Podcast
Questions and Answers
What is the recommended approach when encountering someone with a car hauler or flatbed trailer at a gas station?
What is the recommended approach when encountering someone with a car hauler or flatbed trailer at a gas station?
- Ask probing questions about the customer's hauling needs
- Introduce yourself and express interest in sharing information about the trailers in stock (correct)
- Quickly offer a discount to entice the customer into a purchase
- Avoid making any contact and continue with your business
What is the suggested way to handle the opportunity when a customer brings in a trailer for service or parts?
What is the suggested way to handle the opportunity when a customer brings in a trailer for service or parts?
- Immediately offer a trade-in deal for the existing trailer
- Avoid any interaction and let the customer handle their business
- Introduce yourself and potentially make another sale by sharing quick knowledge about current deals and inventory (correct)
- Engage in a lengthy discussion about the customer's previous experiences with trailers
Where are potential opportunities for more sales recommended to be found?
Where are potential opportunities for more sales recommended to be found?
- By aggressively approaching potential customers at all times
- In your daily routine, including encounters at places like gas stations (correct)
- Through extensive advertising campaigns
- Only within the store premises during working hours
What is the suggested attitude when looking to expand your customer base?
What is the suggested attitude when looking to expand your customer base?
What does the text recommend if you're looking to expand your customer base through referrals?
What does the text recommend if you're looking to expand your customer base through referrals?
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