Podcast
Questions and Answers
What does the Low-Ball tactic primarily rely on?
What does the Low-Ball tactic primarily rely on?
In which type of culture is social validation more impactful?
In which type of culture is social validation more impactful?
Which example best illustrates the Bait-and-Switch technique?
Which example best illustrates the Bait-and-Switch technique?
What psychological principle underlies the desire for individuals to follow others' behaviors?
What psychological principle underlies the desire for individuals to follow others' behaviors?
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What is the primary effect of the foot-in-the-door technique?
What is the primary effect of the foot-in-the-door technique?
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How do individualistic cultures primarily respond to consistency and commitment?
How do individualistic cultures primarily respond to consistency and commitment?
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Which tactic involves compliance based on previously established commitments?
Which tactic involves compliance based on previously established commitments?
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What is a significant feature of authority-based manipulation tactics?
What is a significant feature of authority-based manipulation tactics?
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What is the primary characteristic of conformity?
What is the primary characteristic of conformity?
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Which of the following best describes the central route of persuasion in the Elaboration Likelihood Model?
Which of the following best describes the central route of persuasion in the Elaboration Likelihood Model?
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How does the principle of scarcity influence people's behavior?
How does the principle of scarcity influence people's behavior?
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Which manipulation tactic involves relying on an expert's credibility?
Which manipulation tactic involves relying on an expert's credibility?
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What psychological principle does the concept of reciprocity rely on?
What psychological principle does the concept of reciprocity rely on?
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Which of the following statements best exemplifies the peripheral route of persuasion?
Which of the following statements best exemplifies the peripheral route of persuasion?
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In Asch's Line Study, the primary focus was on which type of social influence?
In Asch's Line Study, the primary focus was on which type of social influence?
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Which method can be attributed to authority as a manipulation tactic?
Which method can be attributed to authority as a manipulation tactic?
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What is the main principle behind the Door-in-the-Face technique?
What is the main principle behind the Door-in-the-Face technique?
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Which statement best describes the Halo Effect?
Which statement best describes the Halo Effect?
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How does similarity influence compliance?
How does similarity influence compliance?
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What does the Chameleon Effect refer to?
What does the Chameleon Effect refer to?
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In the Foot-in-the-Door technique, what initial action is taken?
In the Foot-in-the-Door technique, what initial action is taken?
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What is the Echo Effect in the context of compliance?
What is the Echo Effect in the context of compliance?
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What motivates individuals to maintain consistency and commitment in their actions?
What motivates individuals to maintain consistency and commitment in their actions?
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Which factor is least likely to influence compliance based on attractiveness?
Which factor is least likely to influence compliance based on attractiveness?
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Study Notes
Social Influence
- Definition: The effect that words, actions, or presence of others has on attitudes, thoughts, feelings, and behaviors. This includes changes in thoughts, feelings, or behaviors due to others' influence.
Types of Social Influence
Conformity
- Definition: Changing behavior to match real or imagined influence of others.
- Example: Asch's Line Study.
- Key Point: People conform to fit in or due to perceived social pressure.
Obedience
- Definition: Change in behavior due to direct orders from an authority figure.
- Example: Milgram's Electric Shock Experiment.
- Key Point: Obedience often involves complying with authority, even if it goes against personal beliefs.
Elaboration Likelihood Model (ELM)
- Definition: Explains two routes of persuasion and how we process social influence.
Central Route
- Characteristics: Requires motivation, ability, and time; involves critical thinking and evaluating arguments; leads to long-lasting attitude changes.
- Example: Reading and evaluating an article carefully before forming an opinion.
Peripheral Route
- Characteristics: Relies on heuristics (mental shortcuts); involves low motivation or ability to evaluate information; leads to temporary attitude changes.
- Example: Agreeing with a product recommendation because of an attractive spokesperson.
Manipulation Tactics
- Manipulation tactics often use heuristics to quickly influence people's attitudes or behaviors.
Authority
- People defer to credible experts or authority figures.
- Example: Following a health tip because it's endorsed by a doctor.
- Key Point: People comply more when they perceive someone as an expert.
Scarcity
- The belief that limited availability makes something more valuable.
- Example: "Limited time offer" or "closing down sale."
- Key Point: People are more likely to act to avoid missing out.
Reciprocity
- People feel obligated to return favors, even if unsolicited.
- Example: Regan (1971) study: People bought more raffle tickets after receiving a free Coke.
- Key Point: We reciprocate even when we don't know the person or the favor.
Reciprocity vs Concessions (Door-in-the-Face)
- Definition: Making a large request first (rejected), then a smaller, more reasonable request (accepted).
- Example: Salespeople initially offering a high price before lowering it to encourage a sale.
- Key Study: Cialdini et al. (1975) – People were more likely to agree to a smaller request after being asked for a larger one.
Liking
- People tend to comply more with those they like or find attractive.
- Example: Regan (1971) found people are more likely to comply with requests from people they like.
- Key Points: Familiarity, attractiveness, and similarity increase compliance.
Liking - Physical Attractiveness
- Attractive people are perceived as more trustworthy, expert, and friendly.
- Example: The "Halo Effect" suggests we attribute positive qualities to physically attractive people.
- Key study: Clifford & Walster (1973) – More attractive kids were rated as smarter and more successful.
Liking - Similarity
- We are more likely to be influenced by people who are similar to us.
- Key Studies: Burger et al. (2004) – People were more likely to comply with requests from someone who shared their birthday.
- Key Point: Similarities, like shared interests or background, increase compliance
Chameleon Effect (Mimicry)
- Unconscious mimicry of others' behaviors enhances social bonding.
- Key Study: Chartrand & Bargh (1999) – People unconsciously mimic others to build rapport.
Echo Effect (Verbal Mimicry)
- Copying someone's speech or paraphrasing increases compliance.
- Example: People donate more when their speech is mirrored.
- Key Study: Kulesza et al. (2018) – Mimicry leads to larger donations.
Consistency and Commitment
- People are motivated to remain consistent with their actions and beliefs.
Low-Ball Tactic
- Offer an attractive deal, then add hidden costs after commitment.
- Example: Car dealerships offering a low price, but adding extra costs after you agree to buy.
Bait-and-Switch
- Offer something attractive, then replace it with something less desirable.
- Example: Advertising a product at a low price, but when you go to purchase, the product is out of stock, so you are sold a more expensive one.
Social Validation
- People look to others for cues on how to behave.
- Example: Bystander effect – People are less likely to help if others are not helping.
- Key Study: Guadagno et al. (2013) – People tip more if there is money already in the tip jar.
Cultural Differences - Collectivism vs. Individualism
- Collectivist cultures more influenced by social validation (group behaviors).
- Individualistic cultures more influenced by consistency and commitment (personal beliefs).
- Key Point: Social validation is more effective in collectivist cultures, whereas commitment is stronger in individualistic cultures.
Summary of Key Points
- Conformity: Behavior change due to social pressure.
- Obedience: Behavior change due to authority orders.
- Elaboration Likelihood Model (ELM): Central vs. Peripheral routes to persuasion.
- Manipulation Tactics: Authority, scarcity, reciprocity, liking, commitment, and social validation.
- Social Influence Principles: People often comply due to psychological tendencies (consistency, similarity, and authority).
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Description
Test your understanding of social influence, including conformity, obedience, and the Elaboration Likelihood Model. This quiz covers key concepts and significant experiments that illustrate the effects of social pressure on behavior and attitudes.