Podcast
Questions and Answers
Which brain region is most associated with emotions?
Which brain region is most associated with emotions?
- Neocortex
- Prefrontal Cortex
- Limbic Brain (correct)
- Reptilian Brain
"Plutchik's Wheel of Emotions" identifies how many basic emotions?
"Plutchik's Wheel of Emotions" identifies how many basic emotions?
- Twelve
- Ten
- Eight (correct)
- Six
What term describes the inability to realize the potential of one's emotional dimension?
What term describes the inability to realize the potential of one's emotional dimension?
- Unawareness (correct)
- Bad Management
- Emotional Mastery
- Neglecting
In the Johari Window model, which area represents aspects of oneself known to others but not to oneself?
In the Johari Window model, which area represents aspects of oneself known to others but not to oneself?
In Goleman's emotional intelligence model, which macro-area encompasses social awareness?
In Goleman's emotional intelligence model, which macro-area encompasses social awareness?
What is the primary focus of behavioral theory of leadership?
What is the primary focus of behavioral theory of leadership?
Which leadership style is characterized by the leader making decisions without delegating and establishing formal relationships?
Which leadership style is characterized by the leader making decisions without delegating and establishing formal relationships?
According to Fiedler's Contingency Theory, what determines the most effective leadership style?
According to Fiedler's Contingency Theory, what determines the most effective leadership style?
In situational leadership, which approach is best suited when employees are capable, responsible and autonomous?
In situational leadership, which approach is best suited when employees are capable, responsible and autonomous?
What is the primary focus of transactional leadership?
What is the primary focus of transactional leadership?
What is the main goal of 'Contingent Reward' in the context of transactional leadership?
What is the main goal of 'Contingent Reward' in the context of transactional leadership?
Which of the following leadership behaviors is most aligned with 'Individual Consideration' in transformational leadership?
Which of the following leadership behaviors is most aligned with 'Individual Consideration' in transformational leadership?
Which of Goleman's six emotional leadership styles focuses on creating harmony and building emotional bonds?
Which of Goleman's six emotional leadership styles focuses on creating harmony and building emotional bonds?
In Tuckman's stages of group development, what is the 'forming' stage primarily characterized by?
In Tuckman's stages of group development, what is the 'forming' stage primarily characterized by?
During which stage of Tuckman's group development model do conflicts typically begin to arise?
During which stage of Tuckman's group development model do conflicts typically begin to arise?
What is the primary activity that is associated with the 'norming' stage of group development?
What is the primary activity that is associated with the 'norming' stage of group development?
In the 'performing' stage of team development, what level of supervision is typically needed?
In the 'performing' stage of team development, what level of supervision is typically needed?
In the context of the Vroom-Yetton decision model, what factor plays a significant role in determining whether team input is needed?
In the context of the Vroom-Yetton decision model, what factor plays a significant role in determining whether team input is needed?
The Vroom-Yetton decision model emphasizes what aspect of leadership when determining the best course of action?
The Vroom-Yetton decision model emphasizes what aspect of leadership when determining the best course of action?
What interpersonal process assists in providing subordinates with the resources to build, develop, and increase their abilities?
What interpersonal process assists in providing subordinates with the resources to build, develop, and increase their abilities?
What does empowerment require in order to be successful?
What does empowerment require in order to be successful?
What concept confirms and consolidates the expectations and trust of a leader?
What concept confirms and consolidates the expectations and trust of a leader?
What critical element facilitates the achievement of a goal and encourages an employee to be active?
What critical element facilitates the achievement of a goal and encourages an employee to be active?
Which of the following is an ineffective coping skill for stress management?
Which of the following is an ineffective coping skill for stress management?
Autogenic training, a relaxation technique, is based on what?
Autogenic training, a relaxation technique, is based on what?
According to Locke's goal-setting theory, what characterizes SMART goals?
According to Locke's goal-setting theory, what characterizes SMART goals?
In the context of team dynamics and leadership, what is the significance of “ethic” derived from the Greek word “ethos”?
