Sapience Server Hardware Requirements

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Questions and Answers

What is the minimum recommended sync frequency for Lite sync?

Every 2 hours

Every hour

Every 30 minutes (correct)

Once daily

How long can the same storage suffice for if an archival policy is applied?

Two years

Five years

One year

Three years (correct)

What alerts should be monitored for server utilization?

Server Memory and CPU utilization above 60%

Server CPU and Disk Space utilization above 70% (correct)

Server CPU and Memory utilization above 50%

Server Memory and Disk Space utilization above 80%

What is recommended for connecting to Sapience application from outside the organization intranet?

Contact Sapience support for recommendations (B) Signup and view all the answers

What should be considered the minimum requirement when installing Sapience Server?

Server-grade hardware configurations (C) Signup and view all the answers

How frequently should the Metadata sync occur?

Once daily (A) Signup and view all the answers

What additional server is recommended for every set of 15,000 users if Sapience Live or Transaction Live is enabled?

Another application server (A) Signup and view all the answers

For optimal performance, how many Matrix Orgs does the specified hardware configuration support?

One Matrix Org (C) Signup and view all the answers

What should the staging server configuration resemble?

A replica of the production environment. (C) Signup and view all the answers

What is the frequency of restoring the production database backup on the staging server?

Weekly. (A) Signup and view all the answers

What time does Sapience support the scheduled full database backup?

8:00 AM and 11:00 PM. (D) Signup and view all the answers

What should be the location of the backup drive in relation to the database?

At a different physical location. (C) Signup and view all the answers

Who is responsible for ensuring regular backups are taken?

The client. (A) Signup and view all the answers

What is the minimum required CPU specification for the Sapience Database Server supporting 30,000 users?

Equivalent CPU @ 2.10GHz, 24 Core(s) (B) Signup and view all the answers

Which storage configuration is required for the Sapience Database Server supporting 50,000 users?

700 GB for MDF files, 500 GB for Temp DB (B) Signup and view all the answers

What is the recommended connection speed between the Application Server and Database Server?

1 Gbps (D) Signup and view all the answers

What is the minimum RAM requirement for a Sapience Database Server designed for 15,000 users?

64 GB (D) Signup and view all the answers

Which type of storage should be used for the database in two-tier architecture environments?

SSD disks or a SAN with equivalent I/O performance (C) Signup and view all the answers

What is the total amount of storage allocated for backup files in a Database Server for 30,000 users?

500 GB (A) Signup and view all the answers

Which of the following is NOT a requirement for the Sapience Database Server?

Database server must be located offsite (D) Signup and view all the answers

What configuration is recommended for the TEMPDB database in the Sapience Database Server?

Based on customer internal DBA standards (D) Signup and view all the answers

What is the recommended archival frequency for daily level data after one year?

Weekly archival (B) Signup and view all the answers

What is the maximum number of application servers recommended to support 30,000 users in load-balancing mode?

6 servers (C) Signup and view all the answers

How much RAM is recommended per server for the configuration supporting 50,000 users?

32 GB (C) Signup and view all the answers

What type of storage is dedicated to operating systems in the server configurations?

150 GB (A) Signup and view all the answers

Which architecture involves hosting the Sapience Application Server and Database Server on separate hardware?

Two-tier architecture (D) Signup and view all the answers

What is the total storage capacity allocated per server for the Sapience Application Server in this architecture?

400 GB (D) Signup and view all the answers

What technology is suggested for the hardware load balancer in this architecture?

Round-robin technology (A) Signup and view all the answers

What is the equivalent CPU configuration for supporting 15,000 users?

2.10GHz, 12 Core(s), 24 Logical Processor(s) (B) Signup and view all the answers

What is the recommended version of the Windows Server Operating System for the Sapience Application Server?

Windows Server 2016 (B) Signup and view all the answers

Which framework version is required for the Sapience Application Server?

.Net Framework 4.7.2 (D) Signup and view all the answers

What type of SQL Server is supported by the Sapience Database Server?

Microsoft SQL Server 2016 (A), Microsoft SQL Server 2012 (B) Signup and view all the answers

Which communication method is needed for accessing the Sapience Web Client from outside the internal network?

Exposing the server URL (D) Signup and view all the answers

Which account needs system admin permission on the SQL Database server for managing the application?

Sapience Admin User (B) Signup and view all the answers

What is required for communication between the IIS and SQL DB server?

Valid domain account with a standard user profile (B) Signup and view all the answers

Which of the following ports needs to be configured for browsing on the Client Device?

Default/Chosen TCP (HTTPs) port (D) Signup and view all the answers

What version of Internet Information Services (IIS) is recommended for the Sapience Application Server?

