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Questions and Answers
What is the designated Least Risk Bomb Location (LRBL) for the ATR 72 500/600?
What is the designated Least Risk Bomb Location (LRBL) for the ATR 72 500/600?
How should the bomb be positioned at the LRBL to minimize risk?
How should the bomb be positioned at the LRBL to minimize risk?
What action must be taken with passengers during a bomb threat situation?
What action must be taken with passengers during a bomb threat situation?
What position must passengers seated close to the bomb assume?
What position must passengers seated close to the bomb assume?
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What should passengers be instructed to do upon landing during a bomb threat?
What should passengers be instructed to do upon landing during a bomb threat?
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What form should be handed to a passenger who continues to refuse compliance with regulations?
What form should be handed to a passenger who continues to refuse compliance with regulations?
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What should a Flight Attendant do if a passenger physically interferes with them or another passenger?
What should a Flight Attendant do if a passenger physically interferes with them or another passenger?
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Who is authorized to utilize the restraining device if the Pilot in Command deems it necessary?
Who is authorized to utilize the restraining device if the Pilot in Command deems it necessary?
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Which of the following should NOT be done with the restraining device?
Which of the following should NOT be done with the restraining device?
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What role does the Communication Flight Attendant play during a restraint process?
What role does the Communication Flight Attendant play during a restraint process?
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What should be included in the written report by witnesses of an incident?
What should be included in the written report by witnesses of an incident?
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Who should be assigned to release the restrained passenger during an emergency?
Who should be assigned to release the restrained passenger during an emergency?
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What should Flight Attendants do before restraining a disruptive passenger?
What should Flight Attendants do before restraining a disruptive passenger?
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What should be the first action taken when a bomb warning occurs?
What should be the first action taken when a bomb warning occurs?
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In which category is a vague bomb warning classified?
In which category is a vague bomb warning classified?
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Which action is NOT recommended when the aircraft is on the ground during a bomb threat?
Which action is NOT recommended when the aircraft is on the ground during a bomb threat?
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What does a YELLOW (NON SPECIFIC) bomb warning indicate?
What does a YELLOW (NON SPECIFIC) bomb warning indicate?
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What should be done with passengers during an airplane bomb threat while on the ground?
What should be done with passengers during an airplane bomb threat while on the ground?
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What is the primary purpose of classifying bomb warnings?
What is the primary purpose of classifying bomb warnings?
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When an aircraft is in flight and a bomb warning occurs, what action is required?
When an aircraft is in flight and a bomb warning occurs, what action is required?
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Who categorizes each bomb threat and issues the threat classification?
Who categorizes each bomb threat and issues the threat classification?
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What should the pilot communicate to passengers in the event of a suspected device on board?
What should the pilot communicate to passengers in the event of a suspected device on board?
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What action should be taken if an unclaimed object is found on the aircraft?
What action should be taken if an unclaimed object is found on the aircraft?
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What should flight attendants do if they first discover a suspicious item?
What should flight attendants do if they first discover a suspicious item?
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In case of a suspected device, what should the flight crew prioritize for passengers?
In case of a suspected device, what should the flight crew prioritize for passengers?
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What should flight attendants remove from the vicinity of a suspect device?
What should flight attendants remove from the vicinity of a suspect device?
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How should flight attendants respond when an immediate landing can be made?
How should flight attendants respond when an immediate landing can be made?
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During a search for a suspicious item, what should flight attendants instruct passengers regarding their baggage?
During a search for a suspicious item, what should flight attendants instruct passengers regarding their baggage?
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What is a key consideration when dealing with the pressurization of the aircraft during a suspicious item scenario?
What is a key consideration when dealing with the pressurization of the aircraft during a suspicious item scenario?
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What is the first action to take after landing in the event of an emergency?
What is the first action to take after landing in the event of an emergency?
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What announcement should be made to passengers if a hijack threat is detected while on the ground?
What announcement should be made to passengers if a hijack threat is detected while on the ground?
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Which hijacking category is primarily driven by motives related to personal circumstances?
Which hijacking category is primarily driven by motives related to personal circumstances?
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Why is it crucial to maintain a normal atmosphere in the cabin during a hijack situation?
Why is it crucial to maintain a normal atmosphere in the cabin during a hijack situation?
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What is a common motive for hijackers categorized as criminals?
What is a common motive for hijackers categorized as criminals?
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How should a flight crew respond to a hijack threat once airborne?
How should a flight crew respond to a hijack threat once airborne?
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In what category do politically motivated terrorists fall within the types of hijacking?
In what category do politically motivated terrorists fall within the types of hijacking?
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What must a flight crew do before allowing anyone to enter the cockpit?
What must a flight crew do before allowing anyone to enter the cockpit?
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What should be the primary focus of communication with a hijacker?
What should be the primary focus of communication with a hijacker?
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What information should a Flight Attendant avoid providing to a hijacker?
What information should a Flight Attendant avoid providing to a hijacker?
