Self Leadership and Self Awareness

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Questions and Answers

Which brain region is most associated with emotions?

  • Neocortex
  • Prefrontal Cortex
  • Limbic Brain (correct)
  • Reptilian Brain

"Plutchik's Wheel of Emotions" identifies how many basic emotions?

  • Twelve
  • Ten
  • Eight (correct)
  • Six

What term describes the inability to realize the potential of one's emotional dimension?

  • Unawareness (correct)
  • Bad Management
  • Emotional Mastery
  • Neglecting

In the Johari Window model, which area represents aspects of oneself known to others but not to oneself?

<p>Blind Area (B)</p> Signup and view all the answers

In Goleman's emotional intelligence model, which macro-area encompasses social awareness?

<p>Social Competence (B)</p> Signup and view all the answers

What is the primary focus of behavioral theory of leadership?

<p>How leaders act (B)</p> Signup and view all the answers

Which leadership style is characterized by the leader making decisions without delegating and establishing formal relationships?

<p>Authoritarian (D)</p> Signup and view all the answers

According to Fiedler's Contingency Theory, what determines the most effective leadership style?

<p>The situation (D)</p> Signup and view all the answers

In situational leadership, which approach is best suited when employees are capable, responsible and autonomous?

<p>Delegating (D)</p> Signup and view all the answers

What is the primary focus of transactional leadership?

<p>Maintaining commitment (B)</p> Signup and view all the answers

What is the main goal of 'Contingent Reward' in the context of transactional leadership?

<p>Achieve expected results (C)</p> Signup and view all the answers

Which of the following leadership behaviors is most aligned with 'Individual Consideration' in transformational leadership?

<p>Personalized communication (D)</p> Signup and view all the answers

Which of Goleman's six emotional leadership styles focuses on creating harmony and building emotional bonds?

<p>Affiliative (D)</p> Signup and view all the answers

In Tuckman's stages of group development, what is the 'forming' stage primarily characterized by?

<p>Getting to know each other (B)</p> Signup and view all the answers

During which stage of Tuckman's group development model do conflicts typically begin to arise?

<p>Storming (C)</p> Signup and view all the answers

What is the primary activity that is associated with the 'norming' stage of group development?

<p>Agreeing on a plan (A)</p> Signup and view all the answers

In the 'performing' stage of team development, what level of supervision is typically needed?

<p>Minimal (A)</p> Signup and view all the answers

In the context of the Vroom-Yetton decision model, what factor plays a significant role in determining whether team input is needed?

<p>Task structure (D)</p> Signup and view all the answers

The Vroom-Yetton decision model emphasizes what aspect of leadership when determining the best course of action?

<p>Situational context (C)</p> Signup and view all the answers

What interpersonal process assists in providing subordinates with the resources to build, develop, and increase their abilities?

<p>Empowering (C)</p> Signup and view all the answers

What does empowerment require in order to be successful?

<p>Culture of trust (A)</p> Signup and view all the answers

What concept confirms and consolidates the expectations and trust of a leader?

<p>Pygmalion effect (B)</p> Signup and view all the answers

What critical element facilitates the achievement of a goal and encourages an employee to be active?

<p>Feedback (B)</p> Signup and view all the answers

Which of the following is an ineffective coping skill for stress management?

<p>Sleep deficiency (A)</p> Signup and view all the answers

Autogenic training, a relaxation technique, is based on what?

<p>Visualization (A)</p> Signup and view all the answers

According to Locke's goal-setting theory, what characterizes SMART goals?

<p>Specific, Measurable, Achievable, Relevant, Time-bound (D)</p> Signup and view all the answers

In the context of team dynamics and leadership, what is the significance of “ethic” derived from the Greek word “ethos”?

<p>Social behavior (C)</p> Signup and view all the answers

What is the term used to describe systems where small changes in initial conditions can lead to vastly different outcomes?

<p>Chaotic system (C)</p> Signup and view all the answers

What is the key distinction between complicated and complex systems regarding predictability?

<p>Complicated systems are predictable; complex systems are not. (C)</p> Signup and view all the answers

What type of approach is required to address leadership in complex systems, as opposed to complicated systems?

<p>Holistic approach (D)</p> Signup and view all the answers

In the context of complexity and adaptive systems, what role does communication play?

