Podcast
Questions and Answers
What is the effective date for the guideline SFD.043?
What is the effective date for the guideline SFD.043?
Who is responsible for reviewing the social networking use policy?
Who is responsible for reviewing the social networking use policy?
What does the policy state regarding a member’s legal duty or civil liability?
What does the policy state regarding a member’s legal duty or civil liability?
What can be the consequence of violating this policy if proven?
What can be the consequence of violating this policy if proven?
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What is the review date for the guideline SFD.043?
What is the review date for the guideline SFD.043?
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What consequence may result from posting inappropriate content on social media?
What consequence may result from posting inappropriate content on social media?
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What is the best practice for resolving work-related complaints instead of posting them on social media?
What is the best practice for resolving work-related complaints instead of posting them on social media?
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How should mistakes in social media postings be handled?
How should mistakes in social media postings be handled?
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Which type of content is strictly advised against in social media postings related to work?
Which type of content is strictly advised against in social media postings related to work?
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What should be done with Spring Fire Department’s confidential information when posting on social media?
What should be done with Spring Fire Department’s confidential information when posting on social media?
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What kind of behavior does the guideline prohibit in social media interactions?
What kind of behavior does the guideline prohibit in social media interactions?
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Why is it important to be accurate when posting information about the Spring Fire Department?
Why is it important to be accurate when posting information about the Spring Fire Department?
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What should not be included in social media posts concerning customers or colleagues?
What should not be included in social media posts concerning customers or colleagues?
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What action can be taken against an associate who retaliates against another for reporting a policy deviation?
What action can be taken against an associate who retaliates against another for reporting a policy deviation?
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Which social media platform is explicitly prohibited on department devices?
Which social media platform is explicitly prohibited on department devices?
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Who must associates contact before speaking to the media on behalf of the Spring Fire Department?
Who must associates contact before speaking to the media on behalf of the Spring Fire Department?
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What is the appropriate disciplinary action for discussing internal matters with the media without authorization?
What is the appropriate disciplinary action for discussing internal matters with the media without authorization?
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Which document provides references to applicable laws and related policies?
Which document provides references to applicable laws and related policies?
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Who is NOT authorized to handle media inquiries for the Spring Fire Department?
Who is NOT authorized to handle media inquiries for the Spring Fire Department?
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What could be a consequence of unauthorized social media usage on department devices?
What could be a consequence of unauthorized social media usage on department devices?
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Which policy must members adhere to when posting on social media?
Which policy must members adhere to when posting on social media?
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Which of the following is included under the definition of 'department devices' as per the guidelines?
Which of the following is included under the definition of 'department devices' as per the guidelines?
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What is the consequence of posting inappropriate content online?
What is the consequence of posting inappropriate content online?
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When should members correct their mistakes in online posts?
When should members correct their mistakes in online posts?
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Which of the following is explicitly prohibited for members on department devices?
Which of the following is explicitly prohibited for members on department devices?
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What should be avoided in social media posts to maintain respectfulness?
What should be avoided in social media posts to maintain respectfulness?
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Which responsibility do members have regarding their online reputation?
Which responsibility do members have regarding their online reputation?
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How should members represent themselves online?
How should members represent themselves online?
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What is the overall purpose of the social networking guidelines?
What is the overall purpose of the social networking guidelines?
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What should you include if you publish a blog related to your work with Spring Fire Department?
What should you include if you publish a blog related to your work with Spring Fire Department?
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Which of the following is a prohibited action while using social media at work?
Which of the following is a prohibited action while using social media at work?
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In regard to representing yourself online, how should an associate of Spring Fire Department behave?
In regard to representing yourself online, how should an associate of Spring Fire Department behave?
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What is the main condition for using social media during work hours?
What is the main condition for using social media during work hours?
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Which of the following is NOT a guideline for associates using social networking sites?
Which of the following is NOT a guideline for associates using social networking sites?
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What must associates do when discussing the Spring Fire Department online?
What must associates do when discussing the Spring Fire Department online?
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Which behavior is encouraged when using social media related to personal opinions about work?
Which behavior is encouraged when using social media related to personal opinions about work?
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What is the review date for the Standard Operating Guideline regarding social networking use?
What is the review date for the Standard Operating Guideline regarding social networking use?
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Study Notes
Social Media Use Guidelines for Spring Fire Department
- Members are responsible for their online posts and should consider the potential risks and rewards of their content.
- Posts must adhere to Spring Fire Department policies, including the Statement of Ethics, Workplace Harassment/Sexual Harassment, and Workplace Violence/Weapon Free Workplace Policies.
- Inappropriate posts can lead to disciplinary action, up to and including termination.
- Posts should be fair and courteous, avoiding malicious or intimidating content that could harm reputations or contribute to a hostile work environment.
- Members should be honest in their posts, correct mistakes promptly, and avoid spreading false information.
- Members must maintain confidentiality and not represent themselves as spokespersons for the department without authorization.
- The use of TikTok or any related service by ByteDance on department devices is strictly prohibited.
- Social media use at work is permitted, providing it does not interfere with job duties and/or assignments.
- Spring Fire Department employees should not speak to the media on behalf of the department without first contacting the Deputy Chief of Strategic Services or designee.
- Spring Fire Department prohibits retaliation against any associate for reporting a possible deviation from this policy or for cooperating in an investigation.
Prohibited Activity
- Posts that include discriminatory remarks, harassment, and threats of violence or similar inappropriate or unlawful conduct will not be tolerated.
- Posts that disparage customers, members, associates, or suppliers or that might constitute harassment or bullying are prohibited.
- Posting internal reports, policies, procedures, or other internal business-related confidential communications is prohibited.
- Using Spring Fire Department email addresses to register on social networks, blogs, or other online tools utilized for personal use is prohibited.
- Using TikTok or any related service by ByteDance on department devices is strictly prohibited.
Rules for Posts & Content
- Posts should be fair and courteous, avoiding malicious or intimidating content that could harm reputations or contribute to a hostile work environment.
- Members should be honest in their posts, correct mistakes promptly, and avoid spreading false information.
- Members must maintain confidentiality and not represent themselves as spokespersons for the department without authorization.
Consequences of Violating Policy
- A violation of this policy can only form the basis of a complaint by Spring Fire Department for non-judicial administrative action in accordance with the laws governing member discipline.
- Any associate who retaliates against another associate for reporting a possible deviation from this policy or for cooperating in an investigation will be subject to disciplinary action, up to and including termination.
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Description
This quiz covers the social media use guidelines specific to the Spring Fire Department. It emphasizes the responsibilities of members regarding their online presence, adherence to department policies, and the importance of maintaining confidentiality and respect in digital communications. Ensure you are familiar with the potential risks and rewards of social media usage in a professional setting.
