SKEMA Business School - Leadership Session 3
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Questions and Answers

Which of the following best describes the approach of individualistic societies?

  • They emphasize group harmony and collaboration.
  • They focus on strict social norms and stability.
  • They prioritize personal goals and individual rights. (correct)
  • They value thrift and long-term planning.
  • Which country is known for having a high masculinity score?

  • China
  • Japan (correct)
  • Greece
  • Sweden
  • What feature characterizes high uncertainty avoidance cultures?

  • They prefer strict codes of behavior. (correct)
  • They encourage personal freedom and expression.
  • They are open to innovation and change.
  • They have flexible social structures.
  • Which dimension reflects a culture's focus on long-term rewards and perseverance?

    <p>Long-Term vs. Short-Term Orientation (A)</p> Signup and view all the answers

    How do indulgent societies typically behave compared to restrained societies?

    <p>Indulgent societies allow free gratification of human desires. (D)</p> Signup and view all the answers

    What does the uncertainty avoidance dimension refer to?

    <p>The comfort level individuals have with the unknown (D)</p> Signup and view all the answers

    In high Masculine countries, societal expectations dictate that men should be seen as:

    <p>Assertive and tough (D)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of effective global leaders?

    <p>Strict adherence to tradition (D)</p> Signup and view all the answers

    What is true about power distance in low power distance cultures?

    <p>Power is distributed more equally among members (A)</p> Signup and view all the answers

    Which of the following best describes collectivist cultures?

    <p>Prioritize community responsibilities over individual goals (A)</p> Signup and view all the answers

    Which country is likely to have a high power distance culture?

    <p>France (A)</p> Signup and view all the answers

    Which term reflects the competitive and tough nature of high Masculine societies?

    <p>Material-focused (C)</p> Signup and view all the answers

    What is the key focus of individualism in cultures?

    <p>Personal goals and autonomy (D)</p> Signup and view all the answers

    What is the most critical quality for a global leader, according to 'Good to Great'?

    <p>Humility (D)</p> Signup and view all the answers

    How do cultures primarily define their uniqueness?

    <p>By a set of shared VABEs (A)</p> Signup and view all the answers

    Which index measures the tolerance of unpredictability in a culture?

    <p>Uncertainty Avoidance Index (D)</p> Signup and view all the answers

    In high power distance cultures, how do individuals typically perceive authority?

    <p>They accept unequal power distribution (C)</p> Signup and view all the answers

    What characterizes masculinity in cultural dimensions?

    <p>Clear distinction of social gender roles (B)</p> Signup and view all the answers

    Which VABE is considered the most destructive in a global leadership context?

    <p>The belief of superiority of one's own perspective (C)</p> Signup and view all the answers

    Which of the following best defines 'uncertainty avoidance' in cultures?

    <p>Preference for security and stability (A)</p> Signup and view all the answers

    What enables global business leaders to work effectively across various geographic identities?

    <p>Humility and respect for others' identities (A)</p> Signup and view all the answers

    Which statement accurately reflects the concept of individualism in cultures?

    <p>Individualistic cultures encourage personal independence and self-reliance. (A)</p> Signup and view all the answers

    What is an example of a country with high power distance?

    <p>Malaysia (C)</p> Signup and view all the answers

    Which of the following best describes masculinity in societal roles?

    <p>Assertiveness and material success are valued. (D)</p> Signup and view all the answers

    In terms of uncertainty avoidance, which country is noted for having the highest level in Europe?

    <p>France (A)</p> Signup and view all the answers

    What characteristic is typical of collectivist cultures?

    <p>Focus on relationships and group cohesion. (A)</p> Signup and view all the answers

    Which of the following is true about short-term vs. long-term orientation?

    <p>Long-term orientations often involve investment for future benefits. (C)</p> Signup and view all the answers

    What is an implication of high uncertainty avoidance in a culture?

    <p>Strong regulations and rules to minimize ambiguity. (D)</p> Signup and view all the answers

    How do French people typically behave in team environments, based on cultural definitions?

    <p>They often prefer individual efforts over group work. (D)</p> Signup and view all the answers

    What was a significant challenge faced by the GM Fremont Plant in 1982?

    <p>Excessive unresolved grievances (D)</p> Signup and view all the answers

    How did the productivity of the NUMMI plant compare to the GM Fremont Plant?

    <p>NUMMI had double the productivity of the GM average (B)</p> Signup and view all the answers

    What was the absenteeism rate at the NUMMI plant in 1986?

    <p>2% (D)</p> Signup and view all the answers

    What was one of the key needs that the new management at NUMMI addressed?

    <p>Need for understanding and valuation of employees (A)</p> Signup and view all the answers

    Which product was specifically associated with the GM Fremont Plant before NUMMI took over?

