Questions and Answers
What concept explains the situation where staff increased production when the supervisor visited?
C. Hawthorne Effect
Which phenomenon is characterized by greater expectation leading to greater performance?
D. Pygmalion Effect
What is it called when a supervisor's trust in their employees leads to improved performance?
A. Galatea Effect
What concept refers to the loss of performance due to low leadership expectation?
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Which theory is associated with an individual's high self-expectation leading to high performance?
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Study Notes
Expectancy Theory
- The Hawthorne Effect explains the situation where staff increased production when the supervisor visited, demonstrating the influence of observer attention on performance.
- The Pygmalion Effect is characterized by greater expectation leading to greater performance, highlighting the impact of leadership expectations on employee outcomes.
- The Galatea Effect occurs when a supervisor's trust in their employees leads to improved performance, illustrating the positive consequences of high expectations.
- The Golem Effect refers to the loss of performance due to low leadership expectation, underscoring the negative impact of low expectations on employee outcomes.
- Self-Efficacy Theory is associated with an individual's high self-expectation leading to high performance, emphasizing the role of personal confidence in achieving goals.
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