers buy the products. (B)</p> Signup and view all the answers

When identifying a target market, what is the most important factor in determining if a competitive advantage can be achieved?

<p>Whether product features, presentation, distribution and pricing align with customer needs. (C)</p> Signup and view all the answers

Santa Fe Food Company wants to increase its gross profit. Which strategy will directly contribute to achieving this goal, based on the information provided?

<p>Increase the wholesale price per bottle to retailers. (B)</p> Signup and view all the answers

Based on the Rippling Hill Farms example, how has market analysis most likely informed their strategic decisions regarding goat cheese production?

<p>They should increase production to capitalize on the growing market for goat cheese and specialty cheeses. (D)</p> Signup and view all the answers

A small forestry business is determining whether to expand. Which factor related to the 'market' should be analyzed to make the most informed decision?

<p>Projected demand and pricing trends for specific wood products. (D)</p> Signup and view all the answers

Given that all goat milk is currently imported into Saskatchewan, what strategic implication does this have for Rippling Hill Farms regarding their supply chain?

<p>They should consider establishing local goat milk production to reduce supply chain risks and potentially differentiate themselves from competitors. (B)</p> Signup and view all the answers

If Rippling Hill Farms aims to capitalize on the trend of Canadians buying local, which marketing strategy would likely be MOST effective?

<p>Highlighting the local origin and community benefits of their products in their marketing campaigns. (C)</p> Signup and view all the answers

Considering the competitor analysis for Bridge City Stables, which of the following strategies would BEST help them differentiate themselves in a way that justifies a premium price?

<p>Investing in specialized training programs and state-of-the-art facilities to offer a unique, high-value experience. (D)</p> Signup and view all the answers

Based on the market analysis information provided, what is the most likely reason for Rippling Hill Farms to investigate Canadian Industry Statistics?

<p>To assess the overall size and growth of the specialty cheese market in Canada. (C)</p> Signup and view all the answers

If Rippling Hill Farms wants to use Mintel's Consumer & Market Intelligence reports effectively, what type of information should they primarily seek?

<p>Information on consumer preferences, purchasing habits, and market trends related to food and beverages. (A)</p> Signup and view all the answers

What is the most probable reason for Bridge City Stables to gather pricing information from their rivals?

<p>To understand the competitive landscape and strategically position their own pricing. (B)</p> Signup and view all the answers

Considering Schumpeter's theory of creative destruction, what is a likely long-term outcome if Rippling Hill Farms successfully innovates in goat cheese production and gains significant market share?

<p>Other cheese producers will be forced to adapt or exit the market, leading to a restructuring of the local dairy industry. (C)</p> Signup and view all the answers

If Bridge City Stables were to implement a 'loss leader' pricing strategy on specific services, what would be the MOST likely objective?

<p>To attract new customers with discounted services, hoping they will purchase other, higher-margin services. (C)</p> Signup and view all the answers

When determining the most effective media for advertising a new product, why is it important to analyze the strategies used by rivals?

<p>To identify gaps in the market and differentiate the product's promotional approach. (D)</p> Signup and view all the answers

A new business is deciding on its distribution method. Which consideration regarding transaction costs is most important?

<p>Balancing search and information costs, bargaining costs, and policing and enforcement costs. (B)</p> Signup and view all the answers

A manager is evaluating different distribution channels. What quantifiable measure would best help assess the financial impact of each option?

<p>Return on Investment (ROI) and Benefit/Cost Ratio (BCR). (B)</p> Signup and view all the answers

When selecting a distribution channel, which factor is most critical for businesses aiming to maintain high product quality?

<p>Choosing a distributor with a reputation for maintaining product integrity and proper handling. (C)</p> Signup and view all the answers

When deciding on a distribution channel, a company should primarily focus on options that:

<p>effectively reach the target market, are cost-effective, and suit the product/service. (D)</p> Signup and view all the answers

In Arvin Singh's suitcase scenario, what was the primary reason his product failed to generate excitement at the luggage industry's trade show?

<p>The design lacked aesthetic appeal, despite its practicality and durability. (D)</p> Signup and view all the answers

What key distribution-related question should Arvin Singh have considered before investing in manufacturing and showcasing his suitcase?

<p>What specific retailers or online channels are best suited for reaching his target customers. (C)</p> Signup and view all the answers

What is the most likely marketing-related oversight that contributed to Arvin Singh's lack of success at the trade show?

<p>His distribution strategy relied solely on trade shows, neglecting other channels. (D)</p> Signup and view all the answers

Flashcards

SWOT Analysis

A strategic planning tool used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or business venture.

Strengths (SWOT)

Internal attributes that give an organization an advantage.