<p>Is a major stabilizing factor (A)</p> Signup and view all the answers

What does the acronym “VUCAR” represent in the context of organizational leadership and strategic thinking?

<p>Volatile, Uncertain, Complex, Ambiguous, Rapid (B)</p> Signup and view all the answers

What is the primary purpose of the CAL Loop (Comprehending-Acting-Leading Loop)?

<p>Navigating complexity (B)</p> Signup and view all the answers

The CAL loop's approach towards navigating complex situations includes all of the following EXCEPT:

<p>Maintaining a strict adherence to traditional operational hierarchies (C)</p> Signup and view all the answers

In the CAL Loop, what does the 'ETV' component specifically refer to?

<p>Environment, Trends &amp; Vectors (B)</p> Signup and view all the answers

Within the context of 'Risk Mitigating and Opportunity Seizing and Seeding,' what does a 'system' of control parameters primarily consist of?

<p>Strategic choices (B)</p> Signup and view all the answers

What concept or strategy is emphasized in the provided content as being essential for dealing with the limitations of the human mind when facing complexity?

<p>Broader Mind (D)</p> Signup and view all the answers

While feedback mechanisms in organizations are generally lauded, the provided content notes that in one particular application, feedback can become problematic as it shifts to serve as?

<p>a sorting tool instead of a tool for continuous improvement and mentoring. (B)</p> Signup and view all the answers

Flashcards

Leadership

Mutually influential relationship between leaders and employees at all levels, aimed at shared goals and adding value.

Emotional self-awareness

Inner process that enables recognition of one's experience. Includes distinguishing, understanding origins, and expressing emotions.

Emotions

Inner response to environmental interaction (anger, joy, etc.). Plutchik's Wheel has 8.

Functions of emotions

Survival signaling, adaptation, empathy, organization, motivation, and communication

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Unawareness (managing emotions)

Inability to use the full potential of one's emotional dimension.

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Neglecting (managing emotions)

Neglecting emotion precludes understanding its dimension.

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Bad management (managing emotions)

Impaired relationships due to poor handling of emotions.

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Expressing emotions

Mimic-expressive, vocal, gestural, and postural.

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Self-regulation and management

Self-regulation and mastery needed to take control of one's actions.

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Self development

Sections on how to improve one's abilities and acting on them.

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Open area (Johari Window)

Part of conscious self, known to self and others. Includes attitudes, behaviors, motivation, values, way of life.

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Blind area (Johari Window)

Known to others, not self. Includes things others see but we don't realize.

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Hidden area (Johari Window)

Known to self, hidden from others. Represents unconscious information.

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Unknown area (Johari Window)

Unknown to self or others. Conscious aspects not meant to be known unless disclosed.

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Emotional intelligence

Recognizing feelings, motivating, and managing relationships.

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Personal competence

Self-awareness and self-management.

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Social competence

Social awareness and relationship management.

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Empathy and mirror neurons

Neuronal structures activated by sensory/emotional mirroring during close communication.

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Team leadership

Influencing individuals or groups to achieve goals in a given situation.

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Great Man Theory

Leaders are born, not made. Innate, intrinsic qualities destine greatness.

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Trait theory of leadership

Effective leaders have personality qualities and behavioral traits.

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Behavioral theory of leadership

Focuses on how leaders behave; best predictor of success is a leader's actions.

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Leadership styles

Task-oriented, people-oriented, dictatorial, etc.

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Authoritarian leadership

Acts despotically, makes all decisions, establishes cold relationships.

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Democratic leadership

Seeks collaboration, accepts criticism, encourages ideas, consults.

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Permissive leader

Indifferent, disinterested, exerts no influence, plays institutional role.

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Contingency theories

Effective style aligns with the situation at hand.

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Task-oriented leaders

Organizing projects and teams efficiently and effectively.

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Situational leadership

Leadership adjusts based on follower maturity level.

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Transactional leaders

Manage existing situations by maintaining clarification and commitment.

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Transformational leaders

Changing courses of events and actions, aim for follower transformation.

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Attributes of transformational leadership

Idealized influence, inspirational motivation, intellectual stimulation, individual consideration.

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Goleman's leadership styles

Visionary, coaching, affiliative, democratic promote harmony, commanding, pacesetting may create tension.

