4 Questions
Kindly do not upload any wrong template on SI tracker which differs from the status of the case, this may lead to ______
escalation
Uploading a wrong template on SI tracker can result in escalation.
True
Do templates need to match the status of the case on the SI tracker?
True
Is it advisable to upload a wrong template on SI tracker?
False
Test your knowledge on ensuring the accuracy of SI tracker templates to avoid escalation. Avoiding uploading incorrect templates is crucial for maintaining the correct status of cases.
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