18 Questions
What is socially influenced self-esteem based on?
The expectations of others
According to consistency theory, what should happen if an employee's self-esteem is increased?
They will perform better and rate their own performance as higher
What is the purpose of self-esteem workshops in an organizational setting?
To provide insights into employees' strengths and increase self-esteem
What is the principle behind the 'experience with success' method of increasing self-esteem?
The self-fulfilling prophecy
What is the relationship between self-expectations and performance known as?
The Galatea effect
What type of training program is used to increase self-esteem by showing employees that they are emotionally and physically strong enough to be successful?
Outdoor experiential training
What personality dimension is the best predictor of work performance, organizational citizenship behavior (OCB), and academic performance?
Conscientiousness
Which personality dimension is most highly correlated with the number of promotions received?
Extraversion
According to Korman’s consistency theory, what is the correlation between self-esteem and performance?
Positive correlation
What type of self-esteem refers to a person’s feeling about himself in a particular situation?
Situational self-esteem
What is the term for a person’s overall feeling about himself?
Chronic self-esteem
What is the theory that explains the relationship between self-esteem and performance?
Korman’s consistency theory
What is the name of the process where supervisors communicate confidence in an employee to increase their self-esteem and performance?
Pygmalion effect
What is the outcome when negative expectations of an individual cause a decrease in their actual performance?
Golem effect
What type of motivation drives individuals to perform well because they enjoy the task or the challenge?
Intrinsic motivation
Why do efforts to teach supervisors to communicate positive expectations often fail?
Because the impact is not sustainable
What is the primary difference between intrinsic and extrinsic motivation?
One is driven by internal factors, the other by external rewards
What is the underlying idea behind the Pygmalion and Golem effects?
Our expectations of others influence how we treat them
Study Notes
Personality and Work Environment
- Psychologists believe there are five main personality dimensions: Openness to experience, Conscientiousness, Extraversion, Agreeableness, and Stability.
- Conscientiousness is the best personality predictor of work performance, organizational citizenship behavior (OCB), and academic performance.
- Stability is most associated with salary and setting high goals.
- Extraversion is highly correlated with the number of promotions received.
Self-Esteem and Work Performance
- Self-esteem is the extent to which a person views himself as valuable and worthy.
- According to Korman’s consistency theory, there is a positive correlation between self-esteem and performance.
- There are three types of self-esteem: Chronic self-esteem, Situational self-esteem (or self-efficacy), and Socially influenced self-esteem.
- Organizations can increase an employee’s self-esteem through Self-esteem Workshops, Outdoor experiential training, and Experience with Success.
- The Galatea effect is the relationship between self-expectations and performance.
Intrinsic Motivation and Supervisor Behavior
- Intrinsic motivation is when people perform well because they enjoy the task or the challenge of completing it.
- People who are intrinsically motivated don’t need external rewards such as pay or praise.
- Extrinsic motivation is when people perform well to receive rewards or avoid negative consequences.
- Supervisor Behavior involves communicating confidence in an employee to increase their self-esteem and performance, known as the Pygmalion effect.
- The Golem effect occurs when negative expectations of an individual cause a decrease in their actual performance.
This quiz assesses your understanding of how self-esteem affects employee motivation and performance. Learn how organizations can improve employee self-esteem to enhance productivity and job satisfaction. Test your knowledge of the consistency theory and its implications on employee performance.
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