Salesforce Certified Administrator (SU23) Quiz
13 Questions
3 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What should the sales team use when adding new leads?

  • Flow element and add the screen flow to the record page. (correct)
  • Tab and add the screen flow to the page.
  • Utility bar of the console
  • Create a custom object for the screen flow.

What information does the screen flow collect from new leads?

  • Name, phone number, and address
  • Social security number, date of birth, and nationality
  • Company name, job title, and industry
  • Name, email, and shoe preference (correct)

How does Cloud Kicks display the screen flow for their sales team?

  • As a downloadable file on the company intranet
  • As a pop-up window on the homepage
  • Using a flow element and adding it to the record page (correct)
  • By embedding it in an email template

What action should the administrator take to ensure the screen flow is accessible to the sales team?

<p>Use a flow element and add the screen flow to the record page (C)</p> Signup and view all the answers

What happens if unauthorized changes are made to the product's encryption code?

<p>Legal punishment will be inflicted (C)</p> Signup and view all the answers

How can customers provide feedback about the product?

<p>Contact <a href="mailto:[email protected]">[email protected]</a> (D)</p> Signup and view all the answers

What should the administrator use to automate applying discounts on opportunity products when an opportunity is won?

<p>Flow Builder (D)</p> Signup and view all the answers

Which automation solution should an administrator use to mark all other open opportunities on the same account as closed lost when an Opportunity is closed won?

<p>Flow Builder (C)</p> Signup and view all the answers

How can the administrator display the screen flow for users?

<p>Create a tab and add the screen flow to the page (D)</p> Signup and view all the answers

What action should the sales reps take to manually apply the discount up to the related opportunity products when an opportunity is won?

<p>Apply the discount directly on the related opportunity products (C)</p> Signup and view all the answers

What step should be taken to create a tab and add the screen flow to the page?

<p>Go to Setup &gt; Tabs and click New (C)</p> Signup and view all the answers

How can the administrator add the screen flow to the record page?

<p>Drag the Flow element from the Palette to the canvas in Setup &gt; Customize &gt; Lightning App Builder (C)</p> Signup and view all the answers

Which tool allows creating complex business processes with clicks?

<p>Flow Builder (B)</p> Signup and view all the answers

Flashcards

Adding new leads, tool needed

Sales team should use a flow element and add a screen flow to the record page.

Screen flow data

Collects a lead's name, email, and shoe preference.

Cloud Kicks screen flow display

Uses a flow element and adds it to the record page.

Administrator's role for screen flow

Use a flow element and add the screen flow to the record page to ensure sales team access.

Signup and view all the flashcards

Unauthorized encryption code changes

Leads to legal consequences.

Signup and view all the flashcards

Customer feedback method

Contact [email protected].

Signup and view all the flashcards

Opportunity discount automation

Use Flow Builder.

Signup and view all the flashcards

Closing other opportunities

Flow Builder marks other open opportunities as closed lost when an Opportunity is closed won.

Signup and view all the flashcards

Screen flow user display

Create a tab and add the screen flow to the page.

Signup and view all the flashcards

Manual discount application

Sales reps apply the discount directly on the related opportunity products.

Signup and view all the flashcards

Tab creation and screen flow addition

Go to Setup > Tabs and click New, then drag the Flow element to the Lightning App Builder canvas and add the screen flow.

Signup and view all the flashcards

Screen flow addition to record page

In Lightning App Builder, drag the Flow element from the Palette to the canvas.

Signup and view all the flashcards

Complex business process tool

Flow Builder.

Signup and view all the flashcards

More Like This

Use Quizgecko on...
Browser
Browser