Security Guard Code of Conduct Quiz

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Questions and Answers

What is one of the responsibilities of an individual licensee working as a security guard?

Use profane, abusive, or insulting language when dealing with the public

Respect the privacy of others and treat all information received as confidential, except where disclosure is required as part of such work or by law (correct)

Exercise unnecessary force when dealing with the public

Discriminate based on a person's race, ancestry, or disability

What behavior is considered a breach of the code of conduct for a licensee?

Cooperating with the police when it is required by law

Treating all persons equally, without discrimination based on a person’s race, ancestry, or disability

Using profane, abusive, or insulting language or actions that are otherwise uncivil to any member of the public (correct)

Complying with all federal, provincial, and municipal laws

Which of the following is a requirement for an individual licensee working as a security guard?

Discriminate based on a person’s race, ancestry, or disability

Comply with all federal, provincial, and municipal laws (correct)

Refrain from treating all persons equally

Exercise unnecessary force when dealing with the public

What is a responsibility of an individual licensee working as a security guard regarding property and equipment?

Respect and use all property and equipment in accordance with the conditions of your licence Signup and view all the answers

What is a requirement for an individual licensee working as a security guard regarding honesty and integrity?

Act with honesty and integrity Signup and view all the answers

What is the minimum age requirement for holding a license under the PSISA?

18 years old Signup and view all the answers

What consequences can non-compliance with the Act and Regulations lead to?

Imprisonment Signup and view all the answers

What is the authority of the Registrar in handling complaints?

Authority to handle complaints and may refer them to a facilitator for resolution Signup and view all the answers

What are the eligibility requirements for holding a license under the PSISA?

Clean criminal record, being at least 18 years old, entitled to work in Canada, and successfully completing prescribed training and testing Signup and view all the answers

What are the responsibilities of companies offering investigative and security services for hire?

Securing licenses and adhering to the regulations outlined in the Act Signup and view all the answers

What actions are prohibited by the regulatory authority in the context of security licenses?

Conspiring to break rules, making false statements or complaints, and lying about licenses Signup and view all the answers

What are the requirements for filing a complaint against a licensee?

In writing, signed, and filed within 90 days Signup and view all the answers

What are the potential disciplinary actions for violations of security license regulations?

Additional training, license suspension, or revocation Signup and view all the answers

What happens if the Registrar declines to deal with a complaint?

Notice and reasons for the decision must be given to the complainant Signup and view all the answers

What triggers an investigation against a security guard in the context of a complaint?

A complaint made to the Registrar Signup and view all the answers

What does the code of conduct for security guards and licensed business entities emphasize?

Professionalism, integrity, and lawful behavior Signup and view all the answers

In what situations can a security guard conceal their identity according to the code of conduct?

For investigative purposes, such as undercover work Signup and view all the answers

What is prohibited for licensed business entities and their officers according to the code of conduct?

Conspiring with others in breaching the code, making false statements or complaints, or misrepresenting the type or conditions of the licensee Signup and view all the answers

What are the key requirements for security guards according to the code of conduct?

Acting with honesty and integrity, respecting property and equipment, complying with laws, treating all persons equally Signup and view all the answers

What is the overall aim of the code of conduct for security guards and licensed business entities?

Upholding professionalism, integrity, and lawful behavior in their respective roles Signup and view all the answers

Study Notes

Code of Conduct for Security Guards and Licensed Business Entities

O. Reg. 363/07, s. 2 (1) outlines the code of conduct for security guards, including acting with honesty and integrity, respecting property and equipment, complying with laws, treating all persons equally, refraining from using profane language, and more.
John, a security guard, adheres to the code by reporting an unlocked door, a malfunctioning security camera, disruptive behavior, and a safety hazard, demonstrating honesty, respect, compliance with laws, and refraining from prohibited behavior.
John treats all individuals equally, refrains from using profane language, and avoids exercising unnecessary force in various situations, showcasing his commitment to professionalism and lawful behavior.
The code also requires security guards to respect privacy, cooperate with the police, and refrain from being unfit for duty due to alcohol or drugs.
Exceptions to the code include situations where a security guard needs to conceal their identity for investigative purposes, such as undercover work.
O. Reg. 363/07, s. 2 (2) specifies that an individual licensee can conceal their identity as a private investigator or security guard for investigative purposes.
Licensed business entities and their officers, directors, partners, and sole proprietors are also subject to a code of conduct, which includes complying with laws, treating all persons equally, respecting privacy, and cooperating with the police.
Business entities and their officers are prohibited from conspiring with others in breaching the code, making false statements or complaints, or misrepresenting the type or conditions of the licensee.
The code emphasizes the importance of following laws, treating everyone fairly, and respecting privacy when conducting business.
It also prohibits conspiring with others to breach the code, making false statements or complaints, and misrepresenting the type or conditions of the licensee.
The code applies to licensed business entities and their personnel, ensuring lawful, fair, and respectful conduct in the course of their operations.
Overall, the code of conduct for security guards and licensed business entities aims to uphold professionalism, integrity, and lawful behavior in their respective roles.

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Description

Test your knowledge of the code of conduct for security guards and licensed business entities with this quiz. Explore the regulations, ethical guidelines, and expectations regarding professionalism, integrity, and lawful behavior in the security industry.