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Forming (team development)

Avoid conflict, play nice, learn objectives, focus on details.

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Storming (team development)

Push boundaries, conflicts erupt, resentments arise, performance negatively affected.

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Norming (team development)

Agree on plan, timelines, share contributions.

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Performing (team development)

Stable, clear goals, developed processes, minimal supervision, motivated.

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Mourning/adjourning

Wrapping up the task and team breaking up.

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Vroom-Yetton Decision Model

Assess key situational attributes for decision-making.

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Empowering

Providing proper tools, resources, and environment to increase abilities.

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Feedback

Most important for goal achievemnt.

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Study Notes

Self Leadership

  • Leadership involves a mutually influential relationship between leaders and employees at all levels
  • It aims to achieve shared goals and provide added value to people
  • Limbic Brain deals with emotions
  • Reptilian Brain deals with instinct
  • Neocortex deals with rational thinking
  • Team, self, organizational and strategic leadership are all aspects of leadership

Self Awareness

  • Know yourself by being aware of your own emotions
  • Requires introspection and the ability to name and recognize emotions
  • Emotional self-awareness allows recognition and expression of one’s experience
  • Emotions represent an inner response to environmental interaction, including anger, joy, sadness, disgust, fear, and surprise
  • Plutchik’s Wheel of Emotions identifies 8 basic emotions organized by physiological purpose:
    • Survival
    • Adaptation
    • Empathy
    • Organizations
    • Motivation
    • Social communication
  • Risky attitudes in managing emotions include:
    • Unawareness
    • Neglecting
    • Bad management
  • Emotions can be expressed through mimicry, vocalization, gestures, and posture
  • Self-regulation and management of actions are vital
  • Self development enhances one's abilities and actions

Johary Window

  • The open area, known to self and others, includes attitudes, behavior, motivation, values, and lifestyle
  • The blind area, known to others but not self, includes unrealized or misperceived aspects
  • Feedback helps realize these unknown aspects
  • The hidden area, known to self but not others, holds unconscious information
  • Accessing this area reveals richness and complexity
  • The unknown area is not known to self or others unless disclosed
  • It holds fears, sensitivities, and manipulative intentions
  • Feedback and disclosure expand the open area and access potentials of the unknown

Emotional Intelligence

  • This is the ability to recognize feelings and motivate oneself and others in social relationships
  • Emotional intelligence is complementary to general intelligence
  • It can be developed and improved throughout life
  • Four dimensions:
    • Self-awareness
    • Self-management
    • Social awareness
    • Relationship management
  • Two macro-areas:
    • Personal competence/intra-personal intelligence
    • Social competence/relationships management
  • Goleman developed a model of this

Empathy and Mirror Neurons

  • Specific neuronal structures activate by tuning into others
  • They allow for sensory and emotional mirroring
  • In close communication, it creates intimate contact and empathy

Team Leadership

  • This leadership influences individual or group activities to achieve goals

Great Man Theory

  • This theory states that leaders are born, not made
  • Leadership qualities were considered intrinsic and unteachable
  • Great leaders possess innate human characteristics predisposing them to greatness
  • Leadership was reserved for males, especially in the military

Trait Theory of Leadership

  • Scholars turned to identifying general qualities or traits present in leaders
  • Studies identified personality traits differentiating leaders from followers, as reported by Stogdill (1948) and Mann (1959)
  • Effective leaders have particular personality qualities and behavioral traits
  • Some people are more naturally gifted leaders
  • The theory doesn't consider situational factors, and not all with these traits are great leaders

Behavioral Theory of Leadership

  • Leadership success depends on observing leaders' actions
  • Specific behaviors differentiate leaders from non-leaders
  • Leaders can develop based on learnable behavior
  • Observing a leader's behavior is the best indicator of leadership success
  • Observable behavior patterns classify as ‘leadership styles' such as task-oriented, club, people-oriented, dictatorial or status-quo leaders

