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Questions and Answers
What does social influence primarily affect in individuals?
What does social influence primarily affect in individuals?
What is the primary characteristic of conformity?
What is the primary characteristic of conformity?
In the Elaboration Likelihood Model, what is required for the central route of processing?
In the Elaboration Likelihood Model, what is required for the central route of processing?
Which scenario best illustrates the peripheral route of persuasion?
Which scenario best illustrates the peripheral route of persuasion?
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What outcome is likely when using the peripheral route to persuasion?
What outcome is likely when using the peripheral route to persuasion?
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What is the main tactic of manipulation that involves deference to experts and authority figures?
What is the main tactic of manipulation that involves deference to experts and authority figures?
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What effect does scarcity have in terms of perceived value?
What effect does scarcity have in terms of perceived value?
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In the context of reciprocity, how did participants respond after receiving a free Coke, according to Regan's study?
In the context of reciprocity, how did participants respond after receiving a free Coke, according to Regan's study?
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Which cultural context tends to experience higher feelings of indebtedness in response to favors?
Which cultural context tends to experience higher feelings of indebtedness in response to favors?
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What describes the 'door in the face' tactic in sales?
What describes the 'door in the face' tactic in sales?
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What effect does reciprocity via concessions aim to achieve?
What effect does reciprocity via concessions aim to achieve?
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Why do people often comply automatically when they are familiar with a stimulus?
Why do people often comply automatically when they are familiar with a stimulus?
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Which statement accurately describes how authority figures can manipulate individuals?
Which statement accurately describes how authority figures can manipulate individuals?
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What is the primary effect of sharing a birthday on compliance?
What is the primary effect of sharing a birthday on compliance?
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What does the Chameleon Effect refer to in social interactions?
What does the Chameleon Effect refer to in social interactions?
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What is a potential outcome of the Echo Effect?
What is a potential outcome of the Echo Effect?
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Which personality trait is less affected by consistency and commitment?
Which personality trait is less affected by consistency and commitment?
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What is the first step in the Foot-in-the-Door tactic?
What is the first step in the Foot-in-the-Door tactic?
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Why is consistency valued in human interactions?
Why is consistency valued in human interactions?
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What effect do similarities in dress style have on social participation?
What effect do similarities in dress style have on social participation?
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What is the purpose of the low-ball tactic in marketing?
What is the purpose of the low-ball tactic in marketing?
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What is one way consistency in actions impacts individuals?
What is one way consistency in actions impacts individuals?
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What typically follows the bait and switch tactic?
What typically follows the bait and switch tactic?
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How does social validation affect behavior according to the concepts presented?
How does social validation affect behavior according to the concepts presented?
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In what scenario are collectivist personalities more influenced by social validation?
In what scenario are collectivist personalities more influenced by social validation?
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What is a key predictor of compliance according to the content provided?
What is a key predictor of compliance according to the content provided?
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What is the effect of offering a larger favor before a smaller one?
What is the effect of offering a larger favor before a smaller one?
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How can repeated exposure influence our feelings towards someone?
How can repeated exposure influence our feelings towards someone?
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What is one assumption made about physically attractive individuals?
What is one assumption made about physically attractive individuals?
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What is a factor that contributes to liking someone related to cooperation?
What is a factor that contributes to liking someone related to cooperation?
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What is the 'halo effect' in the context of physical attractiveness?
What is the 'halo effect' in the context of physical attractiveness?
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Which heuristic helps people develop a preference for individuals with whom they share similarities?
Which heuristic helps people develop a preference for individuals with whom they share similarities?
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How does physical attractiveness influence perceptions in advertising?
How does physical attractiveness influence perceptions in advertising?
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What is likely to happen when two people are similar in various social variables?
What is likely to happen when two people are similar in various social variables?
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Study Notes
Social Influence
- Social influence is the effect that others have on our thoughts, feelings, and behaviors.
- Conformity is the change in behavior due to the influence of others.
- Obedience is the change in behavior due to direct orders from an authority figure.
Elaboration Likelihood Model
- The Elaboration Likelihood Model explains how we process social influence using two routes: central and peripheral.
- The central route requires careful consideration, motivation, and the ability to evaluate information.
- This leads to lasting attitude changes and more predictable behavior.
- The peripheral route relies on heuristics (mental shortcuts) and automatic responses.
- It leads to less durable attitude changes.
Langer et al. (1978) - showed that people respond automatically to the word "because" regardless of the excuse given.
