Service and Cooking Management Quiz

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Questions and Answers

What ingredients are included in the mango chimichurri, and what allergies should be noted?

Fresh Diced Mango, onions, garlic, and house-made chili powder.

Identify the types of tortillas offered at the establishment.

Yellow Corn and Flour tortillas.

What is the garnish used for the Surf & Turf burrito?

Poblano Butter Cream, Corn Pico, and Cilantro.

Describe the primary ingredients in the alambres dish.

Cactus, Bell Peppers, Onions, Steak, Shrimp, Bacon, White Cheddar Cheese, and Chihuahua Cheese. Signup and view all the answers

What is the characteristic feature of the ceviche served?

It is made of fresh caught fish marinated in lime juice and a sweet/spicy mango habanero vinaigrette. Signup and view all the answers

What ingredients compose the chili soy morita vinaigrette?

Morita Chilis, Garlic, Onion, Soy Sauce, Lime Juice, and Oil. Signup and view all the answers

What free refills are offered on the appetizers?

Salsa Trio, Queso, and Guacamole. Signup and view all the answers

Who is the owner of Tumble Tree Farms and where is it located?

Whitney Carnes, located in Athens, GA. Signup and view all the answers

What steps should be taken if there is a food complaint?

Inform the FOH MOD immediately so he/she can replace the chef and approach the table. Signup and view all the answers

How long and at what temperature does our cochinita pibil cook?

It cooks for 12 hours at 180F. Signup and view all the answers

What is the origin and breed of the pigs used for our cochinita?

We use Duroc Hogs from Villari Brother’s Farms in North Carolina. Signup and view all the answers

What marinated ingredients do we use for our chicken?

We marinate our chicken with a tomato, saffron, onion, garlic, cumin puree. Signup and view all the answers

What does the phrase 'May I Call' signify in our establishment?

It is a polite gesture to any employee or manager when you need something. Signup and view all the answers

What is the composition of the sauce used to marinate our steak?

The steak is marinated in a Washyoursister, Garlic, Onion Marinade. Signup and view all the answers

How many shrimp are included in the shrimp curry bowl?

There are 6 shrimp in the shrimp curry bowl. Signup and view all the answers

What is the Day Boat (Rod & Reel) Program?

It's a program where our chefs communicate with fishermen and select fresh caught product to be delivered the next day. Signup and view all the answers

Study Notes

Service and Complaint Handling

Inform the Front of House Manager (FOH MOD) immediately for service complaints to address issues promptly.
For food complaints, alert the FOH MOD so they can coordinate a replacement with the Chef MOD and approach the table directly.

Cooking Times and Methods

Cochinita pibil cooks for 12 hours at 180°F.
Braised lamb takes 3 hours to prepare.

Ingredients and Preparation

Steak cut is sirloin; marinated in a Washyoursister, garlic, and onion marinade.
Steak marinade contains anchovies, indicating a seafood allergy risk.
Chicken is marinated with a blend of tomato, saffron, onion, garlic, and cumin puree.
Duroc hogs from Villari Brother's Farms in North Carolina are used for cochinita.

Taco plates consist of 2 tacos, with one lime per taco.
Salads offer dressing options: Mango Chimichurri, Chipotle Ranch, or Achiote Vin (vegan).
Fried Chicken Canasta comes with mango chimichurri and chipotle ranch sauces.

Specialty Ingredients and Sources

Charcoal is sourced from Sonora, Mexico.
Day Boat (Rod & Reel) Program allows chefs to select fresh fish directly from fishermen.
Fresh mango chimichurri contains diced mango, onions, garlic, and house-made chili powder.

Beverage Options

NABEV options include fountain drinks, Mexican Coke, Topo Chico, and various Jarriots flavors such as Mango and Guava.

Unique Dishes and Preparations

Alambres consist of cactus, bell peppers, onions, steak, shrimp, bacon, and two types of cheese (white cheddar and Chihuahua).
Ceviche features fresh fish marinated in lime juice and a mango habanero vinaigrette, garnished with cilantro, Bulls Blood, pepitas, adobo oil, and black salt.

A kids' order of tater tots includes 15 pieces.
Free chip refills are offered with Salsa Trio, Queso, and Guacamole appetizers.

Special Dishes

The Charlos taco is inspired by Charles’ favorite from Taco Bell.
Surf & Turf burrito is garnished with poblano butter cream, corn pico, and cilantro, while the Fajita Burrito features queso and fiesta salsa.

Additional Ingredient Insights

The plantain salad includes fresh fried plantains, cucumber, tomato, onion, serrano, cilantro, and a chili soy morita vinaigrette.
Manteca (pork fat) is included in the beans, indicating suitability for certain diets should be checked.

Ownership and Origin

Tumble Tree Farms is owned by Whitney Carnes, located in Athens, GA.
Arepas dough is made in-house, not purchased pre-made.

Achiote and Marinades

Achiote marinade is composed of annatto seeds, cinnamon, cumin, and citrus juices (orange and lime).
Chili soy morita vinaigrette includes morita chilis and enhances many dishes with its unique flavor profile.

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Description

Test your knowledge on service and complaint handling in the kitchen, including cooking times and methods for various dishes. This quiz also covers ingredients, preparation techniques, and menu composition, making it essential for culinary professionals and enthusiasts alike.