Leadership Styles

  • Authoritarian (or autocratic):
    • Acts despotically and doesn't give confidence or accept advice
    • Makes every decision without delegating, establishing cold, formal relationships
    • Functions as a controller defending its own power
    • Can result in aggression and apathy, or lead to informal power searches within the group
  • Democratic:
    • Seeks collaboration and accepts criticism
    • Confidentially communicates and encourages employees to share ideas
    • Serves as a consultant recognizing merits and sanctioning punishments
    • Can result in maximum cooperation and minimum aggression
  • Permissive Leader:
    • Is indifferent and disinterested in the group
    • Doesn’t exert any stimulus action or help/cooperate
    • Has a purely institutional role and exercises little influence
    • Can result in a loosely cohesive and apathetic group

Contingency Theories

  • Fiedler’s Contingency Theory states there is not one best leadership style; the most effective aligns with the situation
  • The right leader must be chosen based on skills and situation requirements
  • Leaders first understand natural leadership style to best match situations
  • Leadership depends on leadership style and the degree of situational control/influence
  • Relationship-oriented leaders excel at building relationships and resolving conflict
  • Task-oriented leaders excel at organizing projects and teams

Situational Leadership

  • This is selling, telling, participating, and delegating
  • A framework analyzes leader-follower relationships based on follower maturity
  • Relational and task behavior support follower needs and development
  • A style is more appropriate when it suits the situation and follower maturity
  • The style balances direction (task-oriented) and support (people-oriented) approaches
  • Leader behavior should be chosen according to the employee's work and psychological maturity
  • Effectiveness stems from ability and willingness to take responsibility
  • LOW S 1 -DIRECTING: The leader provides clear and specific directives when people are unable to take responsibility
  • MEDIUM -LOW S 2 -COACHING: The leader provides guidance and support with the aim of consolidating the good availability of employees
  • MEDIUM -HIGH S 3 -SUPPORTING: The leader encourages and enhances the employee's skills
  • HIGH S 4 -DELEGATING: The leader trusts capable and responsible (autonomous) employees

Transactional vs. Transformational Leadership

  • TRANSACTIONAL LEADERS: Manage existing situations in a traditional way ensuring performance/commitment, they clarify expectations
    • CONTINGENT REWARD: Uses positive/negative reinforcement to direct collaborators, aiming for expected outcomes, not employee development
    • MANAGEMENT BY EXCEPTION: Avoids giving directions; intervenes only with corrective actions
  • TRANSFORMATIONAL LEADERS: Change events and actions, they aim at follower transformation
    • They involve employees in personal/organizational growth
    • Motivate employees towards high goals, encouraging experimentation
    • Stimulate the group with new challenges
    • Stimulate autonomous & creative thinking
    • They transform others, activating a new mindset and their potential

Attributes of Transformational Leadership

  • Idealized Influence/gain trust: leaders arouse pride/confidence and build emotional bonds with employees
  • Inspirational Motivation: leaders empower work, outline perspectives and use optimistic attitudes
  • Intellectual Stimulation: leaders stimulate innovation, challenge beliefs and encourage new ideas
  • Individual Consideration: leaders facilitate growth through personalized mentorship and communication

Goleman Leadership

  • Goleman, Boyatzis, and McKee (2002) identified six emotional leadership styles with different effects, strengths, and weaknesses
    • Four styles promote harmony and positive outcomes: visionary, coaching, affiliative, and democratic
    • Two styles may create tension (commanding and pacesetting), best used in specific circumstances
    • Only the coaching style develops employees

Tuckman's Team and Group Development

  • Forming Stage:
    • People get to know each other, strengths, weaknesses, quirks, goals etc
    • People avoid conflict and "play nice" to be accepted
  • Storming Stage:
    • People feel safer, pushing boundaries, causing conflicts
    • Clashes occur due to differing personalities and working styles
  • Norming Stage:
    • Team agrees on plans and timelines, assigning roles based on skill
    • Team members accept weaknesses and develop trust
  • Performing Stage:
    • Team is stable, goals clear and processes have been developed
    • Tasks get done with minimal supervision and conflict
    • People are motivated and conflicts are no longer threatening
    • A high-performing team emerges at this stage meeting all needs
  • Mourning or adjourning:
    • Bruce Tuckman and Mary Ann Jensen added a fifth stage: adjourning/mourning in 1977
    • It is about wrapping up the task and team breaking up
  • At the Forming stage: A leader helps define objectives, roles, and responsibilities while also being directive
  • At the Storming stage: The leader is accessible, manages conflict professionally, offers coaching as needed, and ensures clear responsibilities
  • At the Norming stage: The leader facilitates decision-making and uses coaching approach rather than directives
  • At the Performing stage: The leader is autonomous and delegates while developing team members and maintaining a visioning role

