Self-Esteem and Performance

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Questions and Answers

What is socially influenced self-esteem based on?

  • A person's inner confidence
  • A person's educational background
  • The expectations of others (correct)
  • A person's past achievements

According to consistency theory, what should happen if an employee's self-esteem is increased?

  • They will become less motivated
  • Their performance will decrease
  • They will perform better and rate their own performance as higher (correct)
  • They will remain unaffected

What is the purpose of self-esteem workshops in an organizational setting?

  • To improve communication skills
  • To increase employee turnover
  • To provide insights into employees' strengths and increase self-esteem (correct)
  • To provide training on new software

What is the principle behind the 'experience with success' method of increasing self-esteem?

<p>The self-fulfilling prophecy (A)</p> Signup and view all the answers

What is the relationship between self-expectations and performance known as?

<p>The Galatea effect (D)</p> Signup and view all the answers

What type of training program is used to increase self-esteem by showing employees that they are emotionally and physically strong enough to be successful?

<p>Outdoor experiential training (D)</p> Signup and view all the answers

What personality dimension is the best predictor of work performance, organizational citizenship behavior (OCB), and academic performance?

<p>Conscientiousness (A)</p> Signup and view all the answers

Which personality dimension is most highly correlated with the number of promotions received?

<p>Extraversion (C)</p> Signup and view all the answers

According to Korman’s consistency theory, what is the correlation between self-esteem and performance?

<p>Positive correlation (B)</p> Signup and view all the answers

What type of self-esteem refers to a person’s feeling about himself in a particular situation?

<p>Situational self-esteem (D)</p> Signup and view all the answers

What is the term for a person’s overall feeling about himself?

<p>Chronic self-esteem (D)</p> Signup and view all the answers

What is the theory that explains the relationship between self-esteem and performance?

<p>Korman’s consistency theory (D)</p> Signup and view all the answers

What is the name of the process where supervisors communicate confidence in an employee to increase their self-esteem and performance?

<p>Pygmalion effect (C)</p> Signup and view all the answers

What is the outcome when negative expectations of an individual cause a decrease in their actual performance?

<p>Golem effect (A)</p> Signup and view all the answers

What type of motivation drives individuals to perform well because they enjoy the task or the challenge?

<p>Intrinsic motivation (B)</p> Signup and view all the answers

Why do efforts to teach supervisors to communicate positive expectations often fail?

<p>Because the impact is not sustainable (A)</p> Signup and view all the answers

What is the primary difference between intrinsic and extrinsic motivation?

<p>One is driven by internal factors, the other by external rewards (C)</p> Signup and view all the answers

What is the underlying idea behind the Pygmalion and Golem effects?

<p>Our expectations of others influence how we treat them (D)</p> Signup and view all the answers

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Study Notes

Personality and Work Environment

  • Psychologists believe there are five main personality dimensions: Openness to experience, Conscientiousness, Extraversion, Agreeableness, and Stability.
  • Conscientiousness is the best personality predictor of work performance, organizational citizenship behavior (OCB), and academic performance.
  • Stability is most associated with salary and setting high goals.
  • Extraversion is highly correlated with the number of promotions received.

Self-Esteem and Work Performance

  • Self-esteem is the extent to which a person views himself as valuable and worthy.
  • According to Korman’s consistency theory, there is a positive correlation between self-esteem and performance.
  • There are three types of self-esteem: Chronic self-esteem, Situational self-esteem (or self-efficacy), and Socially influenced self-esteem.
  • Organizations can increase an employee’s self-esteem through Self-esteem Workshops, Outdoor experiential training, and Experience with Success.
  • The Galatea effect is the relationship between self-expectations and performance.

Intrinsic Motivation and Supervisor Behavior

  • Intrinsic motivation is when people perform well because they enjoy the task or the challenge of completing it.
  • People who are intrinsically motivated don’t need external rewards such as pay or praise.
  • Extrinsic motivation is when people perform well to receive rewards or avoid negative consequences.
  • Supervisor Behavior involves communicating confidence in an employee to increase their self-esteem and performance, known as the Pygmalion effect.
  • The Golem effect occurs when negative expectations of an individual cause a decrease in their actual performance.

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