    <p>Chevrolet Nova (C)</p> Signup and view all the answers

    What is the main assumption of the Great Man Theory regarding leadership?

    <p>Great leaders are born with innate qualities. (D)</p> Signup and view all the answers

    How do trait theories define the abilities of leaders compared to Great Man theories?

    <p>Trait theories identify specific traits associated with successful leaders. (B)</p> Signup and view all the answers

    What criticism is commonly associated with both Great Man and trait theories of leadership?

    <p>They oversimplify the complexity of leadership. (B), They do not account for situational influences on leadership. (C)</p> Signup and view all the answers

    What is the main criterion for determining the winning store in the competition?

    <p>Highest sales progression compared to the previous year (D)</p> Signup and view all the answers

    In which leadership paradigm is power predominantly distributed by gender and lineage?

    <p>Aristocracy (C)</p> Signup and view all the answers

    What incentive is provided to the winning store of the sales competition?

    <p>Free dinner at a fancy restaurant (A)</p> Signup and view all the answers

    What key assumption does bureaucracy make regarding leadership?

    <p>Authority is derived from official positions. (D)</p> Signup and view all the answers

    How will the results of the sales competition be communicated to the managers?

    <p>Via daily progress reports sent to managers (C)</p> Signup and view all the answers

    Which leadership theory suggests that specific traits like extroversion and self-confidence are linked to leadership effectiveness?

    <p>Trait Theory (B)</p> Signup and view all the answers

    What unique feature distinguishes the side competition from the main sales competition?

    <p>Publication of interesting employee photos (D)</p> Signup and view all the answers

    What is the primary goal of the manager concerning the competition?

    <p>To show capability in motivating employees and increasing profits (D)</p> Signup and view all the answers

    Which statement is true regarding the paradigm shifts in management throughout history?

    <p>Infocracy redistributes power to key contributors. (A)</p> Signup and view all the answers

    What is a major limitation of the Trait Theory in explaining leadership?

    <p>It does not account for individuals who have traits but lack leadership roles. (B)</p> Signup and view all the answers

    What is the manager’s experience level in managing the women's and men’s departments?

    <p>About six months (C)</p> Signup and view all the answers

    What is the size of the employee room where the competition meeting will be held?

    <p>15 m2 (D)</p> Signup and view all the answers

    What demographic profile do the manager's employees fall under?

    <p>Women aged 20-30 (B)</p> Signup and view all the answers

    What is a key focus of management theories in leadership?

    <p>Supervision and performance through rewards (A)</p> Signup and view all the answers

    What characteristic is NOT typically associated with transformational leaders?

    <p>Establishing a rewarding system (B)</p> Signup and view all the answers

    Which component is part of the Diamond Model of Leadership?

    <p>Environmental Influencers (D)</p> Signup and view all the answers

    How do managerial theories primarily motivate employees?

    <p>Rewarding successful performance (B)</p> Signup and view all the answers

    Which factor is emphasized in relationship theories of leadership?

    <p>Developing a follower’s potential (B)</p> Signup and view all the answers

    In the Diamond Model, what does the term 'results' encompass?

    <p>Customer satisfaction and profitability (C)</p> Signup and view all the answers

    What is the primary goal of supervisors following managerial theories?

    <p>To regulate performance outcomes (C)</p> Signup and view all the answers

    What aspect is not usually prioritized in transformational leadership?

    <p>Direct instruction of tasks (B)</p> Signup and view all the answers

    Which statement best represents the focus of contingency theories of leadership?

    <p>The suitability of a leadership style depends on the environment and context. (B)</p> Signup and view all the answers

    What do situational theories suggest regarding decision-making styles?

    <p>The course of action should consider the leader's knowledge and group expertise. (B)</p> Signup and view all the answers

    Behavioral theories challenge which common belief about leaders?

    <p>Innate qualities are the primary determinants of leadership. (D)</p> Signup and view all the answers

    Participative leadership theories emphasize which of the following principles?

    <p>Leaders remain in control while valuing group contributions in decision-making. (D)</p> Signup and view all the answers

    How do contingency theories and situational theories differ in their approach to leadership?

    <p>Contingency theories focus on environmental variables while situational theories focus on group dynamics. (D)</p> Signup and view all the answers

    What is a primary critique of behavioral theories of leadership?

    <p>They underestimate the impact of situational context on leader behavior. (C)</p> Signup and view all the answers

    In what scenario might an authoritarian leadership style be most effective according to situational theories?

    <p>In a crisis requiring fast and decisive action. (B)</p> Signup and view all the answers

    Which of the following statements aligns with the main idea of participative leadership?

