Podcast
Questions and Answers
What should personnel do if they are subpoenaed to testify on Department-related business?
What should personnel do if they are subpoenaed to testify on Department-related business?
Which of the following actions must personnel take if they receive a damage suit related to their duty?
Which of the following actions must personnel take if they receive a damage suit related to their duty?
What is the proper protocol for personnel saluting the National Colors if they are in uniform?
What is the proper protocol for personnel saluting the National Colors if they are in uniform?
Under what circumstances can a supervisor relieve personnel of duty?
Under what circumstances can a supervisor relieve personnel of duty?
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What must be done if personnel are relieved of duty under emergency circumstances?
What must be done if personnel are relieved of duty under emergency circumstances?
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What should personnel do immediately after a change in their personal information?
What should personnel do immediately after a change in their personal information?
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Where should personnel keep their Spring Fire Department I.D. card?
Where should personnel keep their Spring Fire Department I.D. card?
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What is the time frame for submitting a first report of injury form after an incident?
What is the time frame for submitting a first report of injury form after an incident?
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If a personnel member suspects another of drug use while on duty, what should they do?
If a personnel member suspects another of drug use while on duty, what should they do?
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Who must be contacted if an injury results in transport to the hospital?
Who must be contacted if an injury results in transport to the hospital?
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What should personnel do if they feel they have been exposed to a communicable disease?
What should personnel do if they feel they have been exposed to a communicable disease?
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When are personnel required to testify in departmental investigations?
When are personnel required to testify in departmental investigations?
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What form of identification should personnel wear while on emergency responses?
What form of identification should personnel wear while on emergency responses?
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What is the primary purpose of the attention to duty policy?
What is the primary purpose of the attention to duty policy?
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What should personnel do when they receive a complaint from the public?
What should personnel do when they receive a complaint from the public?
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Which action is NOT required of personnel according to the attention to duty guidelines?
Which action is NOT required of personnel according to the attention to duty guidelines?
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How often is the attention to duty guideline reviewed for accuracy?
How often is the attention to duty guideline reviewed for accuracy?
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What should personnel do if they are unsure about their actions during an assignment?
What should personnel do if they are unsure about their actions during an assignment?
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What might happen if personnel violate the rules of conduct outlined in the policy?
What might happen if personnel violate the rules of conduct outlined in the policy?
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Which of the following is a responsibility of all Spring Fire Department personnel?
Which of the following is a responsibility of all Spring Fire Department personnel?
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What is the expectation regarding personnel's duty to render assistance?
What is the expectation regarding personnel's duty to render assistance?
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What type of certification must employed firefighters maintain according to the guidelines?
What type of certification must employed firefighters maintain according to the guidelines?
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Who is responsible for conducting training classes on Department activities?
Who is responsible for conducting training classes on Department activities?
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What is the requirement for volunteer personnel in terms of certifications?
What is the requirement for volunteer personnel in terms of certifications?
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What should personnel do if their driver's license is suspended or revoked?
What should personnel do if their driver's license is suspended or revoked?
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Who assumes duties in the absence of designated officers?
Who assumes duties in the absence of designated officers?
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What knowledge must personnel have regarding their districts?
What knowledge must personnel have regarding their districts?
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What is required for personnel to act in a higher position?
What is required for personnel to act in a higher position?
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What certification must all personnel maintain in relation to CPR?
What certification must all personnel maintain in relation to CPR?
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Study Notes
Attention to Duty
- General Rules: Personnel must be prepared to offer services, often in difficult situations. These rules serve to maintain good working order within the department. Violations may result in disciplinary action including termination.
- Scope: All Spring Fire Department personnel must know and follow these procedures.
- Duty to Render Assistance: Personnel shall respond to public requests for assistance. They must notify the dispatcher for additional aid if required.
- Safety: Personnel must use reasonable safety measures to minimize risk to themselves, the public, other personnel and to property.
- Duty to Act on Complaints: Personnel must address public complaints, fulfilling requests for information. They must relay the complaint to their supervisor for further investigation.
- Seeking Advice: If unsure about an assignment, personnel should seek clarification from their supervisor.
- Company Training: Personnel need to learn essential skills to complete assignments safely and effectively. Training on various phases of the Department's activities is coordinated by the training division.
- CPR Certification: Personnel are required to maintain current CPR certification from the American Heart Association.
- Volunteer Firefighter Certifications: Volunteer personnel must maintain a firefighter certification through the State Fireman’s and Fire Marshal’s Association. They are encouraged to achieve higher level certifications from the State Fireman’s and Fire Marshal’s Association, the Texas Commission on Fire Protection, and the Texas Department of State Health Services.
- Employed Firefighter Certifications: Employed firefighters must maintain their Basic Structural Firefighter certification or higher from the Texas Commission on Fire Protection. They also must maintain an Emergency Medical Technician certification or higher from the Texas Department of State Health Services and comply with associated continuing education requirements.
- Territory: Personnel should have knowledge of their district's streets, block numbers, hydrant locations, and target hazards. They need to use the most direct route when responding to alarms.
- Acting in Higher Position: Personnel should qualify themselves through training and observation for the next higher rank, so they can assume such duties in emergencies.
- In the Absence of Designated Officers: In the absence of an officer, their immediate junior shall perform their duties. In an emergency, the most senior personnel acts as officer.
- Driver's License, Vehicle Registration, and Insurance: Personnel must hold a valid driver's license issued by the Texas Department of Public Safety. They must notify their supervisor if their license is suspended or revoked. Personnel are required to have up-to-date vehicle registration and insurance coverage on personally owned vehicles.
- Change in Personal Information: Personnel must inform Human Resources and their supervisor of any changes to personal information, including address, phone number, certification levels, etc. A reachable phone number must be provided.
- Identification: Personnel must carry a current Spring Fire Department I.D. card for identification. They must wear department gear on emergency responses for easy identification.
- Reporting Injuries: Personnel must immediately notify their supervisor of any injuries sustained on duty. A first report of injury form must be completed and submitted to Human Resources within 24 hours. A Chief Officer and Human Resources must be contacted for injuries requiring hospital transport or higher levels of medical attention.
- Communicable Disease, Drug Use, or Intoxication: Personnel must report any suspicions of another employee having a communicable disease, using drugs not prescribed by a physician, or being intoxicated while on duty. They must also report any personal exposure to a communicable disease.
- Testifying in Departmental Investigations: Personnel must provide information and materials relevant to department investigations when directed by a superior officer.
- Subpoena, Department-related Business: Personnel must notify their District Chief if they have been subpoenaed for any Department-related business. They must appear in dress uniform, neat in appearance, and in accordance with department rules.
- Lawsuits, Department-related Business: Personnel must inform their District Chief and Fire Chief if they have had a damage suit filed against them for work-related actions. They must provide a copy of the complaint and an account of the circumstances to their District Chief and Fire Chief.
- Saluting: Personnel must salute the National Colors and the National Anthem while in uniform. When not in uniform, they must stand at attention and remove headgear as the National Colors pass.
- Relieved of Duty: Personnel may be relieved of duty by a supervisor or superior officer in cases of intoxication, refusal to obey orders, or any behavior that compromises the best interests of the department. Human Resources must be immediately notified. These actions must be supported by a written complaint through the chain of command and forwarded to Human Resources for investigation.
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Description
Test your knowledge about the general rules and duties of the Spring Fire Department personnel. This quiz covers essential procedures, safety measures, and the responsibilities of personnel when responding to public requests. Make sure you understand the importance of compliance and seeking guidance when needed.
