MSR 1 Certification
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Questions and Answers

What is the purpose of a Currency Transaction Report (CTR)?

  • To track transactions involving currency of over $10,000 (correct)
  • To report transactions involving over $5,000 in currency
  • To confirm the withdrawal requests of account holders
  • To monitor deposits without any limits

Which tool is used to manage account relationships and track referrals?

  • Account Revision Tool
  • Account Relationship Tool (correct)
  • Account Convert Tool
  • Springboard Tool

What is the purpose of the Direct Deposit service?

  • To facilitate automated electronic transfers into members' accounts (correct)
  • To manage manual deposits made by employees
  • To initiate automatic withdrawals from members' accounts
  • To allow members to deposit checks electronically

What does the Springboard system facilitate?

<p>Creating credit cards and managing travel notifications (C)</p> Signup and view all the answers

What type of training does KNOW BE4 provide to ACCU employees?

<p>Training on fraud detection and phishing scams (D)</p> Signup and view all the answers

Alliance Catholic Credit Union uses the following third-party service providers for our members, except:

<p>LifeLock Protection (A)</p> Signup and view all the answers

What is the penalty for early withdrawal from a Certificate of Deposit with a maturity of 12 months or more?

<p>180 days of interest (D)</p> Signup and view all the answers

Which checking account earns the highest interest rate and has specific monthly qualifications?

<p>Alliance Checking Account (B)</p> Signup and view all the answers

What is a key feature of the Aspire Savings Account?

<p>It encourages financial management for young adults aged 13-17. (D)</p> Signup and view all the answers

What is an important feature of the Money Market Account?

<p>It has a minimum balance requirement of $2500 to earn dividends. (B)</p> Signup and view all the answers

What age restrictions apply to the Alliance Checking Account?

<p>Ages 18 and older (B)</p> Signup and view all the answers

What happens to funds saved in the Christmas Club account?

<p>They automatically transfer to a share account on October 1. (B)</p> Signup and view all the answers

What distinguishes the Basic Checking Account from other checking accounts?

<p>It has no courtesy pay feature. (B)</p> Signup and view all the answers

What is the primary purpose of a Suspicious Activity Report (SAR)?

<p>To document suspected violations of law or fraud (B)</p> Signup and view all the answers

What is the required time frame for filing a SAR after detecting suspicious activity?

<p>30 days (A)</p> Signup and view all the answers

What is a feature of Cashier's Checks?

<p>They are guaranteed funds without the risk of return for non-sufficient funds (B)</p> Signup and view all the answers

Which of the following statements is true about Cash Advances?

<p>They can only be conducted on Mastercard products. (B)</p> Signup and view all the answers

What is the expiration period for a Cashier's Check?

<p>90 days (B)</p> Signup and view all the answers

What characteristic is NOT associated with the Cashier's Checks provided by ACCU?

<p>Available to non-members (A)</p> Signup and view all the answers

Under what circumstance can a stop payment on a Cashier's Check be permitted?

<p>At the Branch Manager's discretion (A)</p> Signup and view all the answers

What is the service fee for Cash Advances at ACCU?

<p>None (A)</p> Signup and view all the answers

What is the title given to the person who has complete control over a General Membership account?

<p>Primary Member (D)</p> Signup and view all the answers

Which of the following should NOT be asked for member verification?

<p>Date of birth (D)</p> Signup and view all the answers

What type of identification may a non-citizen have that is primarily used for tax reporting?

<p>Individual Tax Identification Number (C)</p> Signup and view all the answers

When is documentation of a physical address required from a member?

<p>When the Primary ID does not have a physical address (C)</p> Signup and view all the answers

Which statement is accurate regarding the addition of beneficiaries to an account?

<p>Only the primary member can add a beneficiary to the account. (B)</p> Signup and view all the answers

What must be provided to request a name change on an account?

