5 Questions
Which of the following is a challenge faced by hospitality executives?
Balancing guest experience and revenue/profit responsibilities
What is the potential impact of a marketing program providing restaurant discounts without a good understanding of food cost?
Profitability could be affected
What is the potential impact of a labor-savings initiative without understanding check-in and check-out patterns?
Long lines at the front desk, impacting the guest experience
What is the main challenge for hospitality executives when it comes to balancing guest experience and revenue/profit responsibilities?
Investing too much in the guest experience could impact profits
Why is it important for hospitality executives to understand the potential impacts of decisions made in one department of a hotel?
Decisions in one department can have impacts across the organization
Find the right balance between guest experience and financial responsibility in the hospitality and gaming industry. Test your knowledge on building a strategic analytic culture to achieve both.
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