Weaknesses (SWOT)

Internal attributes that put an organization at a disadvantage.

Opportunities (SWOT)

External factors that an organization could exploit to its advantage.

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Threats (SWOT)

External factors that could pose a risk to an organization.

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Leveraging Strengths

Using SWOT to identify internal advantages.

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Mitigating Weaknesses

Using SWOT to address internal limitations.

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Countering Threats

Using SWOT to prepare for external risks.

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Internal Analysis

Analyzing a company's internal attributes (strengths and weaknesses).

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External Analysis

Examining external factors for potential advantages (opportunities) and disadvantages (threats).

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Human Resources (Strengths/Weaknesses)

Skills, experience, training, and number of employees.

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Financial Resources (Strengths/Weaknesses)

Overall financial health: liquidity, solvency, profitability, and efficiency.

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Physical Resources (Strengths/Weaknesses)

Quality, availability, capacity, and storage of tangible assets.

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Other Resources (Strengths/Weaknesses)

Unique assets like patents, design, or proprietary technology.

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Market Trends and Events (Opportunities/Threats)

Emerging trends, new product introductions, and shifts in consumer preferences.

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Government Policy/Regulation (Opportunities/Threats)

Changes in laws, regulations, and government policies.

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Strategic Management

Creating, executing, and appraising strategies for competitive edge and better business results.

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Strategic Decisions

Decisions affecting a business's path, costly to change, impact the whole organization, link to performance, and are long-term.

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Strategy

A roadmap of organizational direction, goals, and action plans.

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Strategic Management Process

  1. Vision/Mission; 2. Environmental Analysis; 3. Strategy Formulation; 4. Implementation; 5. Evaluation.
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Business Environment

External factors that can affect an organization, including opportunities and threats.

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Opportunities and Threats

External conditions that can positively or negatively affect the organization’s ability to achieve its goals

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Market Strategy

A plan for how businesses deliver products/services to the market.

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Importance of Market Strategy

Identify growth, allocate resources efficiently, and gain/maintain a competitive edge.

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Strategy Formulation

After analyzing the environment, create plans to achieve goals.

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Value Chain

Moving from a basic supply chain to a system creating shared value with partners.

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Driving Force: Value Chain

Consistent quality and premium natural products.

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Value Chain Benefits

Lower costs, increase system efficiencies, and improve product quality.

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Labor Shortage Strategy

Hire more staff to address the labor shortage.

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Demand Increase Strategy

Expand existing facilities to meet higher customer demand.

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Market Segmentation

Dividing a broad consumer or business market into sub-groups of consumers based on shared characteristics.

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Targeting

Selecting the segment(s) to focus your marketing efforts on.

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Positioning

Creating a distinct image of your product or service in the minds of your target customers.

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Schumpeter Innovation Theory

Innovation-driven market dominance leads to abnormally high profits.

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Creative destruction

The process where new innovations replace older technologies or methods.

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Cost Leadership

Achieving a lower cost (C) than rivals to create a larger Benefit minus Cost (B-C).

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Benefit Leadership

Achieving a higher benefit (B) than rivals to create a larger Benefit minus Cost (B-C).

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Search Goods

Products evaluated before purchase (e.g., paper, commodities).

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STP Model

Segmentation, Targeting, and Positioning: A strategic framework to effectively reach and influence customers.

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STP Model Focus Areas

Enhancing commercial results, fine-tuning marketing mix, and strategically positioning products within segments.

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Product Differentiation

Distinguishing a product from similar market offerings to gain competitive advantage.

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Product Differentiation Elements

Highlighting unique features, superior craftmanship, forging strong brand identity.

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Differentiation & STP

Ensuring product uniqueness aligns with market needs and preferences.

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Imperfect Substitutes

Products that are not perfect replacements for each other.

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Hotelling's Model

Model explaining competitive store placement, considering consumer utility and travel costs.

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Horizontal Differentiation

Products differ in characteristics, making one a poor substitute for another.

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Preference shift with age

As people age, their preference (μ) for horizontally differentiated products (Type 1) tends to increase, while their preference (λ) for homogenous products (Type 0) decreases.

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Equal Prices, Horizontal Diff.

If two horizontally differentiated products are priced the same, consumers will still buy both, resulting in a non-zero market share for each.

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μ & λ in Differentiation

μ and λ represent the degree of horizontal product differentiation. Homogeneous products have μ= λ=0.

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Vertical Differentiation

Vertical differentiation means one product is clearly superior to another.

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Equal Prices, Vertical Diff.

In vertical differentiation, if two products are priced equally, consumers will buy only the superior one, leading to a loss of market share for the inferior product.

