Code of Conduct for Security Guards and Licensed Business Entities Quiz

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Questions and Answers

What is one of the responsibilities of an individual licensee working as a security guard?

Act with honesty and integrity

In what way should a security guard treat all persons according to the Ontario Regulation 363/07?

Equally, without discrimination based on various factors

What is required of a security guard in terms of using property and equipment?

Respect and use all property and equipment in accordance with the conditions of your licence

What is the stance of the regulation on using profane, abusive, or insulting language as a security guard?

Refrain from using profane, abusive or insulting language or actions that are otherwise uncivil to any member of the public Signup and view all the answers

What is the requirement regarding the privacy of others for a security guard?

Respect the privacy of others by treating all information received while working as a private investigator or security guard as confidential Signup and view all the answers

What is the regulation's stance on unnecessary use of force by security guards?

Refrain from exercising unnecessary force Signup and view all the answers

What is the requirement regarding cooperation with the police for security guards?

Cooperate with police where it is required by law Signup and view all the answers

What is the required timeframe for filing a complaint with the Registrar after an incident?

90 days Signup and view all the answers

What actions may the regulatory authority take if an investigation reveals misconduct by a security guard?

License revocation Signup and view all the answers

Under what circumstances may the Registrar decline to deal with a complaint?

If it lacks merit or is not made in good faith Signup and view all the answers

What triggers an investigation by the regulatory authority regarding a complaint against a security guard?

Allegation of a breach of the code of conduct Signup and view all the answers

What is required for a complaint to be considered by the Registrar?

In writing and signed by the complainant Signup and view all the answers

What is the Registrar's course of action if a complaint lacks merit or is not made in good faith?

Decline to deal with the complaint Signup and view all the answers

What is the primary purpose of the process described in the text?

To ensure adherence to the code of conduct and regulatory requirements Signup and view all the answers

What year was the Ontario Private Security and Investigative Services Act (PSISA) last revised?

2006 Signup and view all the answers

What is the responsibility of companies offering investigative and security services in Ontario?

Secure licenses and comply with Act regulations Signup and view all the answers

What is mandatory for all security guards and private investigators in terms of training and testing?

Compliance with training and testing regulations Signup and view all the answers

What is the consequence of non-compliance with the Act and Regulations?

Imprisonment, fines, and license suspension or revocation Signup and view all the answers

What is required for eligibility for a license?

Completion of prescribed training and testing Signup and view all the answers

What is the responsibility of the Registrar in handling complaints?

Refer complaints to a facilitator Signup and view all the answers

What is the purpose of the Act's detailed record-keeping regulations for individuals in the profession?

To maintain professional standards and accountability Signup and view all the answers

What is covered by the Ontario Private Security and Investigative Services Act (PSISA)?

Both security and private investigative services Signup and view all the answers

What is the requirement for individuals already licensed when the regulation comes into effect?

Take the test without undertaking training Signup and view all the answers

What does O. Reg. 363/07, s. 2 (1) outline?

The code of conduct for security guards Signup and view all the answers

What is an example of John, the security guard, adhering to the code of conduct?

Promptly reporting an unlocked door Signup and view all the answers

What is prohibited by the code of conduct for security guards?

Being unfit for duty due to alcohol or drugs Signup and view all the answers

What is mandated by the code of conduct for licensed business entities?

Compliance with laws and cooperation with police when required Signup and view all the answers

Who must follow the rules outlined for licensed business entities?

Officers, directors, partners, and sole proprietors of licensed business entities Signup and view all the answers

What does the code of conduct emphasize for both security guards and licensed business entities?

Professionalism, integrity, and lawful behavior Signup and view all the answers

What is the exception to the prohibition of concealing identity for specific investigative purposes?

Undercover work Signup and view all the answers

Study Notes

Code of Conduct for Security Guards and Licensed Business Entities

O. Reg. 363/07, s. 2 (1) outlines the code of conduct for security guards, emphasizing honesty, respect for property, compliance with laws, and equal treatment of individuals.
John, a security guard, adheres to the code by promptly reporting an unlocked door, respecting property by not attempting to fix a malfunctioning security camera, and contacting law enforcement to address disruptive behavior.
He also treats a suspicious individual equally, refrains from using profane language, and avoids unnecessary force in resolving a verbal dispute.
John respects privacy by keeping sensitive information confidential and cooperates with law enforcement when required, showcasing his commitment to professionalism and lawful behavior.
The code prohibits being unfit for duty due to alcohol or drugs and misrepresentation of one's license type or conditions.
However, there is an exception for concealing identity for specific investigative purposes, such as undercover work.
O. Reg. 363/07, s. 3 (1) outlines the code of conduct for licensed business entities, requiring compliance with laws, equal treatment of individuals, and respect for privacy.
It also mandates cooperation with police when required.
The code prohibits conspiring or aiding in breaches, making false statements or complaints, and misrepresenting license type or conditions.
These rules apply to licensed business entities and their officers, directors, partners, and sole proprietors.
They must follow government rules, treat everyone fairly, and respect privacy, while avoiding prohibited actions and behaviors.
The code emphasizes professionalism, integrity, and lawful behavior for both security guards and licensed business entities.

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