Sapience Server Hardware Requirements

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Questions and Answers

What is the minimum recommended sync frequency for Lite sync?

  • Every 2 hours
  • Every hour
  • Every 30 minutes (correct)
  • Once daily

How long can the same storage suffice for if an archival policy is applied?

  • Two years
  • Five years
  • One year
  • Three years (correct)

What alerts should be monitored for server utilization?

  • Server Memory and CPU utilization above 60%
  • Server CPU and Disk Space utilization above 70% (correct)
  • Server CPU and Memory utilization above 50%
  • Server Memory and Disk Space utilization above 80%

What is recommended for connecting to Sapience application from outside the organization intranet?

<p>Contact Sapience support for recommendations (B)</p> Signup and view all the answers

What should be considered the minimum requirement when installing Sapience Server?

<p>Server-grade hardware configurations (C)</p> Signup and view all the answers

How frequently should the Metadata sync occur?

<p>Once daily (A)</p> Signup and view all the answers

What additional server is recommended for every set of 15,000 users if Sapience Live or Transaction Live is enabled?

<p>Another application server (A)</p> Signup and view all the answers

For optimal performance, how many Matrix Orgs does the specified hardware configuration support?

<p>One Matrix Org (C)</p> Signup and view all the answers

What should the staging server configuration resemble?

<p>A replica of the production environment. (C)</p> Signup and view all the answers

What is the frequency of restoring the production database backup on the staging server?

<p>Weekly. (A)</p> Signup and view all the answers

What time does Sapience support the scheduled full database backup?

<p>8:00 AM and 11:00 PM. (D)</p> Signup and view all the answers

What should be the location of the backup drive in relation to the database?

<p>At a different physical location. (C)</p> Signup and view all the answers

Who is responsible for ensuring regular backups are taken?

<p>The client. (A)</p> Signup and view all the answers

What is the minimum required CPU specification for the Sapience Database Server supporting 30,000 users?

<p>Equivalent CPU @ 2.10GHz, 24 Core(s) (B)</p> Signup and view all the answers

Which storage configuration is required for the Sapience Database Server supporting 50,000 users?

<p>700 GB for MDF files, 500 GB for Temp DB (B)</p> Signup and view all the answers

What is the recommended connection speed between the Application Server and Database Server?

<p>1 Gbps (D)</p> Signup and view all the answers

What is the minimum RAM requirement for a Sapience Database Server designed for 15,000 users?

<p>64 GB (D)</p> Signup and view all the answers

Which type of storage should be used for the database in two-tier architecture environments?

<p>SSD disks or a SAN with equivalent I/O performance (C)</p> Signup and view all the answers

What is the total amount of storage allocated for backup files in a Database Server for 30,000 users?

<p>500 GB (A)</p> Signup and view all the answers

Which of the following is NOT a requirement for the Sapience Database Server?

<p>Database server must be located offsite (D)</p> Signup and view all the answers

What configuration is recommended for the TEMPDB database in the Sapience Database Server?

<p>Based on customer internal DBA standards (D)</p> Signup and view all the answers

What is the recommended archival frequency for daily level data after one year?

<p>Weekly archival (B)</p> Signup and view all the answers

What is the maximum number of application servers recommended to support 30,000 users in load-balancing mode?

<p>6 servers (C)</p> Signup and view all the answers

How much RAM is recommended per server for the configuration supporting 50,000 users?

<p>32 GB (C)</p> Signup and view all the answers

What type of storage is dedicated to operating systems in the server configurations?

<p>150 GB (A)</p> Signup and view all the answers

Which architecture involves hosting the Sapience Application Server and Database Server on separate hardware?

<p>Two-tier architecture (D)</p> Signup and view all the answers

What is the total storage capacity allocated per server for the Sapience Application Server in this architecture?

<p>400 GB (D)</p> Signup and view all the answers

What technology is suggested for the hardware load balancer in this architecture?

<p>Round-robin technology (A)</p> Signup and view all the answers

What is the equivalent CPU configuration for supporting 15,000 users?

<p>2.10GHz, 12 Core(s), 24 Logical Processor(s) (B)</p> Signup and view all the answers

What is the recommended version of the Windows Server Operating System for the Sapience Application Server?

<p>Windows Server 2016 (B)</p> Signup and view all the answers

Which framework version is required for the Sapience Application Server?

<p>.Net Framework 4.7.2 (D)</p> Signup and view all the answers

What type of SQL Server is supported by the Sapience Database Server?

<p>Microsoft SQL Server 2016 (A), Microsoft SQL Server 2012 (B)</p> Signup and view all the answers

Which communication method is needed for accessing the Sapience Web Client from outside the internal network?

<p>Exposing the server URL (D)</p> Signup and view all the answers

Which account needs system admin permission on the SQL Database server for managing the application?

<p>Sapience Admin User (B)</p> Signup and view all the answers

What is required for communication between the IIS and SQL DB server?

<p>Valid domain account with a standard user profile (B)</p> Signup and view all the answers

Which of the following ports needs to be configured for browsing on the Client Device?