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Strong Differentiation

Strongly differentiated products are very different and have inelastic demand to own/rivals price changes.

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Penetration Pricing

Penetration pricing involves setting lower prices to quickly gain market acceptance or increase market share.

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Skimming Pricing

Skimming pricing involves setting high prices initially before lowering them to competitive levels later.

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Goal (Vision & Mission) Setting

The first step of the strategic management process, sets the long-term direction for the organization.

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Analyze Environment

Analyzing external factors (opportunities & threats) and internal factors (strengths & weaknesses) affecting the organization.

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Generate Strategy

Creating different potential strategies that the company could pursue based on the analysis of the environment.

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Implement Strategy

Putting the chosen strategy into action by allocating resources and coordinating efforts.

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Evaluate Strategy

Assessing the effectiveness of the implemented strategies and making adjustments as needed.

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Loss Leader

Products sold at or slightly below cost to attract customers.

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What the Market Will Bear

Charging the highest price possible before customers resist.

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SMART Objectives

Clearly defined objectives that are Specific, Measurable, Achievable, Relevant, and Time-bound.

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Breakeven Point

The point where total revenue equals total costs, resulting in no profit or loss.

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Markup

The difference between the selling price and the cost of a good or service.

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Markup Percentage

The percentage representing the markup relative to the selling price.

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What is Market Analysis?

A systematic assessment of a market's dynamics and characteristics.

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Past Performance (Market Analysis)

A review of past sales, pricing, and profitability to gauge business performance.

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The Market (in Market Analysis)

Understanding the market's size, dynamics, characteristics and constraints.

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Competition (Market Analysis)

Assessing the number, offerings, market share, strengths, and weaknesses of major competitors.

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Customers (Market Analysis)

Determining the number of customers, their needs, buying habits, and decision-making influences.

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Target Market (Market Analysis)

The most attractive market segment for a business, offering a competitive advantage.

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Marketing Mix

Product, Price, Promotion and Place, ofter referred to as the 4P's.

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External conditions (market)

How the market is influenced by social, economic, technical or environmental condidtions.

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SK Specialty Cheese Consumption (2007)

Total amount of specialty cheese consumed by Saskatchewan residents in 2007.

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Goat Milk in Saskatchewan

Currently, there is no local production of goat milk in Saskatchewan; all goat milk products are imported.

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Canadian 'Buy Local' Percentage

Percentage of Canadian consumers who consciously try to purchase locally sourced products.

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Rippling Hill Farms Market Size

Potential number of units Rippling Hill Farms could sell in the Saskatchewan market.

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Sources of Market Information

Government organizations & market research firms that provide data on market trends and statistics.

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Goal of Market & Competition Study

The ultimate objective is to gain insights into competitor actions, strategies, marketing, and external constraints.

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Rivals price

Information about supplier prices in order to determine profit margins.

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Bridge City Stables competitor

Grass Woods Stables

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Rival Pricing

Evaluating competitor pricing strategies to understand the market landscape.

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Dominant Brand

A dominant brand that influences pricing, like Kellogg's in Ready-To-Eat cereals.

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Product Design Advantage

Designing a product or service that consumers desire and competitors don't offer, providing a competitive edge.

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Cost-Based Pricing

A pricing strategy based on total costs, profit needs, and competitor prices.

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Market-Based Pricing

A pricing strategy based on perceived value of the product.

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Price Discrimination

Charging different prices to different customers for the same product.

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Market Power

The ability to set prices above competitive levels. Necessary for price discrimination.

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Prevent Resale

Preventing customers from reselling products, a condition for effective price discrimination.

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1st Degree Price Discrimination

Charging each customer the maximum price they're willing to pay.

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2nd Degree Price Discrimination

Selling larger quantities at a lower per-unit price (non-linear pricing).

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3rd Degree Price Discrimination

Varying price based on customer characteristics or market segments.

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Complete Discrimination

Sales continue until consumer surplus is fully extracted.

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Direct Segmentation

Price based on attributes directly segmenting buyers (e.g., income, age, location).

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Indirect Segmentation

Market segmented indirectly using a proxy (e.g., package size or coupons).

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Two-part tariff

An initial fixed fee plus a variable fee depending on the quantity consumed.

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Two-Part Tariff

Fixed initial fee + variable fee based on quantity.

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Place (Marketing)

Selecting the market and distribution methods to reach customers.

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Target Market (Geography)

The geographical area where a business aims to sell its products or services.

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Channels of Distribution

The means by which a product or service reaches the end customer.

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Transaction Costs

Costs associated with economic exchanges, including search, bargaining, and enforcement costs.