<p>Documentation such as a marriage certificate or divorce decree (C)</p> Signup and view all the answers

What is the fee for automatic transferring of funds from a Primary Savings account for overdraft protection?

<p>$5 (B)</p> Signup and view all the answers

Which account is typically used first for overdraft protection transfers?

<p>Overdraft Line of Credit (C)</p> Signup and view all the answers

What must be verified in person for member verification?

<p>Valid State ID (B)</p> Signup and view all the answers

Which of the following is NOT a valid form of ID for member verification?

<p>Utility Bill (C)</p> Signup and view all the answers

How many verification questions must be asked for over-the-phone member verification?

<p>3 (B)</p> Signup and view all the answers

What is required for a youth member without a State ID during in-person verification?

<p>Birth Certificate (D)</p> Signup and view all the answers

What is a primary unacceptable form of identification when verifying a person's ID?

<p>Social Security Card (D)</p> Signup and view all the answers

Which of the following is a key technique for detecting fraud when verifying identification?

<p>Ensuring the ID photo matches the person (D)</p> Signup and view all the answers

Which evidence is prime for rejecting an identification during transactions?

<p>Expired identification document (B)</p> Signup and view all the answers

When verifying ID, which of the following is NOT a technique recommended for ensuring validity?

<p>Cross-check with social media profile (B)</p> Signup and view all the answers

What is required on a check endorsed by a Power of Attorney (POA)?

<p>The principal's name must be printed and the POA's signature must be present. (A)</p> Signup and view all the answers

When verifying signatures on a check, what should you compare the member's signature on the check to?

<p>Any previous signature you have access to within ACCU systems. (C)</p> Signup and view all the answers

What constitutes good standing for a member cashing a transit check?

<p>The member has no current overdrafts beyond the Courtesy Pay limit. (D)</p> Signup and view all the answers

What happens to a Power of Attorney (POA) authority upon the death of the principal?

<p>The POA authority ends immediately. (C)</p> Signup and view all the answers

What is the main feature that is often disputed in checks according to verification guideline?

<p>The handwriting of the signatures. (C)</p> Signup and view all the answers

What does 'stale-dated' mean in relation to checks?

<p>A check that is written for a date in the past (D)</p> Signup and view all the answers

What happens if the numerical and written amounts on a check differ?

<p>The written amount is considered legal (D)</p> Signup and view all the answers

Which of the following statements is true regarding checks made payable to 'Cash'?

<p>Anyone can negotiate it (C)</p> Signup and view all the answers

What is indicated by the MICR line on a check?

<p>The account number and routing information (D)</p> Signup and view all the answers

When are normal presentment times for checks generally set to expire?

<p>6 months from the issue date (A)</p> Signup and view all the answers

If a check is post-dated, what does it mean?

<p>It is not negotiable until the specified future date (D)</p> Signup and view all the answers

The Angel Savings Account is intended for members aged 13 to 17.

<p>False (B)</p> Signup and view all the answers

Which of the following accounts earns 4.00% APY on balances up to $15,000?

<p>Alliance Checking Account (B)</p> Signup and view all the answers

Credit Union/Bank robberies commonly take place between 9:00 AM and 11:00 AM on Fridays.

<p>True (A)</p> Signup and view all the answers

Our mission statement is simple, to provide ____ financial services, inspired by Catholic values and traditions, to enhance the financial well-being of our Catholic communities and the neighbors we serve.

<p>Trusted (B)</p> Signup and view all the answers

The transaction code 'VO' stands for Vault Overage.

<p>False (B)</p> Signup and view all the answers

'KR' stands for "Check Received"

<p>True (A)</p> Signup and view all the answers

What does the Transaction Code "X" Mean?

<p>Transfer (A)</p> Signup and view all the answers

What does the transaction code 'SD' represent?

<p>Share Deposit (D)</p> Signup and view all the answers

The transaction code 'KD' refers to cash deposit

<p>False (B)</p> Signup and view all the answers

$100 Note (Issued 2013): Features 3-D Security Ribbon and Color-Shifting Bell in the Inkwell and has the portrait image of whom?

