Security Procedures for Crew Members
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Questions and Answers

What is the designated Least Risk Bomb Location (LRBL) for the ATR 72 500/600?

  • Service door (correct)
  • Overwing exit
  • Rear exit door
  • Cockpit door

    • How should the bomb be positioned at the LRBL to minimize risk?

  • On the floor next to the wall
  • Under a passenger seat
  • In the overhead compartment
  • Near the service door, preferably in a bag attached to the door (correct)

    • What action must be taken with passengers during a bomb threat situation?

  • Allow all passengers to move freely
  • Inform passengers to stay in their seats with seatbelts fastened
  • Move passengers 3 rows away from the door (correct)
  • Remove passengers closest to the bomb

    • What position must passengers seated close to the bomb assume?

    <p>Brace position (B)</p> Signup and view all the answers

    What should passengers be instructed to do upon landing during a bomb threat?

    <p>Wait for the aircraft to come to a complete stop and await further instructions (B)</p> Signup and view all the answers

    What form should be handed to a passenger who continues to refuse compliance with regulations?

    <p>FINAL WARNING FROM THE PILOT IN COMMAND (B)</p> Signup and view all the answers

    What should a Flight Attendant do if a passenger physically interferes with them or another passenger?

    <p>Immediately inform the Pilot in Command (B)</p> Signup and view all the answers

    Who is authorized to utilize the restraining device if the Pilot in Command deems it necessary?

    <p>FA-1 (B)</p> Signup and view all the answers

    Which of the following should NOT be done with the restraining device?

    <p>Secure it to the aircraft furnishings (D)</p> Signup and view all the answers

    What role does the Communication Flight Attendant play during a restraint process?

    <p>They give warnings to disruptive passengers (A)</p> Signup and view all the answers

    What should be included in the written report by witnesses of an incident?

    <p>Detailed accounts of what happened and personal contact details (C)</p> Signup and view all the answers

    Who should be assigned to release the restrained passenger during an emergency?

    <p>ABP (able-bodied passenger) (B)</p> Signup and view all the answers

    What should Flight Attendants do before restraining a disruptive passenger?

    <p>Brief FA-2 and ABP (B)</p> Signup and view all the answers

    What should be the first action taken when a bomb warning occurs?

    <p>Keep calm and do not panic (C)</p> Signup and view all the answers

    In which category is a vague bomb warning classified?

    <p>GREEN (VAGUE) (B)</p> Signup and view all the answers

    Which action is NOT recommended when the aircraft is on the ground during a bomb threat?

    <p>Panic and rush passengers away from the aircraft (A)</p> Signup and view all the answers

    What does a YELLOW (NON SPECIFIC) bomb warning indicate?

    <p>The warning relates to potential targets but is uncertain (C)</p> Signup and view all the answers

    What should be done with passengers during an airplane bomb threat while on the ground?

    <p>Assemble them upwind and at least 100 meters away from the aircraft (C)</p> Signup and view all the answers

    What is the primary purpose of classifying bomb warnings?

    <p>To determine the appropriate level of response (C)</p> Signup and view all the answers

    When an aircraft is in flight and a bomb warning occurs, what action is required?

    <p>Conduct security searches on board (C)</p> Signup and view all the answers

    Who categorizes each bomb threat and issues the threat classification?

    <p>The OCC threat assessor (B)</p> Signup and view all the answers

    What should the pilot communicate to passengers in the event of a suspected device on board?

    <p>We are currently investigating the situation and need your calm cooperation. (C)</p> Signup and view all the answers

    What action should be taken if an unclaimed object is found on the aircraft?

    <p>Treat it as a suspect bomb and do not touch it. (A)</p> Signup and view all the answers

    What should flight attendants do if they first discover a suspicious item?

    <p>Immediately report to the flight crew. (C)</p> Signup and view all the answers

    In case of a suspected device, what should the flight crew prioritize for passengers?

    <p>Ensuring they keep their heads below the seat backs if instructed. (B)</p> Signup and view all the answers

    What should flight attendants remove from the vicinity of a suspect device?

    <p>Portable oxygen bottles and alcohol bottles. (D)</p> Signup and view all the answers

    How should flight attendants respond when an immediate landing can be made?

    <p>They must alert passengers of impending landing without details. (D)</p> Signup and view all the answers

    During a search for a suspicious item, what should flight attendants instruct passengers regarding their baggage?

