Sensation and Perception in Marketing
20 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary factor that influences consumers' actions according to the content?

  • Objective reality
  • Product quality
  • Marketing strategies
  • Perceptions (correct)
  • Absolute threshold is defined as the highest level at which anyone can experience a sensation.

    False (B)

    What do marketers need to understand to effectively sell their products and services?

    Consumers' perceptions

    The smallest difference that can be detected between two similar stimuli is referred to as the ______.

    <p>differential threshold</p> Signup and view all the answers

    Which of the following stimuli is considered an example of exposure?

    <p>Driving and noticing a billboard (D)</p> Signup and view all the answers

    Subliminal perception involves being fully aware of the stimuli being perceived.

    <p>False (B)</p> Signup and view all the answers

    Why might consumers pay more attention to advertisements when considering a specific purchase?

    <p>They are seeking information about options and terms.</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Exposure = Extent of encountering sensory stimuli Absolute threshold = Lowest level at which a sensation can be detected Differential threshold = Minimal difference between two stimuli Subliminal perception = Perception without conscious awareness</p> Signup and view all the answers

    What term describes the process where consumers become aware of stimuli that motivates them unconsciously?

    <p>Subliminal perception (B)</p> Signup and view all the answers

    Selective exposure occurs when consumers actively seek out unpleasant messages.

    <p>False (B)</p> Signup and view all the answers

    What is meant by perceptual defense in consumer behavior?

    <p>It is when consumers ignore uncomfortable stimuli despite past exposure.</p> Signup and view all the answers

    Perceptual __________ occurs when consumers group stimuli into unified wholes.

    <p>organization</p> Signup and view all the answers

    What is perceptual mapping used for in marketing?

    <p>To visualize product positioning in consumers' minds (B)</p> Signup and view all the answers

    Perceived price is the actual price a consumer pays for a product.

    <p>False (B)</p> Signup and view all the answers

    What is the halo effect in consumer psychology?

    <p>A tendency to respond to similar stimuli as the original stimulus due to initial impressions.</p> Signup and view all the answers

    A reference price is any price that a consumer uses as a basis for __________.

    <p>comparison</p> Signup and view all the answers

    Match the following consumer perceptions with their characteristics:

    <p>Perceived quality = Judgment based on various attributes Price-quality relationship = Price as an indicator of quality Consumer attitude = Lasting evaluation of objects Consumer risk = Perceived danger in making a purchase</p> Signup and view all the answers

    Which of the following factors affects consumer perception of price-quality value?

    <p>Consumer age and income (D)</p> Signup and view all the answers

    Consumers always correctly perceive stimuli they are exposed to.

    <p>False (B)</p> Signup and view all the answers

    What happens during product repositioning?

    <p>A product's image is altered in response to market dynamics.</p> Signup and view all the answers

    Flashcards

    Exposure

    The extent to which we encounter a sensory stimulus. It's how much we're exposed to things like ads, billboards, and other marketing messages.

    Threshold

    The level of stimulus needed for someone to notice it. It's the point where you can actually detect something.

    Absolute Threshold

    The lowest level at which anyone can sense a stimulus. This is the point where you can tell something from nothing.

    Differential Threshold (Just Noticeable Difference)

    The smallest difference between two similar stimuli that can be detected. It's how much something needs to change for you to notice.

    Signup and view all the flashcards

    Subliminal Perception

    When people sense stimuli without consciously realizing they're doing so. The stimuli are too weak or brief to be noticed consciously, but they're still perceived.

    Signup and view all the flashcards

    Reality is a personal phenomenon

    Our personal perception of reality is influenced by our needs, wants, values, and experiences. What we perceive as real is subjective.

    Signup and view all the flashcards

    Consumers act based on perception

    Consumers make decisions based on their perception of a product or service, not necessarily on objective facts.

    Signup and view all the flashcards

    Marketing and Perception

    Understanding perception is key for marketing success. It allows marketers to create compelling messages that resonate with consumers.

    Signup and view all the flashcards

    Perceptual Selection

    A process where consumers unconsciously select the information they perceive from their environment. They only focus on a small fraction, favoring stimuli aligned with their needs, interests, and past experiences.

    Signup and view all the flashcards

    Selective Exposure

    Consumers actively seek out enjoyable or familiar information while avoiding unpleasant messages. It's about choosing what you want to see.

    Signup and view all the flashcards

    Perceptual Defense

    Consumers ignore or block out uncomfortable stimuli they've encountered before. They're shielding themselves from discomfort.

    Signup and view all the flashcards

    Perceptual Blocking

    Consumers tune out and block marketing and advertising stimuli to avoid being overwhelmed by the constant bombardment of information.

    Signup and view all the flashcards

    Perceptual Organization

    Grouping individual stimuli into larger, unified wholes, making it easier for consumers to remember and recall information.

    Signup and view all the flashcards

    Closure

    Completing an incomplete pattern by filling in the missing information, creating unified wholes.

    Signup and view all the flashcards

    Perceptual Interpretation

    Our senses are influenced by factors like brief exposures, low visibility, fluctuating noise. Even strong stimuli can be distorted by perspective, distance, sound levels, etc.

    Signup and view all the flashcards

    Perceptual Distortion

    A form of distortion where consumers apply stereotypes, focus on appearance, jump to conclusions, or perceive unrelated stimuli similarly due to prior experiences.

