ServiceNow Administration Quiz
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Questions and Answers

Which type of application can create Business Rules for a table?

  • All applications
  • Out of scope applications (correct)
  • In scope applications
  • Scoped applications
  • When working in the Form Designer, configuring the label of a field in a child table changes the label on which table?

  • Base table
  • Child table (correct)
  • All tables
  • Parent table
  • In which order do a UI Policy's Scripts and Actions execute?

  • Actions execute before Scripts
  • Execution order is determined at runtime
  • Scripts execute before Actions (correct)
  • Scripts and Actions execute at the same time
  • What is the type of JavaScript function in the Business Rule script template?

    <p>Self-invoking</p> Signup and view all the answers

    Which method call returns true only if the currently logged in user has the catalog_admin role?

    <p>g_user.hasRoleExactly('catalog_admin')</p> Signup and view all the answers

    Which role grants access to source control repository operations?

    <p>source_control</p> Signup and view all the answers

    When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event?

    <p>${event.}</p> Signup and view all the answers

    What is the step that does not belong in the basic strategy when creating a Utils Script Include?

    <p>Identify the table</p> Signup and view all the answers

    In an Email Notification, what is the effect of a Weight value of zero?

    <p>No email is sent</p> Signup and view all the answers

    Which object does a Display Business Rule have access to?

    <p>g_scratchpad</p> Signup and view all the answers

    What is available to Global applications in ServiceNow?

    <p>Automated Test Framework</p> Signup and view all the answers

    What is a type of UI Action?

    <p>Form button</p> Signup and view all the answers

    What is supported by Flow Designer in ServiceNow?

    <p>Run a flow from a MetricBase Trigger</p> Signup and view all the answers

    What is true about reports in ServiceNow?

    <p>Reports can be graphical representations of data</p> Signup and view all the answers

    What type of Link is required for a Module in ServiceNow?

    <p>Assessment, List of Records, Separator, Timeline Page</p> Signup and view all the answers

    What is the effect of selecting the Allow configuration Application Access option for a table?

    <p>Only the in scope application's scripts can create Business Rules for the table</p> Signup and view all the answers

    What is the purpose of extending an application in the navigator?

    <p>To add functionality to the application's menus</p> Signup and view all the answers

    How many application menus can an application have?

    <p>As many as the application design requires</p> Signup and view all the answers

    What is the purpose of a stash in source control operations?

    <p>To store local changes on an instance for later application</p> Signup and view all the answers

    What syntax is used in a Record Producer script to access values from Record Producer form fields?

    <p>producer.field_name</p> Signup and view all the answers

    Which method prints a message on a blue background to the top of the current form by default?

    <p>g_form.addInfoMessage()</p> Signup and view all the answers

    What is a scoped application containing Flow Designer content dedicated to a particular application called?

    <p>Spoke</p> Signup and view all the answers

    What is the purpose of a module in an application?

    <p>A way of helping users quickly access information and services by filtering the items in the Application Navigator</p> Signup and view all the answers

    Which source control operation is available from both Studio and the Git Repository?

    <p>Stash Local Changes</p> Signup and view all the answers

    Study Notes

    User Roles and Access

    • Any user with the application's user role can modify the application's scripts.
    • Out of scope applications can create Business Rules for the table.
    • Out of scope applications can add new tables to the scoped application.

    Form Designer and Tables

    • Configuring the label of a field in a child table changes the label on the child table.

    UI Policy

    • A UI Policy's Actions execute before the UI Policy's Scripts.

    Business Rule Script

    • The provided Business Rule script template is an example of an Anonymous JavaScript function.

    User Roles and Methods

    • g_user.hasRoleExactly('catalog_admin') returns true only if the currently logged in user has the catalog_admin role and in no other case.

    Utils Script Include

    • When creating a Utils Script Include, the steps are: Script the function(s), Create a class, and Create a prototype object from the new class.
    • Identifying the table is not a step in creating a Utils Script Include.

    Source Control

    • The roles that grant access to source control repository operations are source_control and admin.
    • These operations include importing applications from source control, or linking an application to source control.

    Email Notification

    • When configuring the content of an Email Notification, the syntax to reference the properties of an event triggering the Notification is ${current.}.
    • In an Email Notification, the Weight field determines which Notifications are sent to the same record and recipients.
    • A Weight value of zero means that no email should be sent.

    Display Business Rule

    • A Display Business Rule does not have access to the previous object.

    Global Applications

    • Features available to Global applications include Automated Test Framework and Flow Designer.
    • These features are not available to non-Global applications.

    UI Action

    • Form choice is not a UI Action type.

    Flow Designer

    • Features available in Flow Designer include calling a subflow from a flow and running a flow from a MetricBase Trigger.
    • Flow Designer does not support testing a flow with rollback.

    Reports

    • Reports in ServiceNow can be a graphical representation of data, run on demand by authorized users, and scheduled to be run and distributed by email.
    • Any user can see any report shared with them.

    Modules

    • Modules must have a Link type, which can be Assessment, List of Records, Separator, or Timeline Page.
    • Modules help users quickly access information and services by filtering the items in the Application Navigator.

    Application Access

    • A table with the Allow configuration Application Access option selected allows the right-click to edit the context menus on applications in the navigator.

    Application Menus

    • An application can have as many menus as the application design requires.

    Source Control Operations

    • The source control operation used to store local changes on an instance for later application is called a Stash.

    Record Producer

    • In a Record Producer script, the syntax to access values from Record Producer form fields is producer.variable_name.

    Form Messages

    • The method g_form.addInfoMessage() prints a message on a blue background to the top of the current form by default.

    ###Scoped Application

    • A scoped application containing Flow Designer content dedicated to a particular application is called a Spoke.

    Module

    • A Module is a way of helping users quickly access information and services by filtering the items in the Application Navigator.

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    Description

    Test your knowledge of ServiceNow administration concepts, including application scripting, table modification, and form designing.

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