Podcast
Questions and Answers
What action should a salesperson take during the negotiation stage to secure buyer loyalty?
What action should a salesperson take during the negotiation stage to secure buyer loyalty?
- Provide technical assistance or advice post-sale (correct)
- Avoid offering alternative choices during negotiations
- Request buyers to agree to purchase immediately
- Conduct email dialogues to gather feedback
What is the purpose of initiating a formal close to the sales process?
What is the purpose of initiating a formal close to the sales process?
- To conduct one-on-one interviews with clients
- To induce prospects to purchase the product or service (correct)
- To conduct focus groups with potential buyers
- To offer free trials to prospects
When negotiating conditions of the agreement, a salesperson typically outlines a summary to the buyer to:
When negotiating conditions of the agreement, a salesperson typically outlines a summary to the buyer to:
- Encourage buyer hesitation
- Extend the negotiation process
- Confuse the buyer with complex terms
- Confirm the buyer's decision (correct)
Which of the following is NOT a component of negotiating and finalizing sales?
Which of the following is NOT a component of negotiating and finalizing sales?
What is a key activity involved in supporting post-sale activities?
What is a key activity involved in supporting post-sale activities?
In negotiating and finalizing sales, what role do cross-selling opportunities play?
In negotiating and finalizing sales, what role do cross-selling opportunities play?
What technique should a salesperson use to create a supportive selling environment?
What technique should a salesperson use to create a supportive selling environment?
When responding to buyer signals, what is a key aspect that a salesperson should identify and assess?
When responding to buyer signals, what is a key aspect that a salesperson should identify and assess?
Which strategy should be selected and implemented for managing buyer resistance effectively?
Which strategy should be selected and implemented for managing buyer resistance effectively?
What should a salesperson do to secure buyer interest during the sales process?
What should a salesperson do to secure buyer interest during the sales process?
How can a salesperson emphasize the benefits of a product in relation to identified buyer needs?
How can a salesperson emphasize the benefits of a product in relation to identified buyer needs?
When adjusting the sales presentation to match buyer needs, what should a salesperson use?
When adjusting the sales presentation to match buyer needs, what should a salesperson use?
What is the focus of Sales Solutions, as described in the text?
What is the focus of Sales Solutions, as described in the text?
Which learning outcome involves assessing and selecting sales tactic options based on meeting prospect needs?
Which learning outcome involves assessing and selecting sales tactic options based on meeting prospect needs?
What is one of the activities involved in preparing for a sales presentation, as per the text?
What is one of the activities involved in preparing for a sales presentation, as per the text?
Which of the following is NOT considered as a potential sales aid according to the text?
Which of the following is NOT considered as a potential sales aid according to the text?
What does LO4 (Negotiate and finalize the sale) involve according to the text?
What does LO4 (Negotiate and finalize the sale) involve according to the text?
Which step is necessary before negotiating and finalizing a sale according to the text?
Which step is necessary before negotiating and finalizing a sale according to the text?