    <p>Hold their cabin baggage for easier checking. (A)</p> Signup and view all the answers

    What is a key consideration when dealing with the pressurization of the aircraft during a suspicious item scenario?

    <p>The effects of pressure equalization. (D)</p> Signup and view all the answers

    What is the first action to take after landing in the event of an emergency?

    <p>Disembark passengers and crew through all emergency doors (C)</p> Signup and view all the answers

    What announcement should be made to passengers if a hijack threat is detected while on the ground?

    <p>There has been a technical failure (B)</p> Signup and view all the answers

    Which hijacking category is primarily driven by motives related to personal circumstances?

    <p>Mental depression (D)</p> Signup and view all the answers

    Why is it crucial to maintain a normal atmosphere in the cabin during a hijack situation?

    <p>To ensure passengers remain calm and do not panic (B)</p> Signup and view all the answers

    What is a common motive for hijackers categorized as criminals?

    <p>Financial gain (C)</p> Signup and view all the answers

    How should a flight crew respond to a hijack threat once airborne?

    <p>Avoid actions that might alarm the hijacker (B)</p> Signup and view all the answers

    In what category do politically motivated terrorists fall within the types of hijacking?

    <p>Terrorists (A)</p> Signup and view all the answers

    What must a flight crew do before allowing anyone to enter the cockpit?

    <p>Obtain prior permission (A)</p> Signup and view all the answers

    What should be the primary focus of communication with a hijacker?

    <p>Discuss various topics to take their mind off their goals. (B)</p> Signup and view all the answers

    What information should a Flight Attendant avoid providing to a hijacker?

    <p>Information that could be used against you. (B)</p> Signup and view all the answers

    Which action is advised if a hijacker is acting unpredictably?

    <p>Maintain a calm demeanor and warn them of any changes. (C)</p> Signup and view all the answers

    What essential information should be passed to the cockpit about the hijacker?

    <p>The type of weapon they possess. (A)</p> Signup and view all the answers

    When observing a hijacker, what crucial physical details should a Flight Attendant report?

    <p>Name, weight, height, and clothing. (D)</p> Signup and view all the answers

    How should the Captain be informed of a hijacking situation?

    <p>Using a specific signal as discussed in preflight checks. (D)</p> Signup and view all the answers

    What is the recommended action if a hijacker demands entry to the cockpit?

    <p>Try to warn the Flight Crew using a pre-established signal. (C)</p> Signup and view all the answers

    What should be considered when evaluating armed persons on board?

    <p>Identifying potential 'sleepers' among crew and passengers. (A)</p> Signup and view all the answers

    Flashcards

    Passenger Disruption Response

    Procedures for handling unruly or disruptive passengers on board an aircraft.

    Final Warning Form

    A form given to passengers, notifying them of the serious consequences of disruptive behavior.

    Physical Interference by Passenger

    Passenger actions that physically harm or threaten flight attendants or other passengers.

    Flight Attendant Action (Physical Interference)

    Flight Attendants must immediately inform the Pilot-in-Command (PIC) if a passenger physically interferes.

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    Passenger Restraint Authorization

    Pilot-in-Command (PIC) authorization for restraining unruly passengers.

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    Restraint Device Use

    Restraint devices must be used in a way that permits quick evacuation in case of an emergency.

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    Witness Report Requirements

    Flight crew and passengers who witness disruptive incidents must report details to the authorities.

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    Passenger Identification in Incident Reports

    Reports should include passenger names, seat numbers, and contact information whenever available.

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    ATR 72 Bomb Location

    The safest place to put a bomb on an ATR 72 500/600 aircraft is the Service Door.

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    Preparing the LRBL

    Steps include placing the bomb in a bag near the Service Door, covering it with cushioning material, putting the Service Door handle in inflight position, and moving passengers away.

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    Passenger Safety Before Landing

    Passengers must keep their heads behind the backrests for protection, except those near the bomb who should assume the brace position.

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    Deplaning Instructions

    Passengers should remain seated until the aircraft comes to a complete stop and await instructions for an orderly disembarkation or evacuation.

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    Flight Crew & Flight Attendant Coordination

    There are specific procedures for communication and coordination between the Flight Crew and Flight Attendants regarding security procedures.

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    Suspect Device Onboard

    A warning is received that a device has been placed on board the aircraft, potentially a hoax, but flight crew must take it seriously.

