Negotiation Strategies
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Questions and Answers

Was ist ein Maximalziel?

  • Ein Ziel, das man in einer Verhandlung erreichen möchte, z.B) einen 12% Rabatt. (correct)
  • Ein Ziel, das man in einer Verhandlung erreichen möchte, z.B) eine kürzere Lieferzeit.
  • Ein Ziel, das man in einer Verhandlung erreichen möchte, z.B) eine höhere Qualität.
  • Ein Ziel, das man in einer Verhandlung erreichen möchte, z.B) einen höheren Preis.
  • Welche Alternativen sollte man in einer Verhandlung in Betracht ziehen?

  • Preis, Lieferzeit, Qualität und Service (correct)
  • Preis und Qualität.
  • Lieferzeit und Service
  • Preis und Lieferzeit.
  • Was sollte man niemals tun?

  • Bluffen mit Ausstiegsbedingungen.
  • Realistisch sein.
  • Fantasien anwenden. (correct)
  • Sein Ziel zu hoch ansetzen.
  • Study Notes

    • Maximalziel is what you want to achieve in a negotiation, such as getting a 12% discount.

    • If you don't achieve your maximal goal, what orientates you? Consider what you ideally want. However, be realistic. Fantasies won't help you.

    • Alternatives are what you make moveable. What can you give up? Where can you see other solutions?

    • In most negotiations, only price is discussed. However, there are so many other important factors: delivery times, quality, service, etc. Consider alternatives outside of the negotiation as well.

    • Your minimal goal should be the line you don't want to cross. If your goal is too small, you'll have no reason to stay in the negotiation.

    • Never bluff with exit criteria! This technique has a strong power, but only if your negotiation partners know you're serious.

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    Description

    Explore the key elements of negotiation strategies, including maximal goals, alternatives, and minimal goals. Learn how to navigate through negotiations and avoid bluffing with exit criteria.

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