🎧 New: AI-Generated Podcasts Turn your study notes into engaging audio conversations. Learn more

Service Faults in Purposive Communication
10 Questions
0 Views

Service Faults in Purposive Communication

Created by
@WellManneredNash

Podcast Beta

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is considered a service fault in the context of shuttle service?

  • Both A and B (correct)
  • The shuttle lands outside the service court
  • An accidental hand contact during the serve
  • The shuttle is returned by anyone other than the receiver
  • Which of the following statements best describes communication?

  • Communication is an automatic process that requires no involvement.
  • Communication is only effective in formal settings.
  • Communication involves an exchange between at least two entities. (correct)
  • Communication occurs exclusively through spoken words.
  • In the elements of communication, which element refers to the recipient of the message?

  • Speaker
  • Feedback
  • Receiver (correct)
  • Message
  • What does the term 'encoding' refer to in the communication process?

    <p>The conversion of thoughts into communicable forms</p> Signup and view all the answers

    Which element does not affect the flow of communication?

    <p>Encoding</p> Signup and view all the answers

    Identify the model of communication that emphasizes persuading the receiver to respond.

    <p>Aristotle Model</p> Signup and view all the answers

    Which of the following is NOT an element of communication?

    <p>Audience</p> Signup and view all the answers

    What is a key factor that may serve as a barrier to effective communication?

    <p>Distractions in the environment</p> Signup and view all the answers

    Which of the following best captures the nature of communication?

    <p>Communication can be verbal, nonverbal, or both simultaneously.</p> Signup and view all the answers

    What role does feedback play in the communication process?

    <p>It provides responses that indicate the effectiveness of the message.</p> Signup and view all the answers

    Study Notes

    Service Faults in Shuttle

    • The shuttle must land within the service court; failing to do so results in a point for the opponent.
    • Only the designated receiver is allowed to return the serve.
    • Accidental hand contact with the shuttle is deemed a fault.

    Introduction to Purposive Communication

    • Origin of "communication" is from the Latin "communis," meaning common.
    • Communication is the exchange of facts, ideas, and opinions, facilitating understanding between individuals or organizations.
    • It involves sharing and conveying messages across various channels, contexts, media, and cultures.

    Nature of Communication

    • Defined as a process involving the interaction between two or more people (speaker and receiver).
    • Can be expressed through verbal (spoken/written) and non-verbal (actions) means, or a combination of both.

    Elements of Communication

    • Speaker: The source transmitting the message.
    • Message: The information or ideas conveyed by the speaker.
    • Encoding: The transformation of the message into understandable words or actions.
    • Channel: The medium used for delivering the encoded message, which can be personal or non-personal, verbal or nonverbal.
    • Decoding: The receiver's interpretation of the speaker's encoded message.
    • Receiver: The individual or entity that receives and decodes the message.
    • Feedback: Responses or reactions provided by the receiver to the speaker.
    • Context: The environment where communication occurs, impacting how messages are sent and received.
    • Barrier: Factors that hinder the effective flow of communication.

    Model of Communication

    • Aristotle Model:
      • Established by Aristotle around 300 B.C., it remains a foundational model in communication theory.
      • Emphasizes that the sender communicates a message to the receiver to influence responses and provoke action.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Description

    This quiz explores the concepts of service faults in the context of purposive communication. It covers important definitions and regulations that govern proper communication practices in various scenarios. Test your understanding of how accurate communication can affect outcomes.

    Use Quizgecko on...
    Browser
    Browser