Rooms Division in the Hotel Industry
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Questions and Answers

Which department is responsible for the first and last impressions of guests in a hotel?

  • Food and Beverage
  • Rooms Division (correct)
  • Sales/Marketing and Catering
  • Accounting
  • Which department is the nerve center for most operations in a hotel?

  • Accounting
  • Front Office (correct)
  • Engineering
  • Human Resources
  • Which department plays a big role in the hotel's income production?

  • Food and Beverage
  • Human Resources
  • Sales/Marketing and Catering (correct)
  • Engineering
  • Which department is responsible for producing the hotel's major commodity, the sleeping rooms?

    <p>Rooms Division</p> Signup and view all the answers

    Which department is responsible for the incoming and outgoing guests in a hotel?

    <p>Front Office</p> Signup and view all the answers

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