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Quantify Decision Impacts

Calculating the financial impact of decisions, often using metrics like ROI or Benefit/Cost Ratio.

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Benefit/Cost Ratio (BCR)

A financial ratio comparing the benefits of a project to its costs.

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Competitor Channel Analysis

Examining distribution channels used by competitors to inform strategy.

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Sell Direct

A direct sales approach bypassing intermediaries.

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Study Notes

Strategic Management

  • Strategic management involves formulating, performing, and evaluating strategies.
  • This leads to a competitive advantage and improved organizational performance.
  • It's about decision making with lasting consequences for a business.
  • Decisions set a business trajectory and are costly to reverse.
  • Strategic management impacts the whole organization.
  • Strategic management is directly connected to profitability, business performance and sustainability.
  • Owner-operators or senior management mostly implement this long-term practice.

Strategic Management Process

  • In the first step, Develop vision and mission statements and identify the organizations objectives and strategies.
  • Perform an internal and external environmental analysis to understand the competitive advantage.
  • Formulate strategies based on the competitive advantages determined in the environmental analysis.
  • Implement the strategy.
  • Evaluate the results of the strategy.

The Environment

  • External conditions and forces influence the organization.
  • Resources, opportunities, and threats exist in the general environment.
  • The industry influences strategic decisions.

Strategic Management Tools & Techniques

  • Gap Analysis
  • VRIO Analysis
  • Four Corners Analysis
  • Value Chain Analysis
  • SWOT Analysis
  • Porter's 5 Forces
  • PESTEL Analysis
  • Cost Benefit Analysis

SWOT Analysis

  • Strengths, Weaknesses, Opportunities and Threats
  • Internal analysis includes Strengths and weaknesses on management, human, physical & financial resources, and the other resources that come from that include design, patentes product, etc
  • External analysis comprises the externally generated customers, market trends, government policy, and the competition with all related factors.

SWOT Analysis: On-Farm Biodiesel Production

  • Strengths include a good location, high-tech equipment, and large storage capacity for on-farm biodiesel production.
  • Limited labor is a weakness.
  • Low capital investment is a strength because it costs less that physical resources if cashflows become low
  • A weakness includes the high cost of your inputs
  • High diesel costs and green movement, and the livestock Industry, are opportunities when marketing meal.
  • Threats include high competition from diesel use, new technology and larger biodiesel producers.

Strengths and Weaknesses (Internal)

  • Human resources includes their experience, education and training, and how many people are available.
  • Financial resources include liquidity, solvency, profitability and financial efficiency, and how dependent profits are on one product.
  • Look at resource quality and availability, lack of nutrients in land, the products output, and the storage and capacity limits.
  • Other resources include product design and any patents in place.

Opportunites and Threats (External)

  • Look at new products, existing product renewals.
  • Note any approved meal for chicken feed.
  • Are there any climate change mitigation opportunities?
  • Customers tastes and preferences are of note.
  • Competition is the analysis via Porters 5 forces.
  • Weather influences input prices and supply levels

Class Activity: SWOT Analysis for COCACOLA

  • Strengths are a strong brand identity, extended global reach, robust distribution network, customer loyalty and a dominant market share.
  • Weaknesses are aggressive competition with Pepsi and low product diversification.
  • Threats include water usage and packaging controversies, as well as the health concerns of consumers.

Industry Rivalry

  • This is the battle or competition for market share.
  • Price competition erodes the margin.
  • The alternate to that is non price competition like service increases or advertising offensives.
  • This is when there are many sellers (market structure), some firms have advantages, capacity is high, the products are not well differntiated, and rates and conditions are unclear.

Porter's 5 Forces

  • The intensity of competition depends on basic competitive forces.
  • What the barriers to entry are by entrants.
  • The economies of scale and loyalty by brand.
  • Capital requirements of market entrance.
  • Existing competitive rivalry. Bargaining power of suppliers, The ability to substitute etc.

Class Activity Burger King

  • Discuss the industry rivals,
  • Consider the thew entrants and their possible threatss
  • Assess the Bargaining power of supplier & buyer as well as the overall threat of potential substitutions

Value Chain & Supply Chain

  • The value chain begins when suppliers align to source the required products.
  • These components advance through product development, and innovation
  • Following development they go through planning for sale to the customer
  • Finally the final product proceeds to the customer
  • The supply chain begins with the material suppliers logistics and production
  • The finished product continues to sales and marketing and finally also ends with the customer

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Description

Strategic management involves strategy formulation, implementation, and evaluation. The aim is gaining a competitive edge and improving performance. Decisions made have lasting impacts and are challenging to reverse, often led by senior management.

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