<p>Benjamin Franklin (D)</p> Signup and view all the answers

$20 Note has the portrait image of whom?

<p>Andrew Jackson (C)</p> Signup and view all the answers

What should happen to the ink in the lower right corner when you tilt a current $100 note?

<p>The ink should change from copper to green. (B)</p> Signup and view all the answers

How should the watermark on a $20 note appear when held to light?

<p>It should match the portrait on the front of the note. (A)</p> Signup and view all the answers

Which of the following is NOT a benefit of the Alliance Checking Account?

<p>Free outgoing wire transfers (B)</p> Signup and view all the answers

Which statement about the 13-Month Flexible CD is correct?

<p>It permits one penalty-free withdrawal of up to 25% of the principal. (A)</p> Signup and view all the answers

If the member elects to have E-Statements, there will be a $3.00 fee.

<p>False (B)</p> Signup and view all the answers

University Checking Accounts are only available for students at Detroit Mercy, Madonna, and Sienna Heights.

<p>False (B)</p> Signup and view all the answers

Flashcards

Currency Transaction Report (CTR) Purpose

Tracks currency transactions over $10,000.

Members Home and Auto Service

Provides home and auto insurance.

Account Relationship Tool Purpose

Manages account relationships and referrals.

Catholic Financial Life Service

Offers life insurance at competitive rates.

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Direct Deposit Service

Facilitates automated electronic transfers.

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Alliance Checking Access Platform

Available via mobile app and online.

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Springboard System Function

Creates credit cards and manages travel.

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TruStage Service

Offers debt protection and repairs.

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KNOW BE4 Training

Provides ACCU employees with fraud detection training.

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Credit Union Travel Service

Offers discounts on travel plans.

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Early Withdrawal Penalty (CD)

180 days of lost interest.

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Highest Interest Checking Account

Alliance Checking with specific monthly requirements.

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Aspire Savings Account Feature

Encourages financial management for 13-17 year olds.

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Money Market Account Feature

Minimum balance requirement of $2500.

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Alliance Checking Account Age Restriction

18 years or older.

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Christmas Club Account Funds Transfer

Funds move to a share account on Oct 1st.

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Secondary Savings Account Feature

Cannot be used for overdraft protection.

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Maintenance Fee Waiver (18 or younger)

Waived for Primary Savings Account.

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University Checking Account Feature

Tailored for students at specific universities.

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Basic Checking Account Distinguishing Feature

No courtesy pay feature.

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Suspicious Activity Report (SAR) Purpose

Documents suspected violations or fraud.

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SAR Filing Timeframe

30 days after detecting suspicious activity.

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Cashier's Checks Feature

Guaranteed funds; no NSF risk.

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Cash Advances Restriction

Only available on Mastercard products.

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Cashier's Check Expiration

90 days.

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Member Suspicion of Criminal Activity Actions

Should contact the ACCU Fraud Team immediately.

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Primary Member

The individual who has complete control over a General Membership account.

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Joint Account Holder

An individual who shares control and access to a General Membership account with the primary member.

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What should NOT be asked for member verification?

Direct deposit amount. This information is not relevant for validating a member's identity.

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Individual Tax Identification Number (ITIN)

A tax identification number issued by the IRS to non-citizen taxpayers who are unable to obtain a Social Security Number.

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When is physical address documentation needed?

When the Primary ID does not have a physical address.

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Who can add beneficiaries?

Only the primary member can add a beneficiary to the account.

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What is required for a name change?

Documentation such as a marriage certificate or divorce decree.

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Overdraft Protection Transfer Fee

There is no fee assessed for transferring funds from a Primary Savings account for overdraft protection.

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First account used for overdraft protection

Primary Savings

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Member Verification in Person: What must be verified?

