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Service Standards Evaluation and Drug Therapy Monitoring Quiz
10 Questions
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Service Standards Evaluation and Drug Therapy Monitoring Quiz

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@UnabashedBlack

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Questions and Answers

What is the difference between listening and hearing, according to the text?

  • Listening involves understanding, while hearing involves simply perceiving sounds (correct)
  • Listening is passive, while hearing is active
  • Listening is a passive process, while hearing is an active process
  • Listening requires concentration, while hearing does not

    • Which domain focuses on leveraging the appointment-based model in practice transformation?

  • Domain 1 (correct)
  • Domain 2
  • Domain 6
  • Domain 4

    • What is the key recommendation regarding communication in a healthcare setting from the text?

  • Use complex medical terminology to demonstrate expertise
  • Keep tone positive and avoid eating during communication (correct)
  • Always interrupt patients to speed up the conversation
  • Chew gum to maintain focus and energy

    • Why should drug therapy monitoring be done routinely according to the text?

    <p>To identify and resolve therapy problems consistently</p> Signup and view all the answers

    What is the purpose of establishing working relationships with other care team members according to the text?

    <p>To optimize patient care outcomes through collaboration</p> Signup and view all the answers

    What does risk stratification of patients help determine?

    <p>The intensity of patient care encounters needed</p> Signup and view all the answers

    What is the main focus of Domain 3 in practice strategy development?

    <p>Creating new roles for non-pharmacist support staff</p> Signup and view all the answers

    What is emphasized as a key aspect of non-verbal communication in the text?

    <p>'Smiling before greeting' as part of positive communication</p> Signup and view all the answers

    What should pharmacists focus on during medication optimization services according to the text?

    <p>Impacting patient health outcomes and total cost of care</p> Signup and view all the answers

    What is the significance of creating new business models in community-based practice transformation as mentioned in the text?

    <p>Generating additional revenues during appointments</p> Signup and view all the answers

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