    Signup and view all the flashcards

    Consumer Imagery

    The enduring images or perceptions consumers hold of products or brands, often based on the symbolic meaning they associate with those products.

    Signup and view all the flashcards

    Product Positioning

    The image a product or brand creates in the consumer's mind, strongly influenced by sensory characteristics, and often more important than actual product features.

    Signup and view all the flashcards

    Product Repositioning

    Repositioning a product amidst unexpected market events, such as competition, or losing unique identity, to redefine its perception in consumers’ minds.

    Signup and view all the flashcards

    Perceptual Mapping

    A visual representation of how products are perceived by consumers, comparing them on key attributes like price or quality.

    Signup and view all the flashcards

    Perceived Price

    A consumer's subjective judgment of the price of a product or service, based on whether they perceive it as high, low, or fair, compared to their reference price.

    Signup and view all the flashcards

    Reference Price

    Any price a consumer uses as a reference point when evaluating the price of a product, helping them determine if a price is high or low.

    Signup and view all the flashcards

    Perceived Quality

    A consumer's subjective judgment of the quality of a product or service relative to its attributes. It’s often based on physical characteristics like size, color, or smell.

    Signup and view all the flashcards

    Study Notes

    Sensation and Perception in Marketing

    • Consumers base their actions on perception, not objective reality. Perception is influenced by individual needs, wants, values, and experiences.
    • Marketing understanding of perception intersects with psychology, physiology, and biology.

    Exposure

    • Exposure is encountering a sensory stimulus. Common marketing stimuli include billboards, radio ads, bumper stickers & online ads.
    • Exposure is often random and ignored, but increases based on consideration of a purchase (e.g., a new car).

    Thresholds

    • Threshold is the stimulus level for registering perception.
    • Absolute threshold is the lowest level for experiencing sensation. It's the point of detecting a difference between "something" and "nothing."
    • Differential threshold, or just noticeable difference, is the smallest detectable difference between similar stimuli.

    Subliminal Perception

    • Subliminal perception is perceiving stimuli unconsciously.
    • Stimuli are too weak or brief to be consciously noticed but strong enough for receptor cells to perceive.
    • Consumers can be motivated below conscious awareness through subliminal messages.

    Perceptual Selection

    • Consumers selectively perceive aspects of their environment.
    • Past experiences and motives influence consumer selection.
    • Numerous marketing stimuli (product attributes, packaging, brand name, advertisements, placement) affect consumer perception.

    Selective Processes

    • Selective Exposure: Consumers seek out pleasant, relevant messages and avoid unpleasant ones.
    • Perceptual Defense: Consumers avoid uncomfortable stimuli.
    • Perceptual Blocking: Consumers filter out marketing stimuli (e.g., TiVo).

    Perceptual Organization

    • Consumers perceive marketing stimuli as organized groups, not separate entities.
    • This grouping ("perceptual grouping") aids memory & recall and is key for brand imagery.
    • Marketers use this to connect meanings with their products.

    Closure

    • Closure occurs when consumers perceive incomplete stimuli as complete wholes.
    • Consumers fill in missing pieces to perceive unified information.

    Perceptual Interpretation

    • Perception is affected by contextual factors like exposure time, visibility, and noise.
    • Even strong stimuli can appear different based on viewpoint and conditions (angle, distance from source, light/sound).

    Perceptual Distortion

    • Distortion results from stereotypes, appearance, initial impressions, or the halo effect (responding similarly to unrelated, similar stimuli).

    Consumer Imagery

    • Consumer imagery are the enduring images associated with products/brands.
    • Iconography has significant symbolic value based on self-perception of consumers.

    Product Positioning

    • Product positioning is the consumer's mental image of a product/brand.
    • Perception is key to successful marketing – more important than physical characteristics.
    • Long-term product success depends on perceived attractiveness and actual performance.
    • Product positioning may change due to market shifts (e.g., competitor brands entering the market).

    Perceptual Mapping

    • Perceptual mapping visualizes how products/brands are perceived compared to competitors.
    • Example: Comparing soft drinks against others on a map based on caffeine and sugar content.

    Perceived Price

    • Perceived price is the consumer's subjective view on a product's price (high, low, fair).
    • Reference price is a price used for comparison when evaluating a product/service price.

    Perceived Quality

    • Perceived quality is judging product/service quality relative to other features.
    • Products: judged by physical characteristics (size, color, aroma).
    • Services: harder to evaluate, as they are intangible, variable, and perishable.

    Price-Quality Relationship

    • Consumers often use price to gauge product quality.
    • Pricing and perceived quality are intertwined, often influenced by individual consumer characteristics like age and income level.

    Consumer Risk

    • Consumer risk is perceived associated risk, influencing how extensively consumers research products.
    • Higher risk leads to more review and considerations of information.
    • Lack of experience leads to trust in established brands.

    Attitudes

    • Attitudes are long-lasting evaluations about people, objects, or ideas (including self).

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Explore how consumer perception influences marketing strategies. This quiz delves into key concepts such as exposure, thresholds, and subliminal perception, emphasizing the psychological aspects that dictate consumer behavior. Understand how marketers leverage these principles to create effective advertising.

    More Like This

    Sikap dan Persepsi Konsumen
    24 questions
    Marketing Concepts Overview
    22 questions

    Marketing Concepts Overview

    ReputableTangent4657 avatar
    ReputableTangent4657
    DMKT302: Consumer Behaviour Unit 5
    48 questions
    Use Quizgecko on...
    Browser
    Browser