Valid State ID

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Invalid form of ID

Utility Bill

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Over-the-phone verification questions

2 questions must be asked for over-the-phone member verification.

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Youth member verification without State ID

Birth Certificate

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Unacceptable primary ID

Social Security Card

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Fraud detection technique

Ensuring the ID photo matches the person

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Rejection of identification

Expired identification document

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ID verification: NOT recommended

Cross-check with social media profiles

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Power of Attorney (POA) check endorsement

The principal's name must be printed and the POA's signature must be present.

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Signature comparison on checks

Compare the member's signature to any previous signature you have access to.

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Check cashing good standing

The member has no current overdrafts beyond the Courtesy Pay limit.

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Power of Attorney (POA) authority after principal's death

The POA authority ends immediately.

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POA check verification

Documentation verification is required each time a check is presented by a POA, regardless of their relationship to the principal.

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Common disputed check feature

The handwriting of the signatures.

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Negotiable instrument payment

A negotiable instrument must represent a payment for a specific dollar amount.

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Stale-dated check

A check that is written for a date in the past.

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Check: Discrepancy between written and numerical amounts

The written amount is considered legal.

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Checks payable to 'Cash'

Anyone can negotiate it.

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MICR line on a check

The account number and routing information.

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Normal presentment times for checks

6 months from the issue date.

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Post-dated check

It is not negotiable until the specified future date.

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Study Notes

General Membership Account Control

  • Primary Member (C) is the account owner with complete control.

Member Verification - Do Not Ask

  • Date of birth (C) should not be used for verification.

Non-Citizen Tax Identification

  • Individual Tax Identification Number (ITIN) (A) is primarily used for tax reporting.

Physical Address Requirement

  • A physical address is required when the Primary ID does not have one (C).

Beneficiary Addition

  • Only the primary member can add beneficiaries (D).

Name Change Request

  • Documentation like marriage certificates or divorce decrees (A) is needed.

Primary Savings Account Transfer Fee

  • A $5 fee (A) is charged for transferring funds for overdraft protection.

Overdraft Protection Account

  • Overdraft Line of Credit (C) is typically used first.

Member Verification In Person

  • A valid state ID (A) is required for in-person verification.

Invalid Member Verification ID

  • A utility bill (A) is not a valid form of ID.

Over-the-Phone Verification Questions

  • At least 3 verification questions (B) are required.

Youth Member Verification

  • A valid birth certificate (D) is required for youth members without a state ID.

Unacceptable Primary Identification

  • A social security card (D) is an unacceptable form of primary identification.

Fraud Detection Technique

  • Verifying the ID photo matches the person (D) is crucial for fraud detection.

Transaction Rejection Evidence

  • Bank statements with matching names (A) are prime evidence for rejecting identification.

Check Endorsement by POA

  • The principal's name must be printed, and the POA's signature must be present (A).

Check Signature Verification

  • Previous signatures (D) are compared to the member's signature on the check.

Good Standing for Transit Check Cashing

  • The member must not have current overdrafts beyond the Courtesy Pay limit. (B)

Power of Attorney Authority After Death

  • POA authority ends immediately upon the principal's death (A).

Check Dispute Feature

  • Handwriting of signatures (A) is the most common disputed feature.

Stale-Dated Check

  • A check written for a date in the past (A).

Numerical and Written Amount Difference

  • The written amount (D) is considered legal if different from the numerical amount.

Checks Made Payable to "Cash"

  • Checks payable to "Cash" (C) can be negotiated by anyone.

MICR Line on Check

  • The MICR line indicates the account number and routing information (A).

Check Expiration

  • 6 months from the issue date (B) is the standard check expiration.

Post-Dated Check

  • Non-negotiable until the future date indicated on the check.

Angel Savings Account

  • Intended for members aged 13 to 17.

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Explore various types of savings products offered by financial institutions, including specifically designed accounts for different age groups. Learn about features of Angel and Aspire savings accounts, as well as options like certificates of deposit and money market accounts.

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