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    Flight Crew Announcement

    The Pilot-in-Command (PIC) informs passengers about the suspected device, emphasizing safety and requesting cooperation.

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    Flight Attendant Search

    Flight attendants conduct a preliminary search of the cabin area for the suspected device.

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    Flight Crew Coordination

    The flight crew communicates with the station manager or designated representative about the situation.

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    Aircraft Security Check

    Both flight crew and flight attendants conduct a thorough search of the aircraft for the suspected device.

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    Passenger Instructions

    Passengers are instructed to stay calm, identify and hold their cabin baggage, and cooperate with the search.

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    Suspect Object Handling

    Any unclaimed or unidentified object is treated as a potential bomb and should not be moved, touched, or opened.

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    Emergency Procedures

    In case of an immediate landing, passengers are notified, the suspect device is stabilized, and emergency procedures are followed.

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    Bomb Threat Classification

    Bomb threats are categorized into three levels: Green (Vague), Yellow (Non-Specific), and Red (Specific), based on the threat's credibility and target specificity.

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    Green Bomb Threat

    A bomb threat lacking credibility or target identification, requiring no extra precautions.

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    Yellow Bomb Threat

    A bomb threat referencing a target but with unclear credibility or effectiveness of countermeasures. Additional precautions are needed.

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    Red Bomb Threat

    A specific threat, targeting a specific location or group, with high credibility. Requires immediate and specific countermeasures.

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    Bomb Threat Assessment

    Evaluating the credibility and specificity of a bomb threat to determine its seriousness and required actions.

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    Action for Grounded Aircraft (Bomb Threat)

    Maintain calmness, inform authorities, follow instructions from the ground, evacuate passengers safely, and assemble them in a designated location.

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    Action for Airborne Aircraft (Bomb Threat)

    Maintain calmness, conduct security searches to assess the warning, and follow prescribed procedures, especially when in-flight.

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    Bomb Threat Communication

    The threat assessment team communicates the threat level and actions to the station manager using the fastest means available.

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    Disembark After Landing

    Passengers and crew exit the aircraft immediately through all emergency doors after landing, without cabin baggage, and assemble at a designated safe area.

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    Assembly Point

    A designated area, at least 100 meters away from the aircraft and upwind, where passengers gather after an emergency landing.

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    Hijack Threat Report

    A report made to authorities when a hijacking threat is suspected, by either flight crew or flight attendants.

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    Hijack Threat Response (Ground)

    Procedures to follow when a hijack threat is received while the aircraft is on the ground, including informing authorities, returning to a designated area, maintaining a calm atmosphere, and following ground official instructions.

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    Hijack Threat Response (In-flight)

    Procedures to follow when a hijacking threat is received while the aircraft is in the air, including informing authorities, staying calm, avoiding anything that might provoke the hijacker, and remaining vigilant.

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    Hijacking Categories

    Hijackers are categorized into five main groups: criminals, political activists, individuals with mental health issues, terrorists, and refugees.

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    Political Hijacking

    A hijacking motivated by political reasons, usually aimed at influencing political change or freeing political detainees.

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    Terrorist Hijacking

    A hijacking carried out by politically motivated terrorists, often with the intention of causing harm and damage.

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    Hijacker Communication

    When dealing with a hijacker, maintain communication and try to build rapport by talking about neutral topics like weather or family. This helps to de-escalate the situation and potentially gain their trust.

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    Hijacker Observation

    Flight attendants should discreetly observe a hijacker and report key details to the cockpit. This includes information about their weapons, location, and physical description.

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    Bomb Detection

    If a hijacker has an explosive device, look for three essential elements: a power source, an initiator, and the explosive material itself. For flammable liquids, also note the source of ignition.

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    Hijacker Demands

    Gather and relay any demands made by the hijacker to the cockpit, as these will be crucial information for ground control.

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    Cockpit Access

    If the hijacker demands access to the cockpit, attempt to warn the flight crew beforehand using pre-arranged signals. If entering the cockpit, position yourself between the hijacker and the flight crew.

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    Armed Passengers

    Evaluate any armed passengers on board, but take no action without the Captain's approval. There might be 'sleepers' - unknown hijackers.

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    Unexpected Events

    If a situation like a warning signal or an attendant call is about to happen, inform the hijacker beforehand to avoid surprise situations.

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    Pre-Flight Briefing

    During pre-flight checks, brief the flight crew and cabin crew on signals to be used in case of a hijacking, like notifying the cockpit of the situation or warning of a hijacker's access to the cockpit.