<p>Default/Chosen TCP (HTTPs) port (D)</p> Signup and view all the answers

What version of Internet Information Services (IIS) is recommended for the Sapience Application Server?

<p>IIS 10.0 (A)</p> Signup and view all the answers

Which user groups should be added for proper configuration?

<p>IIS_WPG, IIS_IUSRS (B)</p> Signup and view all the answers

What is a local security policy that should be denied?

<p>Log on locally (C)</p> Signup and view all the answers

Which SAPience Database roles require full permission?

<p>SELECT, INSERT, UPDATE, DELETE (A)</p> Signup and view all the answers

What is the minimum recommended RAM for running heavy applications?

<p>4 GB (D)</p> Signup and view all the answers

What port must be open for user browsing?

<p>443 (C)</p> Signup and view all the answers

What is the minimum Android version required to run Sapience Buddy on mobile?

<p>4.4 (Kitkat) (D)</p> Signup and view all the answers

Which of the following is a prerequisite for both x86 and x64 systems?

<p>VSTOR30 (D)</p> Signup and view all the answers

Which operating system is NOT supported for Sapience Buddy on PC?

<p>Windows XP (B)</p> Signup and view all the answers

Which of the following settings is device-specific for Android?

<p>Asus (D)</p> Signup and view all the answers

What is the purpose of a Sapience Staging / UAT Server?

<p>For offline testing and verification (B)</p> Signup and view all the answers

Signup and view all the answers

Flashcards

Sapience Sync Frequency

The recommended frequency for syncing data from Sapience Agent to the server, chosen based on data sensitivity and resource availability.

Lite Sync

A type of synchronization that occurs every 30 minutes, ideal for keeping data consistently updated with minimal impact on resources.

Normal Sync

A synchronization frequency set between 4 and 5 hours, suitable for scenarios where frequent updates are not critical.

Metadata Sync Frequency

A synchronization method designed to update metadata, such as user information or data structures, once a day.

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Meeting/Outlook Web Sync Frequency

A synchronization method that updates data related to meetings and information from Outlook Web, with a recommended cycle of every 8 hours.

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Sapience Storage Requirement

The recommended storage capacity for a year's worth of data collected by Sapience, assuming archival policies are in place.

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Sapience Server Hardware Requirements

The minimum hardware configuration recommended for running a Sapience server, capable of handling the processing and storage demands of data analysis.

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Sapience Database Server

A dedicated server designed specifically for handling database operations related to Sapience, ensuring optimal performance and stability.

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Data Archiving

Storing data at different time intervals for long-term retention.

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Daily Level Data Archiving

Data is kept daily for a year, then moved to long-term storage.

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Weekly Level Data Archiving

Data is kept weekly for two years, then moved to long-term storage.

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Monthly Level Data Archiving

Data is kept monthly for three years, then moved to long-term storage.

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Two-Tier Architecture

A server system with separate hardware for running applications and managing databases.

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Maximum Users Supported

The number of users that a software system can handle simultaneously.

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Load Balancing

Balancing the workload between multiple servers to improve performance and availability.

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Sapience Application Server

A dedicated server responsible for running applications like Sapience Live.

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Sapience Server Location

The Application Server and Database Server should be connected using high-speed Ethernet (at least 1 Gbps), and they should be in a single physical data center.

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Staging Server

A copy of the production environment used for testing and development, ensuring consistency between the two.

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Production Database Backup

A weekly backup of the production database, stored on a separate server for disaster recovery.

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UAT Testing

This involves testing new features, updates, and configurations before they are implemented in the production environment.

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Staging Server Replica

A dedicated server that mirrors the production environment for testing purposes, ensuring consistent data.

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Data Backup Policy

A backup policy that includes taking a temporary backup of the Sapience databases to a separate physical location to prevent data loss.

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What is the Sapience Application Server?

The application server that runs Sapience Live, requiring Windows Server 2012 or later, .NET Framework 4.7.2 or higher, IIS 7.0 and above, and Microsoft Access Database 2016 (64-bit).

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What is the Sapience Database Server?

Microsoft SQL Server 2012 or later, designed to manage the data collected by Sapience.

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What is a Two-Tier Architecture?

A server setup with separate hardware for running applications and managing databases, with the application server and database server working together seamlessly.

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Why are ports opened in Sapience deployment?

Opening up specific ports on the Sapience server and client devices to allow communication between the Sapience application server, database server, and client devices. Common examples include HTTPs ports for secure web browsing and TCP ports for other server interactions.

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Who is the Sapience Admin User?

A domain account with system administrator privileges, necessary for managing both the application and database servers, including tasks like installation, upgrades, and accessing database folders.

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Who is the Sapience User?

A standard domain account with sufficient permissions to communicate between the IIS (Internet Information Services) and SQL database server.

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How is access to the Sapience Web Client and server achieved?

The ability to connect to the Sapience web client and server, both internally and externally, through protocols like HTTPS and VPN depending on security policies, allowing users to access Sapience from various locations.

