Scientific Management Principles Quiz

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Questions and Answers

Who is known as the 'Father of Scientific Management'?

  • Elton Mayo
  • Friedrich Winslow Taylor (correct)
  • Henry Fayol
  • Max Weber

Taylor's management theory emphasizes the use of trial and error methods for decision making.

False (B)

What is one key principle of scientific management proposed by Taylor?

Science, Not Rule of Thumb

Taylor defined scientific management as knowing what management wants men to do exactly, and seeing it that they do it in the best and the _________ manner.

<p>cheapest</p> Signup and view all the answers

Which of the following is NOT a principle of scientific management?

<p>Conflict Resolution (D)</p> Signup and view all the answers

According to Taylor, harmony between employees and management is essential for success.

<p>True (A)</p> Signup and view all the answers

What did Taylor believe should replace the 'Rule of Thumb' method?

<p>Scientific analysis of work</p> Signup and view all the answers

Match the principles of scientific management with their descriptions:

<p>Science, Not Rule of Thumb = Using scientific methods for decision making Harmony, Not Discord = Creating a cooperative work environment Standardization = Defining required time and output for tasks Scientific Planning = Planning production activities through scientific methods</p> Signup and view all the answers

What are principles defined as?

<p>Fundamental truths serving as the foundation for systems of belief (D)</p> Signup and view all the answers

Management principles are rigid and must be applied exactly as stated.

<p>False (B)</p> Signup and view all the answers

What is the aim of management principles in relation to employee behavior?

<p>To guide and influence the behavior of employees.</p> Signup and view all the answers

Management principles have ________ application, meaning they can be utilized in all types of organizations.

<p>universal</p> Signup and view all the answers

What is the primary focus of the 'Mental Revolution' principle introduced by Taylor?

<p>Change in attitude between employees and management (C)</p> Signup and view all the answers

Match the following characteristics of management principles with their descriptions:

<p>Universal application = Applicable to all types of organizations General guidelines = Provide flexible approaches to organizational situations Formed by practice = Developed through research and experiments Flexibility = Can be changed or adapted based on situation</p> Signup and view all the answers

Which of the following is NOT a characteristic of management principles?

<p>They are developed based on trial and error. (D)</p> Signup and view all the answers

According to the principles of cooperation, employees should act independently from management.

<p>False (B)</p> Signup and view all the answers

What should be the basis for the division of responsibility in an organization?

<p>Proper division of work and responsibility between managers and employees.</p> Signup and view all the answers

The term 'fair' in fair remuneration has a fixed meaning across all organizations.

<p>False (B)</p> Signup and view all the answers

How are management principles formed?

<p>Through thorough research work, observations, and experiments.</p> Signup and view all the answers

Providing training and development programs to employees is essential for greater ______ and maximum prosperity.

<p>efficiency</p> Signup and view all the answers

Match the following principles with their descriptions:

<p>Mental Revolution = Change in attitudes between employees and management Cooperation, Not Individualism = Mutual trust and teamwork in the workplace Division of Responsibility = Clear duties among managers and employees Work Study = Systematic assessment of work activities</p> Signup and view all the answers

Which principle emphasizes the importance of considering employee suggestions in decision making?

<p>Cooperation, Not Individualism (D)</p> Signup and view all the answers

Effective management solely depends on the performance of top-level management, not on employees.

<p>False (B)</p> Signup and view all the answers

What is the first step management should take before assigning work to employees?

<p>Conduct a proper work study.</p> Signup and view all the answers

What is one of the long-term effects of proper employee selection?

<p>Improved performance levels (D)</p> Signup and view all the answers

Who is known as the 'Father of Modern Management'?

<p>Henry Fayol (D)</p> Signup and view all the answers

Henry Fayol proposed 10 principles of management.

<p>False (B)</p> Signup and view all the answers

Job satisfaction is influenced solely by financial incentives.

<p>False (B)</p> Signup and view all the answers

What is the primary role of directing in management?

<p>To instruct, guide, communicate, inspire, motivate, and supervise employees.</p> Signup and view all the answers

What is the main focus of the Principle of Division of Work?

<p>To improve efficiency and expertise by dividing tasks according to employees' capabilities.</p> Signup and view all the answers

Through proper ___________, the performance level of employees can be improved.

<p>training</p> Signup and view all the answers

The Principle of _____ suggests that individual interests should be subordinate to organizational interests.

<p>Subordination of Individual Interest to Organisational Interest</p> Signup and view all the answers

Match the following aspects of staffing with their descriptions:

<p>Selection = Choosing qualified employees for the organization Training = Improving employee performance Job Satisfaction = Employee motivation and morale Appraisal = Regular performance evaluation and promotions based on merit</p> Signup and view all the answers

Which principle focuses on the fair treatment of employees?

<p>Equity (D)</p> Signup and view all the answers

What does the contribution of staff in their future roles ensure?

<p>Continuity and growth (C)</p> Signup and view all the answers

The Principle of Remuneration pertains to the division of work among employees.

<p>False (B)</p> Signup and view all the answers

Directing is a function that is completed at one time and does not require ongoing effort.

<p>False (B)</p> Signup and view all the answers

Why is maintaining harmony in staffing important?

<p>It ensures peace and effective communication within the organization.</p> Signup and view all the answers

What is the purpose of the Principle of Initiative?

