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Questions and Answers
Which of the following is a challenge faced by hospitality executives?
Which of the following is a challenge faced by hospitality executives?
- Balancing guest experience and revenue/profit responsibilities (correct)
- Finding ways to cut costs without impacting the guest experience
- Managing long lines at the front desk
- Understanding the impact of marketing programs on profitability
What is the potential impact of a marketing program providing restaurant discounts without a good understanding of food cost?
What is the potential impact of a marketing program providing restaurant discounts without a good understanding of food cost?
- Guest experience could be negatively impacted
- Labor-savings initiatives could create long lines at the front desk
- The organization could struggle to find balance
- Profitability could be affected (correct)
What is the potential impact of a labor-savings initiative without understanding check-in and check-out patterns?
What is the potential impact of a labor-savings initiative without understanding check-in and check-out patterns?
- Long lines at the front desk, impacting the guest experience (correct)
- Food cost could be negatively impacted
- The organization could struggle to find balance
- Profitability could be affected
What is the main challenge for hospitality executives when it comes to balancing guest experience and revenue/profit responsibilities?
What is the main challenge for hospitality executives when it comes to balancing guest experience and revenue/profit responsibilities?
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Why is it important for hospitality executives to understand the potential impacts of decisions made in one department of a hotel?
Why is it important for hospitality executives to understand the potential impacts of decisions made in one department of a hotel?
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