Tactics of Manipulation
- All manipulation tactics rely on heuristics.
- They influence attitudes by manipulating the mental shortcuts people use.
Authority
- We defer to experts and authority figures to help us make decisions.
- This is especially true when situations are ambiguous or we lack information.
- People don't need to be real authorities to be seen as experts.
Scarcity
- Rare items are perceived as more valuable.
- Limited availability increases desirability, driving demand.
- Phrases like "closing down sales" exploit scarcity, creating a sense of urgency.
Reciprocity
- We feel compelled to repay others for gifts or favors.
- Regan (1971) - found people bought more raffle tickets when they received a free Coke.
- We repay favors, even to strangers, and often with a higher value than the original favor.
Collectivism vs Individualism
- Hitokoto (2016) - found that collectivist cultures have stronger feelings of indebtedness than individualistic cultures.
Reciprocity vs Concessions
- The door-in-the-face tactic involves a large request followed by a rejection.
- This then leads to a small request, which you are more likely to accept.
- Cialdini et al. (1975) - showed this tactic was used in a study asking people to chaperone juvenile delinquents at a zoo.
- The concession technique involves offering you a smaller favor instead of the larger one you initially requested.
- This makes you more likely to agree to the smaller favor.
- Miller et al. (1976) - found that people are more likely to comply with the smaller request after being offered a larger one.
Liking
- People are more likely to comply with those they like.
- Regan (1971)- showed that liking someone leads to higher compliance rates.
Four Liking Heuristics
- Contact and Cooperation - We like people we interact with more.
- Conditioning and Association - We associate positive things with the people or objects we like.
- Physical Attractiveness - We tend to view attractive people more favorably.
- Similarity - We are drawn to people who share our characteristics.
Halo Effect
- We assume that physically attractive people have other desirable qualities.
- This leads to biases in our views of their intelligence, kindness, and social skills.
- Clifford & Walster (1973) - found more attractive children were rated as brighter and more successful in school.
Conditioning and Association
- Attractiveness can be associated with expertise and trustworthiness.
- Praxmarer (2011) - discovered this correlation, finding that more attractive people in ads are believed more often.
Similarity
- Heider (1958) - proposed that similar people tend to be attracted to one another.
- Shared characteristics create a bond, making us more inclined to like someone.
- Burger et al. (2004) - found that people with the same birthday were more likely to comply with a request.
- Jiang et al. (2010) - confirmed that similarities improve positive attitudes.
Chameleon Effect
- We unconsciously mimic others' body language, expressions, and speech patterns.
- This helps build rapport and smooth social interactions.
- Chartrand & Bargh (1999) - demonstrated that we mimic others without realizing it.
Echo Effect
- Copying someone's speech patterns or paraphrasing their words can increase liking and compliance.
- Van Barren et al. (2003) - found that echoing someone's speech can lead to larger donations.
Consistency and Commitment
- People strive to be consistent in their actions, statements, and beliefs.
- We value consistency and try to avoid appearing inconsistent.
Foot-in-the-door Tactic
- A small request is made, followed by a larger request.
- This is a powerful way to exploit our desire for consistency.
- Freedman & Fraser (1966) - found that agreeing to a smaller request makes you more likely to agree to a larger one.
Low-Ball Tactic
- A product is initially advertised at a low price.
- However, hidden extras, not mentioned initially, increase the price.
Bait-and-Switch Tactic
- A product is offered at a good price, but then becomes unavailable.
- The consumer is then pressured to buy a more expensive or inferior substitute.
Social Validation
- We look to others for cues about how to think, feel, and behave.
- We are more likely to engage in behaviors if we see others doing them.
- This is responsible for the bystander effect.
- Guadagno et al. (2013) - showed social validation can increase tipping amounts.
Social Validation and Liking
- Social validation effects are stronger when the person performing the behavior is similar to us.
Cultural Differences
- Collectivist cultures emphasize group harmony and conformity.
- Individualistic cultures value independence and self-reliance.
Collectivism vs Individualism and Influence
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Collectivists are more likely to comply with social validation.
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Individualists are more likely to comply based on their own past commitment or consistency.
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Regardless of culture, personal personality style is a bigger predictor of compliance than culture alone.
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Description
This quiz explores the concepts of social influence, including conformity and obedience, as well as the Elaboration Likelihood Model. Understand how these theories explain behavior changes and the tactics used for manipulation. Dive into the psychological mechanisms behind influence and attitude change.