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    Study Notes

    Security Procedures for Crew Members

    • Handling Unruly/Disruptive Passengers: Indonesian Law No. 2/1976 and No. 4/1976 allow the Captain to restrain disruptive passengers if their actions jeopardize safety or order, or to protect the aircraft or people on board. The Captain can also authorize other crew members to restrain the passenger. Acts endangering flight safety carry a maximum 5-year prison sentence; jeopardizing order, a maximum 1-year prison sentence.

    • Passenger Identification: Refer to OM part A 8.2.2.10 to identify passengers whose behavior threatens other passengers or crew.

    • Illegal Acts/Conditions: Actions or conditions violating the country's laws, including obvious drug use (without proper care), threats of violence, incidents of exposure or proposals, theft, carrying unauthorized weapons, interfering with crew or flight safety, spreading false information (like bomb threats), and acts of aerial piracy will result in possible removal from the flight and prosecution.

    • Crew Member Notification: The Flight Attendant (FA-1) will immediately notify the Pilot in Command (PIC) if a passenger displays disruptive behavior.

    • Coordination: The PIC will coordinate with other crewmembers to take appropriate action to de-escalate situations, including issuing final warnings.

    • Passenger Restraint Considerations: Restraint is permissible if all other solutions fail; the situation needs immediate action; and retraining is not a higher safety risk. Restraint can continue after landing until police arrive, provided the PIC informs authorities.

    • Ground Procedures: Flight attendants should be notified of disruptive passenger behavior; attendants should approach and warn the passenger.

    In-Flight Disruptive Behavior

    • Passenger Reporting: The FA-1 must report to the PIC any passenger exhibiting unruly behavior or refusing to comply.

    • Verbal Warnings: Verbal warnings are often the initial step. The first verbal warning should be delivered with a polite, calm approach, emphasizing cooperation

    • Additional Warnings: A second verbal warning may involve the "Law Statement for Disruptive Passenger” card. A final warning should follow if initial attempts to resolve the situation fail.

    • Flight Diversion/Reporting: If a passenger continues to be disruptive, the PIC should prepare for a flight diversion to the nearest suitable airport for the passenger to be removed. The PIC must inform the appropriate authorities.

    • Documentation: Detailed reports on incidents must be completed, including facts, passenger details, witness statements, and police involvement.

    Restraint of Passengers

    • PIC Authorization: The PIC must authorize any restraint action.

    • Use of Restraint Devices: Crew will secure the unruly passenger with appropriate devices, prioritizing safety.

    • Emergency Preparation: Always avoid securing the restrained passenger to the aircraft's furnishings to facilitate emergency evacuations.

    Witnesses of Incidents

    • Written Reports: Crew members and passengers who witness disruptive behavior must provide written reports detailing the incident, describing what occurred, who was involved, and any relevant information.

    • Providing Contact Information: Witnesses should identify themselves and provide contact information for future investigation.

    • Preservation of Records: Passenger lists, seat assignments, and witness statements are critical records to help determine locations of the incident.

    Bomb Threats

    • Classifications: Bomb threats are categorized as vague, non-specific, or specific, impacting the necessary safety precaution.

    • Ground Procedures: The flight crew should follow instructions from air traffic control (ATC) and ground authorities during a bomb threat on the ground.

    • In-Flight Procedures: Follow specific procedures for dealing with bomb threats while in-flight, including quick evaluations, announcements, and careful handling of any objects of concern.

    • Least Risk Bomb Location (LRBL): During a threat the least damage to the aircraft is crucial.

    Hijacking

    • Hijacker Types: Hijackers are categorized as criminals, politically motivated, mentally unstable, terrorists, or refugees.

    • Passenger Safety: Passengers must remain calm during hijack attempts; flight attendants must prioritize passenger safety.

    • Communication and Cooperation: Maintain a steady presence and provide an agreeable attitude to de-escalate the situation. Flight attendants work with hijackers to ensure everyone's safety.

    • Reporting/Procedures: All critical information, including the description of the hijacker and their demands, should be relayed immediately.

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    Description

    Explore essential security procedures for crew members when handling unruly passengers and ensuring flight safety. Understand the legal framework and responsibilities outlined in Indonesian law, including identification of threats and responding to illegal acts. Test your knowledge with this comprehensive quiz on aviation security.

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