In the context of team dynamics and leadership, what is the significance of “ethic” derived from the Greek word “ethos”?
What is the term used to describe systems where small changes in initial conditions can lead to vastly different outcomes?
What is the term used to describe systems where small changes in initial conditions can lead to vastly different outcomes?
What is the key distinction between complicated and complex systems regarding predictability?
What is the key distinction between complicated and complex systems regarding predictability?
What type of approach is required to address leadership in complex systems, as opposed to complicated systems?
What type of approach is required to address leadership in complex systems, as opposed to complicated systems?
In the context of complexity and adaptive systems, what role does communication play?
In the context of complexity and adaptive systems, what role does communication play?
What does the acronym “VUCAR” represent in the context of organizational leadership and strategic thinking?
What does the acronym “VUCAR” represent in the context of organizational leadership and strategic thinking?
What is the primary purpose of the CAL Loop (Comprehending-Acting-Leading Loop)?
What is the primary purpose of the CAL Loop (Comprehending-Acting-Leading Loop)?
The CAL loop's approach towards navigating complex situations includes all of the following EXCEPT:
The CAL loop's approach towards navigating complex situations includes all of the following EXCEPT:
In the CAL Loop, what does the 'ETV' component specifically refer to?
In the CAL Loop, what does the 'ETV' component specifically refer to?
Within the context of 'Risk Mitigating and Opportunity Seizing and Seeding,' what does a 'system' of control parameters primarily consist of?
Within the context of 'Risk Mitigating and Opportunity Seizing and Seeding,' what does a 'system' of control parameters primarily consist of?
What concept or strategy is emphasized in the provided content as being essential for dealing with the limitations of the human mind when facing complexity?
What concept or strategy is emphasized in the provided content as being essential for dealing with the limitations of the human mind when facing complexity?
While feedback mechanisms in organizations are generally lauded, the provided content notes that in one particular application, feedback can become problematic as it shifts to serve as?
While feedback mechanisms in organizations are generally lauded, the provided content notes that in one particular application, feedback can become problematic as it shifts to serve as?
Flashcards
Leadership
Leadership
Mutually influential relationship between leaders and employees at all levels, aimed at shared goals and adding value.
Emotional self-awareness
Emotional self-awareness
Inner process that enables recognition of one's experience. Includes distinguishing, understanding origins, and expressing emotions.
Emotions
Emotions
Inner response to environmental interaction (anger, joy, etc.). Plutchik's Wheel has 8.
Functions of emotions
Functions of emotions
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Unawareness (managing emotions)
Unawareness (managing emotions)
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Neglecting (managing emotions)
Neglecting (managing emotions)
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Bad management (managing emotions)
Bad management (managing emotions)
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Expressing emotions
Expressing emotions
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Self-regulation and management
Self-regulation and management
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Self development
Self development
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Open area (Johari Window)
Open area (Johari Window)
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Blind area (Johari Window)
Blind area (Johari Window)
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Hidden area (Johari Window)
Hidden area (Johari Window)
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Unknown area (Johari Window)
Unknown area (Johari Window)
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Emotional intelligence
Emotional intelligence
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Personal competence
Personal competence
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Social competence
Social competence
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Empathy and mirror neurons
Empathy and mirror neurons
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Team leadership
Team leadership
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Great Man Theory
Great Man Theory
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Trait theory of leadership
Trait theory of leadership
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Behavioral theory of leadership
Behavioral theory of leadership
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Leadership styles
Leadership styles
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Authoritarian leadership
Authoritarian leadership
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Democratic leadership
Democratic leadership
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Permissive leader
Permissive leader
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Contingency theories
Contingency theories
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Task-oriented leaders
Task-oriented leaders
