Security Procedures for Crew Members

Procedures for handling unruly or disruptive passengers on board an aircraft.

A form given to passengers, notifying them of the serious consequences of disruptive behavior.

Passenger actions that physically harm or threaten flight attendants or other passengers.

Flight Attendants must immediately inform the Pilot-in-Command (PIC) if a passenger physically interferes.

Pilot-in-Command (PIC) authorization for restraining unruly passengers.

Restraint devices must be used in a way that permits quick evacuation in case of an emergency.

Flight crew and passengers who witness disruptive incidents must report details to the authorities.

Reports should include passenger names, seat numbers, and contact information whenever available.

The safest place to put a bomb on an ATR 72 500/600 aircraft is the Service Door.

Steps include placing the bomb in a bag near the Service Door, covering it with cushioning material, putting the Service Door handle in inflight position, and moving passengers away.

Passengers must keep their heads behind the backrests for protection, except those near the bomb who should assume the brace position.

Passengers should remain seated until the aircraft comes to a complete stop and await instructions for an orderly disembarkation or evacuation.

There are specific procedures for communication and coordination between the Flight Crew and Flight Attendants regarding security procedures.

A warning is received that a device has been placed on board the aircraft, potentially a hoax, but flight crew must take it seriously.

The Pilot-in-Command (PIC) informs passengers about the suspected device, emphasizing safety and requesting cooperation.

Flight attendants conduct a preliminary search of the cabin area for the suspected device.

The flight crew communicates with the station manager or designated representative about the situation.

Both flight crew and flight attendants conduct a thorough search of the aircraft for the suspected device.

Passengers are instructed to stay calm, identify and hold their cabin baggage, and cooperate with the search.

Any unclaimed or unidentified object is treated as a potential bomb and should not be moved, touched, or opened.

In case of an immediate landing, passengers are notified, the suspect device is stabilized, and emergency procedures are followed.

Bomb threats are categorized into three levels: Green (Vague), Yellow (Non-Specific), and Red (Specific), based on the threat's credibility and target specificity.

A bomb threat lacking credibility or target identification, requiring no extra precautions.

A bomb threat referencing a target but with unclear credibility or effectiveness of countermeasures. Additional precautions are needed.

A specific threat, targeting a specific location or group, with high credibility. Requires immediate and specific countermeasures.

Evaluating the credibility and specificity of a bomb threat to determine its seriousness and required actions.

Maintain calmness, inform authorities, follow instructions from the ground, evacuate passengers safely, and assemble them in a designated location.

Maintain calmness, conduct security searches to assess the warning, and follow prescribed procedures, especially when in-flight.

The threat assessment team communicates the threat level and actions to the station manager using the fastest means available.

Passengers and crew exit the aircraft immediately through all emergency doors after landing, without cabin baggage, and assemble at a designated safe area.

A designated area, at least 100 meters away from the aircraft and upwind, where passengers gather after an emergency landing.

A report made to authorities when a hijacking threat is suspected, by either flight crew or flight attendants.

Procedures to follow when a hijack threat is received while the aircraft is on the ground, including informing authorities, returning to a designated area, maintaining a calm atmosphere, and following ground official instructions.

Procedures to follow when a hijacking threat is received while the aircraft is in the air, including informing authorities, staying calm, avoiding anything that might provoke the hijacker, and remaining vigilant.

Hijackers are categorized into five main groups: criminals, political activists, individuals with mental health issues, terrorists, and refugees.

A hijacking motivated by political reasons, usually aimed at influencing political change or freeing political detainees.

A hijacking carried out by politically motivated terrorists, often with the intention of causing harm and damage.

When dealing with a hijacker, maintain communication and try to build rapport by talking about neutral topics like weather or family. This helps to de-escalate the situation and potentially gain their trust.

Flight attendants should discreetly observe a hijacker and report key details to the cockpit. This includes information about their weapons, location, and physical description.

If a hijacker has an explosive device, look for three essential elements: a power source, an initiator, and the explosive material itself. For flammable liquids, also note the source of ignition.

Gather and relay any demands made by the hijacker to the cockpit, as these will be crucial information for ground control.

If the hijacker demands access to the cockpit, attempt to warn the flight crew beforehand using pre-arranged signals. If entering the cockpit, position yourself between the hijacker and the flight crew.

Evaluate any armed passengers on board, but take no action without the Captain's approval. There might be 'sleepers' - unknown hijackers.

If a situation like a warning signal or an attendant call is about to happen, inform the hijacker beforehand to avoid surprise situations.

During pre-flight checks, brief the flight crew and cabin crew on signals to be used in case of a hijacking, like notifying the cockpit of the situation or warning of a hijacker's access to the cockpit.