Podcast
Questions and Answers
What is the primary responsibility of members when using social media?
What is the primary responsibility of members when using social media?
- To comply with the established policy (correct)
- To promote personal opinions without restrictions
- To post frequently for engagement
- To entertain the audience
Which of the following best defines social media according to the guidelines?
Which of the following best defines social media according to the guidelines?
- A collection of entertainment websites
- Only professional networking sites
- Any form of electronic communication or posting information on the Internet (correct)
- Only platforms meant for personal communication
What could happen if a member's online conduct adversely affects job performance?
What could happen if a member's online conduct adversely affects job performance?
- Disciplinary action up to termination (correct)
- Increased social media usage
- Compliment from management
- Promotion opportunities
Who does the social media guidelines apply to?
Who does the social media guidelines apply to?
What should members consider before creating online content?
What should members consider before creating online content?
In what ways can social media negatively impact the business interests of Spring Fire Department?
In what ways can social media negatively impact the business interests of Spring Fire Department?
What is the ultimate responsibility of members concerning their social media posts?
What is the ultimate responsibility of members concerning their social media posts?
What should be avoided to protect job performance and the interests of Spring Fire Department?
What should be avoided to protect job performance and the interests of Spring Fire Department?
What are members primarily responsible for regarding their online posts?
What are members primarily responsible for regarding their online posts?
What could be a potential consequence of posting inappropriate content online?
What could be a potential consequence of posting inappropriate content online?
Which of the following statements about accuracy in online posts is true?
Which of the following statements about accuracy in online posts is true?
What guideline must members follow regarding confidentiality?
What guideline must members follow regarding confidentiality?
What type of content is strictly prohibited on department devices?
What type of content is strictly prohibited on department devices?
What approach should members take in their interactions on social media?
What approach should members take in their interactions on social media?
Which of the following is true about the responsibility of members for their online presence?
Which of the following is true about the responsibility of members for their online presence?
What principle should guide the content members share online?
What principle should guide the content members share online?
What type of postings are not tolerated according to the guidelines?
What type of postings are not tolerated according to the guidelines?
What is the recommended approach for resolving work-related complaints?
What is the recommended approach for resolving work-related complaints?
What should you do if you make a mistake in a post?
What should you do if you make a mistake in a post?
What is advised regarding the content of postings?
What is advised regarding the content of postings?
Which of the following is considered inappropriate in social media postings related to work?
Which of the following is considered inappropriate in social media postings related to work?
What should be avoided in social media posts to ensure respect for the workplace?
What should be avoided in social media posts to ensure respect for the workplace?
How should confidential information of the Spring Fire Department be handled on social media?
How should confidential information of the Spring Fire Department be handled on social media?
Why is it important to be honest and accurate in postings?
Why is it important to be honest and accurate in postings?
What should you do before linking to a Spring Fire Department website from your personal blog or social networking site?
What should you do before linking to a Spring Fire Department website from your personal blog or social networking site?
Which statement is true regarding expressing personal opinions on social media?
Which statement is true regarding expressing personal opinions on social media?
What restriction is placed on using Spring Fire Department's email addresses?
What restriction is placed on using Spring Fire Department's email addresses?
What is the consequence of failing to make it clear that personal posts do not represent the department?
What is the consequence of failing to make it clear that personal posts do not represent the department?
What is permitted regarding social media usage while at work?
What is permitted regarding social media usage while at work?
What should you include in your personal blog or post if it relates to your work at Spring Fire Department?
What should you include in your personal blog or post if it relates to your work at Spring Fire Department?
What does the term 'retaliation is prohibited' imply in the context of social networking use?
What does the term 'retaliation is prohibited' imply in the context of social networking use?
Why is it necessary to include a disclaimer when discussing work-related topics online?
Why is it necessary to include a disclaimer when discussing work-related topics online?
What action will be taken against an associate who retaliates for reporting a deviation from policy?
What action will be taken against an associate who retaliates for reporting a deviation from policy?
Which social media application is prohibited on all department devices?
Which social media application is prohibited on all department devices?
Whom should associates contact before speaking to the media on behalf of the Spring Fire Department?
Whom should associates contact before speaking to the media on behalf of the Spring Fire Department?
What is the role of the 'Contact Office' mentioned in the guidelines?
What is the role of the 'Contact Office' mentioned in the guidelines?
What is the purpose of the references and related policies section?
What is the purpose of the references and related policies section?
What disciplinary action is NOT specifically mentioned as a consequence for reporting deviations?
What disciplinary action is NOT specifically mentioned as a consequence for reporting deviations?
What is the most appropriate action an associate should take if they have concerns about policy deviations?
What is the most appropriate action an associate should take if they have concerns about policy deviations?
Which authority is directly responsible for providing oversight on media contacts within the Spring Fire Department?
Which authority is directly responsible for providing oversight on media contacts within the Spring Fire Department?
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Study Notes
Spring Fire Department Social Networking Use Guideline
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Members are solely responsible for their online posts and must consider the risks and rewards of their content. Inappropriate postings can lead to disciplinary actions, including termination.
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Posts should be fair and courteous, avoiding malicious or intimidating content that could harm reputations or contribute to a hostile work environment.
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Members must maintain confidentiality and not represent themselves as spokespersons for the department without authorization.
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The use of TikTok or any related service by ByteDance on department devices is strictly prohibited.
Social Media Use Guidelines and Policy
- Members must adhere to the department's policies on social media, including the Statement of Ethics, Workplace Harassment/Sexual Harassment and Workplace Violence/Weapon Free Workplace Policies.
- Members should avoid posting complaints or criticism, and instead should use the Open Door Policy or speak directly to coworkers.
- Members must be honest and accurate when posting information online and correct mistakes quickly.
- Members must maintain confidentiality of Spring Fire Department's private or confidential information and should not post internal reports, policies, procedures, or other internal business-related confidential communications.
- Members should not represent themselves as a spokesperson for the department.
- Members should not include a link from their blog, website, or other social networking site to a Spring Fire Department website without identifying themselves as a Spring Fire Department associate.
Social Media Use at Work
- The use of social media while at work is permitted, providing that it does not interfere with job duties and/or assignments.
- Members should not use Spring Fire Departments email addresses to register on social networks, blogs, or other online tools utilized for personal use.
Prohibited Social Media
- The social media service TikTok or any successor application or service developed or provided by ByteDance or an entity owned by ByteDance Limited is prohibited on all department devices.
Other Information
- Members should not speak to the media on behalf of Spring Fire Department without first contacting the Deputy Chief of Strategic Services or designee.
- The appropriate contact office for questions or comments on this guideline is the Company Officer, District Chief, HR Director, Assistant Chief.
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