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Questions and Answers
What does the configuration management system (CMS) include information about?
What does the configuration management system (CMS) include information about?
What is the primary purpose of the service portfolio management process?
What is the primary purpose of the service portfolio management process?
What is the function of the configuration management database (CMDB)?
What is the function of the configuration management database (CMDB)?
Which of the following portfolios is a database used to manage projects that have been chartered by the project management process?
Which of the following portfolios is a database used to manage projects that have been chartered by the project management process?
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At which stage of the service life cycle does service portfolio management play an important part?
At which stage of the service life cycle does service portfolio management play an important part?
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What is the purpose of the application portfolio in the context of service portfolio management?
What is the purpose of the application portfolio in the context of service portfolio management?
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What does the service pipeline describe in ITIL service management?
What does the service pipeline describe in ITIL service management?
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Which part of the service portfolio is published to customers to support the sales and delivery of services?
Which part of the service portfolio is published to customers to support the sales and delivery of services?
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What is the main purpose of the service catalogue in ITIL service management?
What is the main purpose of the service catalogue in ITIL service management?
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When must organizations make a decision about retiring a service in the service portfolio?
When must organizations make a decision about retiring a service in the service portfolio?
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What does the service portfolio in ITIL include besides services managed by a provider?
What does the service portfolio in ITIL include besides services managed by a provider?
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In ITIL, what is the document that lists all services under consideration or development but not yet available to customers called?
In ITIL, what is the document that lists all services under consideration or development but not yet available to customers called?
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What is the main purpose of service portfolio management?
What is the main purpose of service portfolio management?
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Why does service portfolio management aim to provide a process for decision-making?
Why does service portfolio management aim to provide a process for decision-making?
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How does service portfolio management contribute to aligning service strategy with business objectives?
How does service portfolio management contribute to aligning service strategy with business objectives?
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What is a key function of service portfolio management concerning service life cycle?
What is a key function of service portfolio management concerning service life cycle?
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In what way does service portfolio management help balance customer investments in IT?
In what way does service portfolio management help balance customer investments in IT?
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What is the primary focus of service portfolio management in relation to decision-making?
What is the primary focus of service portfolio management in relation to decision-making?
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