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Service Standards Evaluation and Drug Therapy Monitoring Quiz

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Service Standards Evaluation and Drug Therapy Monitoring Quiz

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Questions and Answers

What is the difference between listening and hearing, according to the text?

Listening involves understanding, while hearing involves simply perceiving sounds (correct)

Listening is passive, while hearing is active

Listening is a passive process, while hearing is an active process

Listening requires concentration, while hearing does not

Which domain focuses on leveraging the appointment-based model in practice transformation?

Domain 1 (correct)

Domain 2

Domain 6

Domain 4

What is the key recommendation regarding communication in a healthcare setting from the text?

Use complex medical terminology to demonstrate expertise

Keep tone positive and avoid eating during communication (correct)

Always interrupt patients to speed up the conversation

Chew gum to maintain focus and energy

Why should drug therapy monitoring be done routinely according to the text?

To identify and resolve therapy problems consistently Signup and view all the answers

What is the purpose of establishing working relationships with other care team members according to the text?

To optimize patient care outcomes through collaboration Signup and view all the answers

What does risk stratification of patients help determine?

The intensity of patient care encounters needed Signup and view all the answers

What is the main focus of Domain 3 in practice strategy development?

Creating new roles for non-pharmacist support staff Signup and view all the answers

What is emphasized as a key aspect of non-verbal communication in the text?

'Smiling before greeting' as part of positive communication Signup and view all the answers

What should pharmacists focus on during medication optimization services according to the text?

Impacting patient health outcomes and total cost of care Signup and view all the answers

What is the significance of creating new business models in community-based practice transformation as mentioned in the text?

Generating additional revenues during appointments Signup and view all the answers