Service Industry and POS Systems Quiz

Software designed for managing daily tasks in restaurants

System used for processing sales transactions

System that gathers, organizes, and delivers information within a business

Industry dealing with buying, storing, preparing, and selling food and drinks

A windows-based POS system, sold by a BIR-accredited company

Easy-to-use, cost-effective POS system for cafeterias, optimized for Windows tablets

Cloud-based POS for iPad and Android tablets, used by many Filipino restaurants

Allows customers to order and pay at their tables using portable devices

Includes processes, technology, and people to effectively run a service industry, e.g., for a restaurant.

A service allowing customers to order and pay directly, improving efficiency for restaurants.

Broad category of apps used to order food from restaurants & get it delivered.

Storing, retrieving, processing, and transmitting data during transactions.

Hotels that offer only suites, which are larger accommodations with living areas, bedrooms, and sometimes kitchenettes.

Hotels that provide extended-stay accommodations, often with amenities like kitchens and laundry facilities.

Hotels integrated with casinos, offering gaming, entertainment, and dining experiences.

Hotels located in scenic destinations, offering recreational activities and leisure facilities.

Software solutions that streamline hotel operations, managing tasks like reservations, front desk, housekeeping, billing, and reporting.

Property Management Systems (PMS) are designed to enhance guest experiences by managing various aspects of hotel operations, including reservations, front desk operations, housekeeping, billing, and reporting.

A modular system used by hotels for managing tasks like front office operations, group sales, guest history, accounts receivable, and travel agencies.

A flexible system that provides information and feedback to measure financial impact and quality, helping hotels achieve optimal standards.

Technology that blends digital content, like images or videos, with the real world, creating interactive experiences.

Protecting internet-connected systems (computers, networks, data) from cyberattacks, like hacking or data theft.

Using a mobile app to check in to a hotel, often bypassing the front desk.

Enabling interactions without physical touch, like using your phone to pay or open a door.

The ability of computers to understand and process spoken language.

A comprehensive integrated modular system used by hotels, ranging from 50 to 1,000 rooms, linking all aspects of hotel functions.

Widely used in hotels of various sizes, designed to meet the diverse needs of single properties and hotel chains, with tools for daily tasks.

Technological advancements enhance guest experience by improving efficiency and providing personalized services.

Technology allows hotels to process transactions faster and more effectively.

Technology influences customer behavior by changing their expectations and preferences for services.

Companies need to adapt their strategies to stay relevant in response to changing consumer behavior driven by technology.

Hotels need to embrace new technologies to meet diverse customer needs and achieve long-term success.

Technology plays a vital role in shaping the future of the tourism and hospitality sectors by enhancing guest experiences, improving efficiency, and driving innovation.

Guests now expect free Wi-Fi at hotels, it's no longer a luxury perk. Hotels must provide reliable Wi-Fi for a good experience.

A system that allows guests to book rooms directly on a hotel's website, similar to online travel agencies.

Hotels must ensure their website, services, and offerings are accessible and bookable via mobile devices. This caters to today's tech-savvy travelers.

Offering contactless check-in, payment, and communication methods improves safety and caters to those who prefer limited interaction.

Hotels must implement safety and security measures that make both guests and staff feel safe. This includes physical and technological solutions.

Hotels should actively engage with guests by responding to reviews, using social media, and sharing stories about their property and local attractions.

Hotels should use booking systems that integrate with online travel websites and platforms for better efficiency, preventing overbookings.

A web-based app, accessible on computers and mobile devices, allowing guests to order room service easily.