IIS 10.0 (A) Signup and view all the answers

Which user groups should be added for proper configuration?

IIS_WPG, IIS_IUSRS (B) Signup and view all the answers

What is a local security policy that should be denied?

Log on locally (C) Signup and view all the answers

Which SAPience Database roles require full permission?

SELECT, INSERT, UPDATE, DELETE (A) Signup and view all the answers

What is the minimum recommended RAM for running heavy applications?

4 GB (D) Signup and view all the answers

What port must be open for user browsing?

443 (C) Signup and view all the answers

What is the minimum Android version required to run Sapience Buddy on mobile?

4.4 (Kitkat) (D) Signup and view all the answers

Which of the following is a prerequisite for both x86 and x64 systems?

VSTOR30 (D) Signup and view all the answers

Which operating system is NOT supported for Sapience Buddy on PC?

Windows XP (B) Signup and view all the answers

Which of the following settings is device-specific for Android?

Asus (D) Signup and view all the answers

What is the purpose of a Sapience Staging / UAT Server?

For offline testing and verification (B) Signup and view all the answers

Signup and view all the answers

Study Notes

Hardware and Software Requirements

Sapience Server v6.5 onwards hardware and software requirements are detailed for on-premises installations.
Minimum server configuration is suggested, but customer-specific environments may require adjustments.
Sapience Buddy minimum requirements are also provided (for system and mobile).
Storage requirements are for one year of data collection; archival policy can extend storage to three years.
OutputStaging and InputStaging databases need extra storage on the database server.
Hardware requirements differ for accessing systems outside the organization's intranet. Contact Sapience support for recommendations.
Recommended sync frequencies:
- Lite sync: every 30 minutes
- Normal sync: 4–5 hours
- Agent command framework sync: every 2 hours
- Metadata sync: once daily
- Meeting/Outlook Web sync: every 8 hours
One Matrix Org is supported with the specified hardware configuration; contact support to increase the number of Matrix Orgs.
A dedicated database server is recommended.
Sapience application needs a DNS name (e.g., <Sapience>.<CustomerDomain>.com).
Sapience servers require periodic performance health checks.
Sapience services need continuous monitoring (organization internal system monitoring tool/application).
- Alert for server CPU utilization over 70%
- Alert for server memory utilization over 70%
- Alert for hard drive space utilization over 70%
Sapience Live or Transaction Live requires additional Application servers for every 15000 users.
Recommended archiving policy:
- Daily level data after one year
- Weekly level data after two years
- Monthly level data after three years

Two-Tier Architecture - Hardware

Sapience recommends hardware configurations for physical and virtual environments.
VCPU can be customized based on physical hardware requirements.
Sapience Application Server and Database Server are hosted on separate hardware.
Multiple instances of servers may be recommended for improved responsiveness and availability.
Specific hardware configurations are given for 15,000, 30,000, and 50,000 users. (CPU, RAM, Storage, etc., vary based on number of users).

Sapience Database Server

Specific hardware configurations are given for 15,000, 30,000, and 50,000 users (CPU, RAM, Storage, etc., vary based on number of users).
SSD disks or SANs with equivalent I/O performance are recommended for the database.
High server availability is needed.
Database file configurations (for TEMPDB) are based on customer standards.

Software and Network Requirements

Supported operating systems (OS) for Sapience Application Server (Windows Server 2012, 2012 R2, 2016; Windows Server 2016 recommended)
Hardware requirements, Microsoft .NET Framework (4.7.2 and above), Internet Information Services (IIS) (7.0 and above), Microsoft Access Database Engine (2016 64-bit), are specified.
Microsoft SQL Server is the recommended database.
Communication protocol (default HTTPS) for internal network use.
Network configurations (TCP ports for browsing, receiving user requests, and server communication) are required.
Two accounts (Sapience Admin User and System admin profile) are needed for system management and configuration.

Sapience Buddy on PC and Mobile

Supported OS details (Windows, macOS, Linux, Ubuntu, Mint, etc.).
Recommended RAM requirements.
Network requirements (ports for user browsing, server communication)
Specific configuration steps for UAT servers (offline testing, ERP synchronization, backups)
Data backup policies (frequency, drives, locations).

Other recommendations

Staging server setup for offline testing and verification.
Staging server replica of the production environment, potentially in a VM, with similar configurations (logical CPUs).
Database backup restoration on staging servers.
Sapience server upgrades and patch testing.
SAPIENCE Buddy to UAT Server connections.

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Description

This quiz explores the hardware and software requirements for installing Sapience Server v6.5 and onwards. It covers minimum configurations, storage needs, and sync frequencies essential for optimal performance. Ensure your setup can handle one year of data while considering archival policies.