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Situational leadership
Situational leadership
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Transactional leaders
Transactional leaders
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Transformational leaders
Transformational leaders
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Attributes of transformational leadership
Attributes of transformational leadership
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Goleman's leadership styles
Goleman's leadership styles
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Forming (team development)
Forming (team development)
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Storming (team development)
Storming (team development)
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Norming (team development)
Norming (team development)
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Performing (team development)
Performing (team development)
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Mourning/adjourning
Mourning/adjourning
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Vroom-Yetton Decision Model
Vroom-Yetton Decision Model
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Empowering
Empowering
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Feedback
Feedback
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Study Notes
Self Leadership
- Leadership involves a mutually influential relationship between leaders and employees at all levels
- It aims to achieve shared goals and provide added value to people
- Limbic Brain deals with emotions
- Reptilian Brain deals with instinct
- Neocortex deals with rational thinking
- Team, self, organizational and strategic leadership are all aspects of leadership
Self Awareness
- Know yourself by being aware of your own emotions
- Requires introspection and the ability to name and recognize emotions
- Emotional self-awareness allows recognition and expression of one’s experience
- Emotions represent an inner response to environmental interaction, including anger, joy, sadness, disgust, fear, and surprise
- Plutchik’s Wheel of Emotions identifies 8 basic emotions organized by physiological purpose:
- Survival
- Adaptation
- Empathy
- Organizations
- Motivation
- Social communication
- Risky attitudes in managing emotions include:
- Unawareness
- Neglecting
- Bad management
- Emotions can be expressed through mimicry, vocalization, gestures, and posture
- Self-regulation and management of actions are vital
- Self development enhances one's abilities and actions
Johary Window
- The open area, known to self and others, includes attitudes, behavior, motivation, values, and lifestyle
- The blind area, known to others but not self, includes unrealized or misperceived aspects
- Feedback helps realize these unknown aspects
- The hidden area, known to self but not others, holds unconscious information
- Accessing this area reveals richness and complexity
- The unknown area is not known to self or others unless disclosed
- It holds fears, sensitivities, and manipulative intentions
- Feedback and disclosure expand the open area and access potentials of the unknown
Emotional Intelligence
- This is the ability to recognize feelings and motivate oneself and others in social relationships
- Emotional intelligence is complementary to general intelligence
- It can be developed and improved throughout life
- Four dimensions:
- Self-awareness
- Self-management
- Social awareness
- Relationship management
- Two macro-areas:
- Personal competence/intra-personal intelligence
- Social competence/relationships management
- Goleman developed a model of this
Empathy and Mirror Neurons
- Specific neuronal structures activate by tuning into others
- They allow for sensory and emotional mirroring
- In close communication, it creates intimate contact and empathy
Team Leadership
- This leadership influences individual or group activities to achieve goals
Great Man Theory
- This theory states that leaders are born, not made
- Leadership qualities were considered intrinsic and unteachable
- Great leaders possess innate human characteristics predisposing them to greatness
- Leadership was reserved for males, especially in the military
Trait Theory of Leadership
- Scholars turned to identifying general qualities or traits present in leaders
- Studies identified personality traits differentiating leaders from followers, as reported by Stogdill (1948) and Mann (1959)
- Effective leaders have particular personality qualities and behavioral traits
- Some people are more naturally gifted leaders
- The theory doesn't consider situational factors, and not all with these traits are great leaders
Behavioral Theory of Leadership
- Leadership success depends on observing leaders' actions
- Specific behaviors differentiate leaders from non-leaders
- Leaders can develop based on learnable behavior
- Observing a leader's behavior is the best indicator of leadership success
- Observable behavior patterns classify as ‘leadership styles' such as task-oriented, club, people-oriented, dictatorial or status-quo leaders
Leadership Styles
- Authoritarian (or autocratic):
- Acts despotically and doesn't give confidence or accept advice
- Makes every decision without delegating, establishing cold, formal relationships
- Functions as a controller defending its own power
- Can result in aggression and apathy, or lead to informal power searches within the group
- Democratic:
- Seeks collaboration and accepts criticism
- Confidentially communicates and encourages employees to share ideas