    <p>Leaders should incorporate followers' ideas to foster commitment. (B)</p> Signup and view all the answers

    Flashcards

    Culture

    A group's shared values, assumptions, beliefs, and expectations.

    Global Business Leader

    A leader who can effectively navigate diverse cultures and environments.

    Hofstede's Cultural Dimensions

    A framework to understand cultural differences.

    Power Distance

    The acceptance of unequal power distribution in a society.

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    Masculinity Index

    Cultural emphasis on traditionally masculine or feminine traits.

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    Uncertainty Avoidance

    The degree to which a culture tolerates ambiguity and risk.

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    Humility

    The quality of being modest and respectful of others.

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    VABES

    Values, Assumptions, Beliefs, and Expectations.

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    Masculinity

    The degree to which a culture values assertiveness, competitiveness, and material success.

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    Femininity

    The degree to which a culture values cooperation, modesty, and quality of life.

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    High Power Distance

    Society accepts an unequal distribution of power and authority.

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    Low Power Distance

    Society strives for equality in power distribution and authority.

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    Individualism

    Prioritizing personal goals, autonomy, and self-reliance.

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    Collectivism

    Prioritizing group harmony, family ties, and community responsibilities.

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    Effective Global Leader Traits

    Characteristics like overseas experience, self-awareness,cultural adaptability, and humility are essential for effective leadership in a global context.

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    Individualism vs. Collectivism

    A cultural dimension that measures the preference for individual goals vs. group harmony and loyalty.

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    Masculinity vs. Femininity

    This dimension assesses the distribution of gender roles in a society, valuing achievement and competition (masculine) vs. relationships and quality of life (feminine).

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    Long-Term vs. Short-Term Orientation

    This dimension focuses on a culture's time horizon. Long-term oriented cultures, like China, value delayed gratification and perseverance, while short-term oriented cultures prioritize immediate outcomes.

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    Indulgence vs. Restraint

    This dimension measures how a society allows the gratification of human desires. Indulgent societies, like Sweden, value enjoyment and leisure, while restrained societies have stricter social norms.

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    Collectivist Culture

    A culture where people define themselves in relation to their social group.

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    Individualistic Culture

    A culture that emphasizes individual achievement and independence.

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    Masculinity vs. Femininity (Culture)

    Masculine cultures value assertiveness and material success, while feminine cultures prioritize cooperation and quality of life.

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    GM's Sunbelt Strategy

    General Motors' plan in the 1950s to build factories in Southern and Western US states with less union presence, aiming to reduce labor costs and union influence.

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    Impact of GM's Strategy

    The Sunbelt strategy led to high conflict and hostility in the new GM plants due to a clash between the company's aim to reduce union influence and the unions' resistance.

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    NUMMI: Joint Venture

    A partnership between General Motors and Toyota to create a new car manufacturing plant in Fremont, California, designed to learn from Toyota's successful production methods.

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    NUMMI's Transformation

    NUMMI Plant achieved a dramatic improvement in productivity, quality, and employee morale compared to the original GM Fremont plant, demonstrating the effectiveness of Toyota's management principles.

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    What Needs Did New NUMMI Management Meet?

    The new leadership at NUMMI addressed the fundamental needs of employees for understanding and feeling valued, leading to improved morale and a significantly better work environment.

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    Infocracy

    A society where information and knowledge are the primary sources of power, replacing traditional hierarchies.

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    KPC

    Key Process Contributors are individuals who make significant contributions to the success of an organization.

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    Great Man Theory

    The idea that leadership qualities are innate and some people are simply born to be leaders.

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    Trait Theory

    This theory suggests that individuals inherit certain personality traits that make them more suited to leadership.

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    Contingency Theory

    Leadership effectiveness depends on the situation and context, meaning there's no one-size-fits-all approach.

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    Situational Leadership

    The ability to adjust leadership style based on the readiness and maturity level of the team members.

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    Behavioral Theory

    This theory emphasizes that leadership is learned and focuses on observable behaviors and actions of leaders.

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    Participative Leadership

    A style where leaders involve team members in decision-making and problem-solving.

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    Sales Competition

    A contest among all Italian KIABI Women’s Departments to achieve the highest sales increase from October 1st to December 31st, compared to the previous year.

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    Competition Reward

    The winning department wins a free dinner together at a fancy restaurant.

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    Photo Challenge

    A side competition where departments take interesting photos of employees in the store, with the winning photos published online and announced.

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    Motivation

    The manager wants to win the competition to show they can inspire employees and boost profits.

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    Employee Meeting

    The manager plans to discuss the competition with employees in a meeting tomorrow.

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    Employee Characteristics

    The manager has 5 employees, all young ladies between 20 and 30 years old.

