Hotel Guest Room Etiquette

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Questions and Answers

When entering a guest's room, it is important to make sure the DND sign is not on. (True/False)?

True (A)

If the guest responds to the entry phone call, the staff member should open the door and enter the room immediately. (True/False)?

False (B)

It is important to always give just directions when escorting a guest within the hotel. (True/False)?

False (B)

If a guest doesn't respond to the entry phone call, the staff member should open the door and enter the room without announcing themselves. (True/False)?

<p>False (B)</p> Signup and view all the answers

When escorting a guest outside the hotel, it is important to offer to arrange transportation and give clear directions. (True/False)?

<p>True (A)</p> Signup and view all the answers

If a guest requests to come back later when entering the room, the staff should apologize for inconvenience and check with the guest for a suitable time to return. (True/False)?

<p>True (A)</p> Signup and view all the answers

When leaving the guest's room, it is important to close the door with force to ensure it is properly shut. (True/False)?

<p>False (B)</p> Signup and view all the answers

When escorting a guest within the hotel, it is acceptable to just give directions and not necessarily escort them personally. (True/False)?

<p>False (B)</p> Signup and view all the answers

It is necessary to consult with colleagues if there are any doubts when giving directions outside the hotel. (True/False)?

<p>True (A)</p> Signup and view all the answers

When entering a guest's room, whether or not they respond to the entry phone call, it is important to announce yourself while entering the room. (True/False)?

<p>True (A)</p> Signup and view all the answers

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