- Serves as a consultant recognizing merits and sanctioning punishments
- Can result in maximum cooperation and minimum aggression
- Permissive Leader:
- Is indifferent and disinterested in the group
- Doesn’t exert any stimulus action or help/cooperate
- Has a purely institutional role and exercises little influence
- Can result in a loosely cohesive and apathetic group
Contingency Theories
- Fiedler’s Contingency Theory states there is not one best leadership style; the most effective aligns with the situation
- The right leader must be chosen based on skills and situation requirements
- Leaders first understand natural leadership style to best match situations
- Leadership depends on leadership style and the degree of situational control/influence
- Relationship-oriented leaders excel at building relationships and resolving conflict
- Task-oriented leaders excel at organizing projects and teams
Situational Leadership
- This is selling, telling, participating, and delegating
- A framework analyzes leader-follower relationships based on follower maturity
- Relational and task behavior support follower needs and development
- A style is more appropriate when it suits the situation and follower maturity
- The style balances direction (task-oriented) and support (people-oriented) approaches
- Leader behavior should be chosen according to the employee's work and psychological maturity
- Effectiveness stems from ability and willingness to take responsibility
- LOW S 1 -DIRECTING: The leader provides clear and specific directives when people are unable to take responsibility
- MEDIUM -LOW S 2 -COACHING: The leader provides guidance and support with the aim of consolidating the good availability of employees
- MEDIUM -HIGH S 3 -SUPPORTING: The leader encourages and enhances the employee's skills
- HIGH S 4 -DELEGATING: The leader trusts capable and responsible (autonomous) employees
Transactional vs. Transformational Leadership
- TRANSACTIONAL LEADERS: Manage existing situations in a traditional way ensuring performance/commitment, they clarify expectations
- CONTINGENT REWARD: Uses positive/negative reinforcement to direct collaborators, aiming for expected outcomes, not employee development
- MANAGEMENT BY EXCEPTION: Avoids giving directions; intervenes only with corrective actions
- TRANSFORMATIONAL LEADERS: Change events and actions, they aim at follower transformation
- They involve employees in personal/organizational growth
- Motivate employees towards high goals, encouraging experimentation
- Stimulate the group with new challenges
- Stimulate autonomous & creative thinking
- They transform others, activating a new mindset and their potential
Attributes of Transformational Leadership
- Idealized Influence/gain trust: leaders arouse pride/confidence and build emotional bonds with employees
- Inspirational Motivation: leaders empower work, outline perspectives and use optimistic attitudes
- Intellectual Stimulation: leaders stimulate innovation, challenge beliefs and encourage new ideas
- Individual Consideration: leaders facilitate growth through personalized mentorship and communication
Goleman Leadership
- Goleman, Boyatzis, and McKee (2002) identified six emotional leadership styles with different effects, strengths, and weaknesses
- Four styles promote harmony and positive outcomes: visionary, coaching, affiliative, and democratic
- Two styles may create tension (commanding and pacesetting), best used in specific circumstances
- Only the coaching style develops employees
Tuckman's Team and Group Development
- Forming Stage:
- People get to know each other, strengths, weaknesses, quirks, goals etc
- People avoid conflict and "play nice" to be accepted
- Storming Stage:
- People feel safer, pushing boundaries, causing conflicts
- Clashes occur due to differing personalities and working styles
- Norming Stage:
- Team agrees on plans and timelines, assigning roles based on skill
- Team members accept weaknesses and develop trust
- Performing Stage:
- Team is stable, goals clear and processes have been developed
- Tasks get done with minimal supervision and conflict
- People are motivated and conflicts are no longer threatening
- A high-performing team emerges at this stage meeting all needs
- Mourning or adjourning:
- Bruce Tuckman and Mary Ann Jensen added a fifth stage: adjourning/mourning in 1977
- It is about wrapping up the task and team breaking up
- At the Forming stage: A leader helps define objectives, roles, and responsibilities while also being directive
- At the Storming stage: The leader is accessible, manages conflict professionally, offers coaching as needed, and ensures clear responsibilities
- At the Norming stage: The leader facilitates decision-making and uses coaching approach rather than directives
- At the Performing stage: The leader is autonomous and delegates while developing team members and maintaining a visioning role
Vroom-Yetton Decision Model
- Use a decision tree approach to assess the situations that influence a leader's decision:
- Nature of the Task: Understand the task's structure to determine the needed team input
- Degree of Conflict Among Followers: If conflict is expected, use a collaborative approach
- Followers' Acceptance of Decisions: Assess how important acceptance is when team members disagree
- Team’s Capability and Shared Goals: Evaluate organizational goals and the team's expertise to contribute
The Five Decision-Making Processes (identified by Vroom and Yetton)
- These processes fit decision-making styles to the situation:
- Autocratic (A1)- make the decision alone, without any input from the team. Best when the leader has sufficient information
- Autocratic (A2)- The leader collects information from the team but retains the authority to make their own final decision
- Consultative (C1)- the leader informs the team and collects individual opinions, but makes their own decision valuing the groups input
- Consultative (C2)- leader brings the team together and has a discussion, although maintains the authority to make the decision
- Collaborative (G2)- both the leader and the team work together to find a decision
- Effective decision-making hinges on complexity, team conflict, and commitment
- A consultative or collaborative approach builds ownership and commitment
Growing and Developing the Follower
-
EMPOWERING: Provide tools, resources, and an environment to build ability & effectiveness for individual goals
-
Requires trust, information, and communication, which then fosters innovative ideas
-
Empowerment can increase workers confidence, creating happier workers and increased productivity:
- Encourage open sharing of ideas and provide learning opportunities by clear goals and expectations
- Recognize and reward good performance: give employees authority
- Create a friendly environment: encourage teamwork and respect
-
When employees feel trusted, they are more motivated to take ownership, have increased satisfaction and improved productivity, they also improve decision making skills themselves
-
To meet these expectations:
- Meet the basic employee needs
- Improve self-efficacy
- Providing new challenges and training
-
There is a direct correlation between a follower's output and the leader's expectations and trust (Pygmalion effect)
Leadership
- To grow and empower the employee, know the organizational reality, have an interested in their developing, know their strengths and how to assign to foster development, and how to give feedback
- The operating principles to assigning goals is the same to self-development
- Assigning Objectives involves:
- Knowing how to assess the employees
- Mastering the context within which it can be achieved
- Creating tested conditions
- Goals become effective when:
- There is trust
- The goal is desirable
- Achieving the goal provides individual growth
- The person has the skills to reach goal
- This involves:
- Interviewing
- Reviewing
- Evaluating
Feedback
- this helps achieve a goal and encourages action
- It involves defining the content, communicating it well and having healthy relationship management as a result
- Pay Attention to:
- Being clear and specific is the meaningful and timely thing to do
- Describing not evaluating -Involves describing the situation and behaviour, then expressing your truth
- Describe the situation and behaviour
- Explain the impact
- Help clarify understanding
- Agree on actions
- Confirm and end
- Involves developing follower's self-efficacy
- Through mastery, vicarious experience, persuasion and emotional management
Stress Management
- This is about how on deals with thoughts under pressure
- Problem Focused: involves thinking about ways to fix the problem
- Emotion Focused: creates mental health around stress
- Ineffective coping skills involve alcohol or drug abuse
- However effective ones involve self-awareness, change in perspective, support and relaxation
- Relaxation should be performed by being aware of the body through breathing, meditation and visualization
- Mindfulness is about being in mind
- Meditation is a mind-healing strategy, which we change neural strength
- Motivation which derives from latin, can be two types:
- Internal: enjoying the process that is undertaken
- External: wanting to receive the final result
Motivation
- This is often conscious and result in great outcomes
- One must understand why and love what they do, find achievements and wants to change
Goal Setting
- Is used to understanding work motivation and performance (Locke)
- Achieved through pre defined paths and defined as short, mid and long
- Should include strategies like being SMART
- Very specific goals with more motivation can create more adaption
- Perfectionism, motivation, satisfaction, direction are all the benefits
- With goal setting, one can structure to reach one's final destination
Self Efficacy
- this is believing in one's own skills to produce behaviours
- People with low self efficacy underestimate things
- However people with high self efficacy are more resilient with high aspiration and problem solving
- To improve self efficacy involves experiences and seeing others succeed. Then improve emotions
Empathy and Identity
- Empathy involves relating to someone by adjusting and tuning to their needs, in the best understanding
- Identification, rationalization, conformity, self-esteem are all aspects of social identity theories
The Many Theories
- All describe the relation dynamics, such as by transformational leadership
- They must fit in the anthropological frame of reference
- A mission and vision which should be goal defined can benefit effective actions and inform any relationships
Mission and Vision
- Mission drives leaders
- The CAL loop guides leaders in the aims of the mission. By disciplined execution, leaders can aim to guide teams in pursuit of objectives of leadership
- Visions shape organizations and remain relevant
- A well described vision is needed to direct leadership, and unit a group
LORENZ’S STRANGE ATTRACTOR
- Rooted in chaos, is a metaphor for collective action that provides a more unpredictable element as a whole.