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    Winning Strategy

    The manager needs to figure out a plan to inspire employees and increase sales to win the competition.

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    Sales Progress

    Daily sales figures are reported to the store manager during the competition.

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    Transactional Leadership

    Leadership style focused on supervision, organization, and group performance. It uses rewards for success and punishments for failure.

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    Transformational Leadership

    Leadership style emphasizing connection between leaders and followers. Inspires and motivates by focusing on group goals and potential.

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    Diamond Model: Leader

    The center of the Diamond Model, representing the leader who influences others and guides the team.

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    Diamond Model: Strategic Thinking

    One of the factors influencing the leader and contributing to successful outcomes.

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    Diamond Model: Commitment

    The willingness to dedicate effort and energy to the goals of the team or organization.

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    Diamond Model: Results

    The desired outcomes of the team's efforts - profits, customer satisfaction, market share, etc.

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    Diamond Model: Organization

    The framework, structure, and culture within which the team operates.

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    KIABI Vicenza Case

    A real-world example of leadership used to analyze how managers can apply various theories.

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    Behavioral Leadership

    Leadership is learned through actions and behaviors, not just inherent qualities.

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    What makes one leadership style better than another?

    The effectiveness of a leadership style depends on the specific situation and the needs of the group.

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    Leadership styles are flexible

    Leaders can and should adapt their approach based on the environment and the people they work with.

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    Effective leaders are...

    Effective leaders assess the needs of their followers, analyze the situation, and adapt their behaviors accordingly.

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    No one leadership style is perfect

    Each style has its own strengths and weaknesses, and the best approach depends on the situation.

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    Study Notes

    SKEMA Business School - Leadership Session 3

    • The session focuses on global business leaders, specifically a case study of an American in Paris.
    • Key topics include: cultures, VABES (Values, Assumptions, Beliefs, and Expectations), characteristics of effective global leaders, overseas experience, deep self-awareness, humility, group case analysis, and environmental factors.

    Global Business Leader Case Study

    • The case study involves an American business manager in Paris.
    • The session explores the cultural differences and VABES relevant to international business.

    Environmental Factors/Issues

    • A diagram illustrates the interconnectedness of self, others/people, task, and organization as key environmental factors.
    • This highlights the importance of understanding environmental factors when leading globally.

    Defining Culture

    • Culture is multifaceted. It is complex and defined by several geospatial identity levels. This includes human, global region, nation, national regions, cities, neighborhoods, families, and individuals.
    • Culture consists of significant characteristics shared within a group of people including Values, Assumptions, Beliefs, and Expectations (VABES).
    • Explaining a culture is like trying to explain a song without singing it.

    Key Element of Global Leadership

    • Humility is deemed the most important element in effective global leadership.
    • Global business leaders need to navigate diverse geographic identities and understand various cultural affiliations.
    • The "I'm Right and You are Wrong" VABE is a destructive factor to avoid, demanding humility in global leadership.

    Hofstede's Cultural Dimensions

    • The session introduces the Hofstede's Cultural Dimensions.
    • These include power distance, individualism vs. collectivism, masculinity vs. femininity, uncertainty avoidance, long-term vs short-term orientation, and indulgence vs restraint

    Power Distance and Masculinity Index

    • Power distance refers to how power is distributed in a society.
    • High power distance = unequal power distribution accepted
    • Low power distance = people strive to equalize power
    • Masculinity signifies a society with clearly distinct gender roles; men are assertive and focused on material success while women are modest.
    • Feminine societies prioritize consensus and quality of life.

    Uncertainty Avoidance Index

    • Uncertainty avoidance measures a society's tolerance for unpredictability and the unknown.
    • In cross-cultural settings, uncertainty tolerance is a crucial factor in understanding how different cultures function.

    France and Great Britain: Risk Avoidance

    • France exhibits low risk tolerance, while Great Britain displays high risk tolerance.
    • This reflects the impact of cultural values on risk-taking behaviour in business settings.

    Characteristics of Effective Global Leaders

    • Effective global leaders possess characteristics like overseas experience, deep self-awareness, cultural adaptability, humility, lifelong learning, honesty, globally strategic thinking, strong communication (well-spoken), negotiation skills, a human approach, and a visible presence.

    Case: An American in Paris

    • Students will work in groups to analyze a case study of an American manager working in Paris.
    • Students will analyze cultural differences, determine reasons for manager's failures, and propose solutions for improved effectiveness.

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    Leadership: Session 2 PDF

    Description

    This quiz covers the third session of SKEMA Business School's leadership course, focusing on an American business manager in Paris. Key topics include cultural differences, VABES, and characteristics of effective global leaders. Learn about the interconnected environmental factors that influence leadership in a global context.

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