<p>To encourage employees to take actions and be proactive in their roles.</p> Signup and view all the answers

What is the primary focus of players in a team game?

<p>Winning as a team (B)</p> Signup and view all the answers

Decentralization occurs when authority is concentrated in one or few hands.

<p>False (B)</p> Signup and view all the answers

What principle emphasizes the importance of fair remuneration for employees?

<p>Principle of Remuneration</p> Signup and view all the answers

The principle of _______ ensures that communication flows through a hierarchy from top to bottom.

<p>Scalar Chain</p> Signup and view all the answers

Which principle suggests 'A place for everything and everything in its place'?

<p>Principle of Order (D)</p> Signup and view all the answers

The Principle of Scalar Chain discourages direct communication to avoid delays.

<p>False (B)</p> Signup and view all the answers

What must be considered when fixing remuneration according to the Principle of Remuneration?

<p>Skill, expertise, knowledge, tenure, cost of living, market trend, profitability</p> Signup and view all the answers

Flashcards

Principle

A fundamental truth that forms the foundation for belief or reasoning.

Management Principles

Guidelines developed to influence employee behavior and improve efficiency.

Universal Application

Management principles can be applied to all organizations regardless of type or size.

General Guidelines

Management principles provide adaptable advice for different situations in organizations.

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Developed by Practice

Management principles evolve through research and experimentation in real situations.

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Flexibility in Management

Principles can be adjusted according to the specific needs of a situation.

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Division of Work

A management principle based on assigning tasks based on individual strengths.

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Improving Efficiency

Management principles aim to enhance the productivity of resources for profit.

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Henry Fayol

A French engineer and 'Father of Modern Management' known for administrative theory.

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Administrative Theory

Management theory proposed by Fayol outlining principles for effective organization.

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14 Principles of Management

Guidelines proposed by Fayol for decision-making and management actions.

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Principle of Division of Work

Work is divided based on employees' qualities, enhancing efficiency and productivity.

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Principle of Authority and Responsibility

Management should clearly define authority and the corresponding responsibilities.

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Principle of Unity of Command

Each employee should receive orders from one superior only to avoid confusion.

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Principle of Esprit de corps

Promotes team spirit and unity among employees for better collaboration.

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Father of Modern Management

Title given to Henry Fayol due to his influential theories in management.

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Employee Loyalty

Employees should prioritize the organization's interests over personal gain.

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Centralization

Concentration of authority in few hands, typical in small organizations.

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Decentralization

Distribution of authority in larger organizations to balance control.

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Remuneration Principle

Financial compensation to maintain employee satisfaction and retention.

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Scalar Chain

Hierarchy of authority for effective communication in organizations.

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Gang Plank

Direct communication bypassing hierarchy to ensure speedy decisions.

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Principle of Order

Organizational efficiency based on the idea of assigning a specific place for everything.

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Balance of Centralization and Decentralization

Organizations must find the right mix of centralization and decentralization based on size and activity.

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Maximum Prosperity

The concept that organizations should promote the well-being and success of their employees.

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Mental Revolution

A change in attitude between employees and management towards mutual respect and cooperation.

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Cooperation Principle

Emphasizes mutual support between employees and management to foster a productive environment.

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Division of Responsibility

Clear separation of tasks and responsibilities among managers and employees for efficiency.

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Employee Development

Providing training and opportunities for employees to enhance their skills and efficiency.

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Work Study

A systematic assessment of tasks to determine the best ways to perform work assignments.

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Management Cooperation

The necessity for management to involve employees in decision-making for better outcomes.

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Healthy Working Environment

An atmosphere created by cooperation that enhances productivity and teamwork.

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Long Term Effect

The positive impact of skilled employees on organizational success over time.

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Essential Contribution

Staffing ensures ongoing growth through employee development for future challenges.

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Job Satisfaction

Employees' morale and contentment through adequate remuneration and support.

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Maintains Harmony

Recruiting, placing, and appraising individuals based on merit to foster workplace peace.

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Right Person at the Right Job

The principle of matching employees to roles they are suited for, boosting overall efficiency.

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Directing

The management function that involves guiding and motivating employees toward goals.

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Continuous Function

Directing is an ongoing process that maintains managerial flow throughout the organization.

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Life Spark of an Enterprise

Philosophical view that direction is essential for operational success and problem-solving.

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Father of Scientific Management

Frederick W. Taylor is recognized as the founder of scientific management principles.

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Scientific Management

A management theory that uses scientific methods to improve work efficiency.

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Rule of Thumb

An informal method based on personal judgment rather than scientific analysis.

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Harmony in the Workplace

A principle stating that cooperation between employees and management reduces conflict.

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Time and Standard Output

Taylor emphasized defining the required time and performance standards for tasks.

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Scientific Analysis of Work

The process of studying jobs scientifically to find the most efficient methods.

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Application of Scientific Techniques

Using scientific methods to solve problems rather than relying on intuition.

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Creating a Healthy Work Environment

Establishing good relationships within the workplace to achieve success.

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Study Notes

Organisation of Commerce and Management Standard XII

  • Textbook for Standard XII Commerce stream
  • Covers various functions of management
  • Includes planning, organizing, staffing, directing, coordinating and controlling.
  • Includes Entrepreneurship development, Business services, Emerging modes, of Business, Social Responsibilities of Business, Consumer Protection, and Marketing
  • Contains Fundamental Duties of Indian Citizens
  • 2020 textbook edition

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