- It calls for leaders to navigate volatility with decentralized and proactive decisions, while underscoring the importance of embracement
COMMUNICATION
- Complicated systems involve multi systems, whereas complex has dynamic behaviours from interactions
- Volatility calls for decentralized decisions. This includes holistic thinking with ready means to change strategies
COMPLEX LOGIC
- Statistics have power, whereas complicated systems mean there can be many elements
- On the other hand, there can be many elements that are nonlinear
- Complex Adaptive involve human balance all relating to strong leadership
WHAT IS STRATEGIC
- It all relates to the direction of the war and the success related, all with a high value at stake and ample domain
- With coherent decisions
- All relates to an individual's mind in handling simple solutions
Mind Sets
- There are representive and wish and cost frameworks, all heavily infulenced on certain aspects
- And we must know their biases and be self aware
Strategic Thinking
- All in the name of positive thinking and helping with any negative feedback
Capabilities
- The digital dimension has exponentially helped with multi communications
- Also enabling decisions and knowledge
Bayesian Logic
- A more accurate probability is to use artifical intelligence that accounts for multiple variables
- Then judgments will be higher, and people from broadened minds could better help others
Framework: CAL LOOP
- Then the team starts reassessing themselves on their own performances regarding mission and strategies
Implementation
- With all phases now running simultaneously, communication, divergent convergion are necessary with this leadership process
- Strategic awareness is necessary and adaptation between people
CPSM
- Has a matrix of guidelines to give the team what it needs
- Serves the team well and is practical to be used in challenging environments
- Cybernetics also points in this direction. An influence system of inputs bearing on selected influence is coherent now
- Change that involves coherency is helpful
Hominds
- Began as scavengers, and evolved to hunting-gathering due to needs in their environment
- Then created hierarchical relationships in the basic social entities of small groups/male groups
- A group relationship shift, then has emphasis on behaviours and dynamics, resulting a relationship that humans pursue
- How this effects humans needs to be investigated with the study of ethics relating what humans share
Group Life
- Is important for the survival of humans, as they are vulnerable
- So this has to be a catalyst
- And a means of managing people ethics
- Forcing an ethical climate and knowing pre-war history which helps with future management
Strategic Management
- Needed better intelligence with the world war and how human was shaped (simple!)
- So people lived in smaller communities
- There was less ill, accidents and it was overall different now
- As nothing and everything was different, brains were still the same
- This relates to limited memory function or can cope with variables
- There is less mind and broading trends
Broad
- Therefore self knownity is a limited factor with big miscalculations
- Thus influences others
Ethics
- Critical ethical awareness will get to needed effects
- This involves big picture thinking and how this can be useful for leaders to learn all these things
Reassuring and Knowing
- To make decisions without any big conflicts
- Then this will be better than any analysis made
- A few important things are technology and information
- Now it's time to work on human wisdom
Then it all meets at Complex Adaptive Systems
- There now convergence of complex system studies which helps with leader application
- But it starts by just being good at being human/ethical
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