Podcast
Questions and Answers
What is the main goal of Operations Management?
What is the main goal of Operations Management?
- Minimize customer satisfaction
- Maximize efficiency and fulfill customer needs (correct)
- Maximize inefficiency
- Produce goods and services without adding value to customers
Which of the following is NOT one of the three strategic functions of any organization?
Which of the following is NOT one of the three strategic functions of any organization?
- Marketing
- Finance
- Human Resources (correct)
- Operations Management
Why is it important to deal immediately with inappropriate behavior or language in the workplace?
Why is it important to deal immediately with inappropriate behavior or language in the workplace?
- To create a respectful work environment (correct)
- To encourage more inappropriate behavior
- To avoid acknowledging good work by staff
- To discourage diversity in the workplace
How can organizations create a climate where group identities do not inhibit employee contributions?
How can organizations create a climate where group identities do not inhibit employee contributions?
What role can managers and supervisors play in demonstrating respect for workplace diversity?
What role can managers and supervisors play in demonstrating respect for workplace diversity?
What is one way to support the implementation of a diverse workforce in an organization?
What is one way to support the implementation of a diverse workforce in an organization?
How can Operations Management add value for customers?
How can Operations Management add value for customers?
What should organizations do to ensure long-term survival according to the text?
What should organizations do to ensure long-term survival according to the text?
What should organizations strive to maximize according to the text?
What should organizations strive to maximize according to the text?
What role does Operations Management play in relation to an organization's strategy?
What role does Operations Management play in relation to an organization's strategy?