Vroom-Yetton Decision Model

  • Use a decision tree approach to assess the situations that influence a leader's decision:
    • Nature of the Task: Understand the task's structure to determine the needed team input
    • Degree of Conflict Among Followers: If conflict is expected, use a collaborative approach
    • Followers' Acceptance of Decisions: Assess how important acceptance is when team members disagree
    • Team’s Capability and Shared Goals: Evaluate organizational goals and the team's expertise to contribute

The Five Decision-Making Processes (identified by Vroom and Yetton)

  • These processes fit decision-making styles to the situation:
  1. Autocratic (A1)- make the decision alone, without any input from the team. Best when the leader has sufficient information
  2. Autocratic (A2)- The leader collects information from the team but retains the authority to make their own final decision
  3. Consultative (C1)- the leader informs the team and collects individual opinions, but makes their own decision valuing the groups input
  4. Consultative (C2)- leader brings the team together and has a discussion, although maintains the authority to make the decision
  5. Collaborative (G2)- both the leader and the team work together to find a decision
  • Effective decision-making hinges on complexity, team conflict, and commitment
  • A consultative or collaborative approach builds ownership and commitment

Growing and Developing the Follower

  • EMPOWERING: Provide tools, resources, and an environment to build ability & effectiveness for individual goals

  • Requires trust, information, and communication, which then fosters innovative ideas

  • Empowerment can increase workers confidence, creating happier workers and increased productivity:

    • Encourage open sharing of ideas and provide learning opportunities by clear goals and expectations
    • Recognize and reward good performance: give employees authority
    • Create a friendly environment: encourage teamwork and respect
  • When employees feel trusted, they are more motivated to take ownership, have increased satisfaction and improved productivity, they also improve decision making skills themselves

  • To meet these expectations:

    • Meet the basic employee needs
    • Improve self-efficacy
    • Providing new challenges and training
  • There is a direct correlation between a follower's output and the leader's expectations and trust (Pygmalion effect)

Leadership

  • To grow and empower the employee, know the organizational reality, have an interested in their developing, know their strengths and how to assign to foster development, and how to give feedback
  • The operating principles to assigning goals is the same to self-development
  • Assigning Objectives involves:
    • Knowing how to assess the employees
    • Mastering the context within which it can be achieved
    • Creating tested conditions
  • Goals become effective when:
    • There is trust
    • The goal is desirable
    • Achieving the goal provides individual growth
    • The person has the skills to reach goal
  • This involves:
    • Interviewing
    • Reviewing
    • Evaluating

Feedback

  • this helps achieve a goal and encourages action
  • It involves defining the content, communicating it well and having healthy relationship management as a result
  • Pay Attention to:
    • Being clear and specific is the meaningful and timely thing to do
    • Describing not evaluating -Involves describing the situation and behaviour, then expressing your truth
    • Describe the situation and behaviour
    • Explain the impact
    • Help clarify understanding
    • Agree on actions
    • Confirm and end
  • Involves developing follower's self-efficacy
    • Through mastery, vicarious experience, persuasion and emotional management

Stress Management

  • This is about how on deals with thoughts under pressure
  • Problem Focused: involves thinking about ways to fix the problem
  • Emotion Focused: creates mental health around stress
  • Ineffective coping skills involve alcohol or drug abuse
  • However effective ones involve self-awareness, change in perspective, support and relaxation
  • Relaxation should be performed by being aware of the body through breathing, meditation and visualization
  • Mindfulness is about being in mind
  • Meditation is a mind-healing strategy, which we change neural strength
  • Motivation which derives from latin, can be two types:
    • Internal: enjoying the process that is undertaken
    • External: wanting to receive the final result

Motivation

  • This is often conscious and result in great outcomes
  • One must understand why and love what they do, find achievements and wants to change

Goal Setting

  • Is used to understanding work motivation and performance (Locke)
  • Achieved through pre defined paths and defined as short, mid and long
  • Should include strategies like being SMART
  • Very specific goals with more motivation can create more adaption
  • Perfectionism, motivation, satisfaction, direction are all the benefits
  • With goal setting, one can structure to reach one's final destination

