ServiceNow Administration Quiz

Questions and Answers

Which type of application can create Business Rules for a table?

All applications

Out of scope applications (correct)

In scope applications

Scoped applications

When working in the Form Designer, configuring the label of a field in a child table changes the label on which table?

Base table

Child table (correct)

All tables

Parent table

In which order do a UI Policy's Scripts and Actions execute?

Actions execute before Scripts

Execution order is determined at runtime

Scripts execute before Actions (correct)

Scripts and Actions execute at the same time

What is the type of JavaScript function in the Business Rule script template?

Self-invoking Signup and view all the answers

Which method call returns true only if the currently logged in user has the catalog_admin role?

g_user.hasRoleExactly('catalog_admin') Signup and view all the answers

Which role grants access to source control repository operations?

source_control Signup and view all the answers

When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event?

${event.} Signup and view all the answers

What is the step that does not belong in the basic strategy when creating a Utils Script Include?

Identify the table Signup and view all the answers

In an Email Notification, what is the effect of a Weight value of zero?

No email is sent Signup and view all the answers

Which object does a Display Business Rule have access to?

g_scratchpad Signup and view all the answers

What is available to Global applications in ServiceNow?

Automated Test Framework Signup and view all the answers

What is a type of UI Action?

Form button Signup and view all the answers

What is supported by Flow Designer in ServiceNow?

Run a flow from a MetricBase Trigger Signup and view all the answers

What is true about reports in ServiceNow?

Reports can be graphical representations of data Signup and view all the answers

What type of Link is required for a Module in ServiceNow?

Assessment, List of Records, Separator, Timeline Page Signup and view all the answers

What is the effect of selecting the `Allow configuration` Application Access option for a table?

Only the in scope application's scripts can create Business Rules for the table Signup and view all the answers

What is the purpose of extending an application in the navigator?

To add functionality to the application's menus Signup and view all the answers

How many application menus can an application have?

As many as the application design requires Signup and view all the answers

What is the purpose of a stash in source control operations?

To store local changes on an instance for later application Signup and view all the answers

What syntax is used in a Record Producer script to access values from Record Producer form fields?

producer.field_name Signup and view all the answers

Which method prints a message on a blue background to the top of the current form by default?

g_form.addInfoMessage() Signup and view all the answers

What is a scoped application containing Flow Designer content dedicated to a particular application called?

Spoke Signup and view all the answers

What is the purpose of a module in an application?

A way of helping users quickly access information and services by filtering the items in the Application Navigator Signup and view all the answers

Which source control operation is available from both Studio and the Git Repository?

Stash Local Changes Signup and view all the answers

Study Notes

User Roles and Access

Any user with the application's user role can modify the application's scripts.
Out of scope applications can create Business Rules for the table.
Out of scope applications can add new tables to the scoped application.

Form Designer and Tables

Configuring the label of a field in a child table changes the label on the child table.

UI Policy

A UI Policy's Actions execute before the UI Policy's Scripts.

Business Rule Script

The provided Business Rule script template is an example of an Anonymous JavaScript function.

User Roles and Methods

g_user.hasRoleExactly('catalog_admin') returns true only if the currently logged in user has the catalog_admin role and in no other case.

Utils Script Include

When creating a Utils Script Include, the steps are: Script the function(s), Create a class, and Create a prototype object from the new class.
Identifying the table is not a step in creating a Utils Script Include.

Source Control

The roles that grant access to source control repository operations are source_control and admin.
These operations include importing applications from source control, or linking an application to source control.

Email Notification

When configuring the content of an Email Notification, the syntax to reference the properties of an event triggering the Notification is ${current.}.
In an Email Notification, the Weight field determines which Notifications are sent to the same record and recipients.
A Weight value of zero means that no email should be sent.

Display Business Rule

A Display Business Rule does not have access to the previous object.

Global Applications

Features available to Global applications include Automated Test Framework and Flow Designer.
These features are not available to non-Global applications.

UI Action

Form choice is not a UI Action type.

Flow Designer

Features available in Flow Designer include calling a subflow from a flow and running a flow from a MetricBase Trigger.
Flow Designer does not support testing a flow with rollback.

Reports

Reports in ServiceNow can be a graphical representation of data, run on demand by authorized users, and scheduled to be run and distributed by email.
Any user can see any report shared with them.

Modules

Modules must have a Link type, which can be Assessment, List of Records, Separator, or Timeline Page.
Modules help users quickly access information and services by filtering the items in the Application Navigator.

Application Access

A table with the Allow configuration Application Access option selected allows the right-click to edit the context menus on applications in the navigator.

Application Menus

An application can have as many menus as the application design requires.

Source Control Operations

The source control operation used to store local changes on an instance for later application is called a Stash.

Record Producer

In a Record Producer script, the syntax to access values from Record Producer form fields is producer.variable_name.

Form Messages

The method g_form.addInfoMessage() prints a message on a blue background to the top of the current form by default.

###Scoped Application

A scoped application containing Flow Designer content dedicated to a particular application is called a Spoke.

Module

A Module is a way of helping users quickly access information and services by filtering the items in the Application Navigator.

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Description

Test your knowledge of ServiceNow administration concepts, including application scripting, table modification, and form designing.