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Which action is advised if a hijacker is acting unpredictably?
Which action is advised if a hijacker is acting unpredictably?
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What essential information should be passed to the cockpit about the hijacker?
What essential information should be passed to the cockpit about the hijacker?
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When observing a hijacker, what crucial physical details should a Flight Attendant report?
When observing a hijacker, what crucial physical details should a Flight Attendant report?
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How should the Captain be informed of a hijacking situation?
How should the Captain be informed of a hijacking situation?
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What is the recommended action if a hijacker demands entry to the cockpit?
What is the recommended action if a hijacker demands entry to the cockpit?
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What should be considered when evaluating armed persons on board?
What should be considered when evaluating armed persons on board?
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Study Notes
Security Procedures for Crew Members
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Handling Unruly/Disruptive Passengers: Indonesian Law No. 2/1976 and No. 4/1976 allow the Captain to restrain disruptive passengers if their actions jeopardize safety or order, or to protect the aircraft or people on board. The Captain can also authorize other crew members to restrain the passenger. Acts endangering flight safety carry a maximum 5-year prison sentence; jeopardizing order, a maximum 1-year prison sentence.
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Passenger Identification: Refer to OM part A 8.2.2.10 to identify passengers whose behavior threatens other passengers or crew.
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Illegal Acts/Conditions: Actions or conditions violating the country's laws, including obvious drug use (without proper care), threats of violence, incidents of exposure or proposals, theft, carrying unauthorized weapons, interfering with crew or flight safety, spreading false information (like bomb threats), and acts of aerial piracy will result in possible removal from the flight and prosecution.
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Crew Member Notification: The Flight Attendant (FA-1) will immediately notify the Pilot in Command (PIC) if a passenger displays disruptive behavior.
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Coordination: The PIC will coordinate with other crewmembers to take appropriate action to de-escalate situations, including issuing final warnings.
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Passenger Restraint Considerations: Restraint is permissible if all other solutions fail; the situation needs immediate action; and retraining is not a higher safety risk. Restraint can continue after landing until police arrive, provided the PIC informs authorities.
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Ground Procedures: Flight attendants should be notified of disruptive passenger behavior; attendants should approach and warn the passenger.
In-Flight Disruptive Behavior
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Passenger Reporting: The FA-1 must report to the PIC any passenger exhibiting unruly behavior or refusing to comply.
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Verbal Warnings: Verbal warnings are often the initial step. The first verbal warning should be delivered with a polite, calm approach, emphasizing cooperation
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Additional Warnings: A second verbal warning may involve the "Law Statement for Disruptive Passenger” card. A final warning should follow if initial attempts to resolve the situation fail.
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Flight Diversion/Reporting: If a passenger continues to be disruptive, the PIC should prepare for a flight diversion to the nearest suitable airport for the passenger to be removed. The PIC must inform the appropriate authorities.
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Documentation: Detailed reports on incidents must be completed, including facts, passenger details, witness statements, and police involvement.
Restraint of Passengers
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PIC Authorization: The PIC must authorize any restraint action.
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Use of Restraint Devices: Crew will secure the unruly passenger with appropriate devices, prioritizing safety.
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Emergency Preparation: Always avoid securing the restrained passenger to the aircraft's furnishings to facilitate emergency evacuations.
Witnesses of Incidents
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Written Reports: Crew members and passengers who witness disruptive behavior must provide written reports detailing the incident, describing what occurred, who was involved, and any relevant information.
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Providing Contact Information: Witnesses should identify themselves and provide contact information for future investigation.
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Preservation of Records: Passenger lists, seat assignments, and witness statements are critical records to help determine locations of the incident.
Bomb Threats
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Classifications: Bomb threats are categorized as vague, non-specific, or specific, impacting the necessary safety precaution.
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Ground Procedures: The flight crew should follow instructions from air traffic control (ATC) and ground authorities during a bomb threat on the ground.
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In-Flight Procedures: Follow specific procedures for dealing with bomb threats while in-flight, including quick evaluations, announcements, and careful handling of any objects of concern.
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Least Risk Bomb Location (LRBL): During a threat the least damage to the aircraft is crucial.
Hijacking
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Hijacker Types: Hijackers are categorized as criminals, politically motivated, mentally unstable, terrorists, or refugees.
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Passenger Safety: Passengers must remain calm during hijack attempts; flight attendants must prioritize passenger safety.
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Communication and Cooperation: Maintain a steady presence and provide an agreeable attitude to de-escalate the situation. Flight attendants work with hijackers to ensure everyone's safety.
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Reporting/Procedures: All critical information, including the description of the hijacker and their demands, should be relayed immediately.
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Description
Explore essential security procedures for crew members when handling unruly passengers and ensuring flight safety. Understand the legal framework and responsibilities outlined in Indonesian law, including identification of threats and responding to illegal acts. Test your knowledge with this comprehensive quiz on aviation security.