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Why is a strong password policy necessary?

A strong password policy that mandates a minimum length, specific character types (numbers, uppercase, lowercase, special characters), and regular password changes.

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User Groups

A group of users with specific permissions on a system. In this case, IIS_WPG and IIS_IUSRS have access to manage web applications and interact with the system.

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Log On Locally (Denied)

A security policy that restricts the ability of an account to log in locally to a device. It enhances system security.

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Log On As Batch Job (Allowed)

Allows accounts to submit batch jobs, such as scheduled tasks, on a server.

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Log On As Service (Allowed)

Grants accounts the right to run services that run in the background of a system. It's crucial for server functionality.

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Log On Through Remote Desktop Services (Denied)

Prevents accounts from accessing a computer remotely through remote desktop services.

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Sapience Services Role (SELECT, INSERT, UPDATE, DELETE, EXECUTE)

The ability to read, insert, update, delete, and execute data within the database.

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Microsoft .Net Framework 4.5.2

The software platform necessary for running Sapience Buddy on Windows computers.

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Visual C++ Redistributable (vcredist_x64, vcredist_x86)

Software components required to support the C++ runtime library for running Sapience Buddy on Windows.

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Network Connectivity (Ports)

Open communication ports on user desktops and the Sapience Server are needed for successful connectivity. Port 443 is commonly used for secure web traffic.

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Android 4.4 (KitKat) and Above

The minimum version of Android required for running Sapience Buddy on mobile devices.

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Study Notes

Hardware and Software Requirements

  • Sapience Server v6.5 onwards hardware and software requirements are detailed for on-premises installations.
  • Minimum server configuration is suggested, but customer-specific environments may require adjustments.
  • Sapience Buddy minimum requirements are also provided (for system and mobile).
  • Storage requirements are for one year of data collection; archival policy can extend storage to three years.
  • OutputStaging and InputStaging databases need extra storage on the database server.
  • Hardware requirements differ for accessing systems outside the organization's intranet. Contact Sapience support for recommendations.
  • Recommended sync frequencies:
    • Lite sync: every 30 minutes
    • Normal sync: 4–5 hours
    • Agent command framework sync: every 2 hours
    • Metadata sync: once daily
    • Meeting/Outlook Web sync: every 8 hours
  • One Matrix Org is supported with the specified hardware configuration; contact support to increase the number of Matrix Orgs.
  • A dedicated database server is recommended.
  • Sapience application needs a DNS name (e.g., <Sapience>.<CustomerDomain>.com).
  • Sapience servers require periodic performance health checks.
  • Sapience services need continuous monitoring (organization internal system monitoring tool/application).
    • Alert for server CPU utilization over 70%
    • Alert for server memory utilization over 70%
    • Alert for hard drive space utilization over 70%
  • Sapience Live or Transaction Live requires additional Application servers for every 15000 users.
  • Recommended archiving policy:
    • Daily level data after one year
    • Weekly level data after two years
    • Monthly level data after three years

Two-Tier Architecture - Hardware

  • Sapience recommends hardware configurations for physical and virtual environments.
  • VCPU can be customized based on physical hardware requirements.
  • Sapience Application Server and Database Server are hosted on separate hardware.
  • Multiple instances of servers may be recommended for improved responsiveness and availability.
  • Specific hardware configurations are given for 15,000, 30,000, and 50,000 users. (CPU, RAM, Storage, etc., vary based on number of users).

Sapience Database Server

  • Specific hardware configurations are given for 15,000, 30,000, and 50,000 users (CPU, RAM, Storage, etc., vary based on number of users).
  • SSD disks or SANs with equivalent I/O performance are recommended for the database.
  • High server availability is needed.
  • Database file configurations (for TEMPDB) are based on customer standards.

Software and Network Requirements

  • Supported operating systems (OS) for Sapience Application Server (Windows Server 2012, 2012 R2, 2016; Windows Server 2016 recommended)
  • Hardware requirements, Microsoft .NET Framework (4.7.2 and above), Internet Information Services (IIS) (7.0 and above), Microsoft Access Database Engine (2016 64-bit), are specified.
  • Microsoft SQL Server is the recommended database.
  • Communication protocol (default HTTPS) for internal network use.
  • Network configurations (TCP ports for browsing, receiving user requests, and server communication) are required.
  • Two accounts (Sapience Admin User and System admin profile) are needed for system management and configuration.

Sapience Buddy on PC and Mobile

  • Supported OS details (Windows, macOS, Linux, Ubuntu, Mint, etc.).
  • Recommended RAM requirements.
  • Network requirements (ports for user browsing, server communication)
  • Specific configuration steps for UAT servers (offline testing, ERP synchronization, backups)
  • Data backup policies (frequency, drives, locations).

Other recommendations

  • Staging server setup for offline testing and verification.
  • Staging server replica of the production environment, potentially in a VM, with similar configurations (logical CPUs).
  • Database backup restoration on staging servers.
  • Sapience server upgrades and patch testing.
  • SAPIENCE Buddy to UAT Server connections.

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