Module 1 - Section E
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Questions and Answers

Which of the following could reduce the likelihood of operations managers ignoring the consensus plan agreed to in a sales and operations planning (S&OP) meeting and following their own plans?

  • Maintain a consistent demand planning process even if it has been inaccurate before.
  • Actively listen to the operations managers' opinions and issues. (correct)
  • Concentrate on the current plans and avoid dwelling on past operations variances.
  • Remove time fences from becoming barriers to adapting to changes in demand.
  • A company facing short product life cycles and rapidly changing customer demand would implement which of the following approaches?

  • Implementing sales and operations planning (S&OP)
  • Bringing outsourced activities in house
  • Using customer segmentation
  • Developing agile operations (correct)
  • Which of the following is the most appropriate subject for discussion at the demand planning phase meeting that is part of the sales and operations planning (S&OP) process?

  • Strategies to close any gaps between the demand plan and business plan revenue goals (correct)
  • Strategies to propose solutions to any supply and demand mismatch
  • Identifying areas where supply, demand, and finance plans can reach consensus
  • Identifying how to get cooperation for the plan with the entire supply chain
  • Which of the following may be necessary to get the most out of an organization's sales and operations planning (S&OP) process?

    <p>Sharing some form of the results of the process with external partners</p> Signup and view all the answers

    Which of the following professionals should chair the demand planning phase meeting that is part of the sales and operations planning (S&OP) process?

    <p>Highest-ranking demand-side professional</p> Signup and view all the answers

    What step of the sales and operations planning (S&OP) process comes after evaluating demand levels?

    <p>Evaluating supply capability</p> Signup and view all the answers

    An organization is looking to use demand management to tailor demand to meet available capacity at product launch, due to limited initial capacity. How can the organization best achieve its goals?

    <p>Raise the price on a semi-permanent basis.</p> Signup and view all the answers

    What are the significant inputs to the sales and operations planning (S&OP) process?

    <p>Strategic planning, demand planning at the family level, and resource planning</p> Signup and view all the answers

    Which of the following provides a sound method for grouping products into product families for the operations plan?

    <p>Similarity of manufacturing processes</p> Signup and view all the answers

    Which of the following provides a point of reference for formulating sales and operations planning?

    <p>Business plan</p> Signup and view all the answers

    If an organization pursues a level production strategy, which of the following occurs in a period with inventory buildup and low sales in relation to the income statement items of cost of goods sold (COGS) and general and administrative expenses?

    <p>General and administrative expenses will continue to reduce profits during the period.</p> Signup and view all the answers

    The major purpose of the sales and operations plan (S&OP) is to:

    <p>develop a single set of supply/demand numbers for all stakeholders.</p> Signup and view all the answers

    Supply chain managers can be useful as intermediaries between manufacturing professionals and which area that is often otherwise underrepresented in production planning?

    <p>Marketing</p> Signup and view all the answers

    What processes are used in master planning?

    <p>Sales and operations planning and resource planning</p> Signup and view all the answers

    Which of the following could be subject to alteration as the result of decisions made in an executive sales and operations planning (S&OP) meeting?

    <p>Marketing plans</p> Signup and view all the answers

    During which sales and operations planning meeting might a demand-side professional get vital information on a need to shorten time to market?

    <p>Product review meeting</p> Signup and view all the answers

    What parts of the sales and operations planning (S&OP) process are considered reconciliation steps?

    <p>Financial review meeting, pre-meeting, and executive meeting</p> Signup and view all the answers

    Which of the following is an integral part of the sales and operations planning (S&OP) process because it promotes meeting brevity and consensus building?

    <p>Replanning</p> Signup and view all the answers

    For product development, which is considered to be value-added?

    <p>An unnecessary handle that most customers say boosts confidence</p> Signup and view all the answers

    The key to synchronizing supply and demand is to:

    <p>reach consensus on a demand plan and a production plan and share relevant changes with supply chain partners.</p> Signup and view all the answers

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