Podcast
Questions and Answers
What is the primary purpose of Spring Fire's social media channels?
What is the primary purpose of Spring Fire's social media channels?
Which type of content is not allowed on Spring Fire's social media platforms?
Which type of content is not allowed on Spring Fire's social media platforms?
Which social media service is explicitly prohibited on department devices?
Which social media service is explicitly prohibited on department devices?
What should comments on Spring Fire's social media be?
What should comments on Spring Fire's social media be?
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Who approved the Social Media Management guideline for Spring Fire Department?
Who approved the Social Media Management guideline for Spring Fire Department?
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When is the review date for the Social Media Management guideline document?
When is the review date for the Social Media Management guideline document?
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What does the Spring Fire Department encourage through its social media?
What does the Spring Fire Department encourage through its social media?
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What date was the Social Media Management guideline issued?
What date was the Social Media Management guideline issued?
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Which of the following is NOT included as a reason for comment removal?
Which of the following is NOT included as a reason for comment removal?
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What type of language can lead to comment removal?
What type of language can lead to comment removal?
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Which social media service is specifically prohibited on department devices?
Which social media service is specifically prohibited on department devices?
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What happens to comments that threaten violence?
What happens to comments that threaten violence?
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Comments containing which of the following would violate community standards?
Comments containing which of the following would violate community standards?
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What guidelines should comments adhere to?
What guidelines should comments adhere to?
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Which of the following is allowed to be included in comments?
Which of the following is allowed to be included in comments?
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What is considered spam content in comments?
What is considered spam content in comments?
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What is the primary goal of the guideline for social media interactions?
What is the primary goal of the guideline for social media interactions?
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What does the Spring Fire Department emphasize about social media comments?
What does the Spring Fire Department emphasize about social media comments?
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Which of the following is NOT a reason for Spring Fire to remove a comment?
Which of the following is NOT a reason for Spring Fire to remove a comment?
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What constitutional protection is taken seriously by Spring Fire Department?
What constitutional protection is taken seriously by Spring Fire Department?
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Which type of speech is NOT protected under the First Amendment according to the guideline?
Which type of speech is NOT protected under the First Amendment according to the guideline?
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To whom do the policies within the guideline apply?
To whom do the policies within the guideline apply?
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What is one example of a comment that would violate the guideline?
What is one example of a comment that would violate the guideline?
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What must comments on Spring Fire's social media platforms do?
What must comments on Spring Fire's social media platforms do?
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What is the effective date of the guideline?
What is the effective date of the guideline?
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Who is responsible for reviewing the guideline?
Who is responsible for reviewing the guideline?
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What is the review date mentioned in the guideline?
What is the review date mentioned in the guideline?
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What does a violation of this policy lead to?
What does a violation of this policy lead to?
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What is stated regarding the legal duty of members in relation to this policy?
What is stated regarding the legal duty of members in relation to this policy?
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What is the effective date for the guideline?
What is the effective date for the guideline?
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Who approved the standard operating guideline?
Who approved the standard operating guideline?
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Which of the following laws is applicable as referenced in the guidelines?
Which of the following laws is applicable as referenced in the guidelines?
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Which of the following community guidelines is included in the related policies?
Which of the following community guidelines is included in the related policies?
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What position is directly above the Fire Chief in the organizational structure?
What position is directly above the Fire Chief in the organizational structure?
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Which federal act related to privacy is mentioned in the guidelines?
Which federal act related to privacy is mentioned in the guidelines?
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What is the review date for the guideline?
What is the review date for the guideline?
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Which of these positions is NOT mentioned as a contact office for the guideline?
Which of these positions is NOT mentioned as a contact office for the guideline?
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Study Notes
Standard Operating Guideline for Social Media
- Spring Fire Department manages social media platforms responsibly, abiding by guidelines and applicable law.
- The guideline encourages community engagement on social media, emphasizing the importance of relevant, legal, and respectful comments.
Prohibited Content
- Spring Fire Department reserves the right to remove comments on any social media channel that violate legal rights or community standards:
- Including personal information protected under laws like the Texas Data Privacy and Security Act (TDPSA), the U.S. Privacy Act, HIPAA, COPPA, and others.
- Containing copyrighted material owned by another.
- Including threats of serious bodily injury or deadly conduct.
- Including unapproved sales solicitations.
- Including spam, false or misinformation, links to violent or sexually explicit websites, or malware.
- Containing abusive, defamatory, harassing, or slanderous language.
- Containing hate speech, racism, obscenities, or vulgarities.
- Placing Spring Fire, its members, or any commissioner in harm's way or making personal attacks.
- Comments that are off-topic.
- Each social media platform has its own standards and rules in addition to these guidelines.
- Personal viewpoints of the commenter or social media manager will not be considered in a decision to remove a comment.
- Removed comments containing threats or incitements to violence will be turned over to law enforcement.
- Spam accounts posting malware and false information links will be blocked for the safety of other social media users.
Prohibited Social Media
- The social media service TikTok is prohibited on all department devices by an executive order of the governor.
- This prohibition includes phones, laptops, desktops, and iPads.
References and Related Policies
- Referenced policies and laws include:
- NFPA
- Applicable State or Federal Statutes
- OSHA
- Spring FD
- TCFP
- CPSE PI
- ISO
- TFCA
- Texas Model Security Plan
- Texas Data Privacy and Security Act (TDPSA)
- Privacy Act of 1974, as amended, 5 USC §552a
- Health Insurance Portability and Accountability Act 42 USC §1 320d-6 (HIPAA)
- Children’s Online Privacy Protection Rule 15 U.S.C.§91 (COPPA)
- U.S. Constitution Amendment I
- Facebook Community Standards
- Instagram Community Guidelines
- Neighbors By Ring Community Guidelines
- Nextdoor Community Guidelines
- Pinterest Community Guidelines
- X Community Standards
- YouTube Community Guidelines
Error Reporting
- Users can report errors in the guideline using a designated QR code link.
Policy Violation
- A violation of the policy can only form the basis of a complaint by the department for non-judicial administrative action in accordance with the laws governing member discipline.
- The policy is for internal use only and does not enlarge a member’s legal duty or civil liability in any way.
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Description
Test your knowledge about the Spring Fire Department's social media policies and guidelines. This quiz covers the approved practices, prohibited content, and community standards for interactions on their platforms. Assess your understanding of the Social Media Management guideline and its implications for department communication.