Self Efficacy

  • this is believing in one's own skills to produce behaviours
  • People with low self efficacy underestimate things
  • However people with high self efficacy are more resilient with high aspiration and problem solving
  • To improve self efficacy involves experiences and seeing others succeed. Then improve emotions

Empathy and Identity

  • Empathy involves relating to someone by adjusting and tuning to their needs, in the best understanding
  • Identification, rationalization, conformity, self-esteem are all aspects of social identity theories

The Many Theories

  • All describe the relation dynamics, such as by transformational leadership
  • They must fit in the anthropological frame of reference
  • A mission and vision which should be goal defined can benefit effective actions and inform any relationships

Mission and Vision

  • Mission drives leaders
  • The CAL loop guides leaders in the aims of the mission. By disciplined execution, leaders can aim to guide teams in pursuit of objectives of leadership
  • Visions shape organizations and remain relevant
  • A well described vision is needed to direct leadership, and unit a group

LORENZ’S STRANGE ATTRACTOR

  • Rooted in chaos, is a metaphor for collective action that provides a more unpredictable element as a whole.
  • It calls for leaders to navigate volatility with decentralized and proactive decisions, while underscoring the importance of embracement

COMMUNICATION

  • Complicated systems involve multi systems, whereas complex has dynamic behaviours from interactions
  • Volatility calls for decentralized decisions. This includes holistic thinking with ready means to change strategies

COMPLEX LOGIC

  • Statistics have power, whereas complicated systems mean there can be many elements
  • On the other hand, there can be many elements that are nonlinear
  • Complex Adaptive involve human balance all relating to strong leadership

WHAT IS STRATEGIC

  • It all relates to the direction of the war and the success related, all with a high value at stake and ample domain
  • With coherent decisions
  • All relates to an individual's mind in handling simple solutions

Mind Sets

  • There are representive and wish and cost frameworks, all heavily infulenced on certain aspects
  • And we must know their biases and be self aware

Strategic Thinking

  • All in the name of positive thinking and helping with any negative feedback

Capabilities

  • The digital dimension has exponentially helped with multi communications
  • Also enabling decisions and knowledge

Bayesian Logic

  • A more accurate probability is to use artifical intelligence that accounts for multiple variables
  • Then judgments will be higher, and people from broadened minds could better help others

Framework: CAL LOOP

  • Then the team starts reassessing themselves on their own performances regarding mission and strategies

Implementation

  • With all phases now running simultaneously, communication, divergent convergion are necessary with this leadership process
  • Strategic awareness is necessary and adaptation between people

CPSM

  • Has a matrix of guidelines to give the team what it needs
  • Serves the team well and is practical to be used in challenging environments
  • Cybernetics also points in this direction. An influence system of inputs bearing on selected influence is coherent now
  • Change that involves coherency is helpful

Hominds

  • Began as scavengers, and evolved to hunting-gathering due to needs in their environment
  • Then created hierarchical relationships in the basic social entities of small groups/male groups
  • A group relationship shift, then has emphasis on behaviours and dynamics, resulting a relationship that humans pursue
  • How this effects humans needs to be investigated with the study of ethics relating what humans share

Group Life

  • Is important for the survival of humans, as they are vulnerable
  • So this has to be a catalyst
  • And a means of managing people ethics
  • Forcing an ethical climate and knowing pre-war history which helps with future management

Strategic Management

  • Needed better intelligence with the world war and how human was shaped (simple!)
  • So people lived in smaller communities
  • There was less ill, accidents and it was overall different now
  • As nothing and everything was different, brains were still the same
  • This relates to limited memory function or can cope with variables
  • There is less mind and broading trends

Broad

  • Therefore self knownity is a limited factor with big miscalculations
  • Thus influences others

Ethics

  • Critical ethical awareness will get to needed effects
  • This involves big picture thinking and how this can be useful for leaders to learn all these things

Reassuring and Knowing

  • To make decisions without any big conflicts
  • Then this will be better than any analysis made
  • A few important things are technology and information
  • Now it's time to work on human wisdom

Then it all meets at Complex Adaptive Systems

  • There now convergence of complex system studies which helps with leader application
  • But it starts by just being good at being human/ethical

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