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Questions and Answers
Which department is responsible for the first and last impressions of guests in a hotel?
Which department is responsible for the first and last impressions of guests in a hotel?
- Food and Beverage
- Rooms Division (correct)
- Sales/Marketing and Catering
- Accounting
Which department is the nerve center for most operations in a hotel?
Which department is the nerve center for most operations in a hotel?
- Accounting
- Front Office (correct)
- Engineering
- Human Resources
Which department plays a big role in the hotel's income production?
Which department plays a big role in the hotel's income production?
- Food and Beverage
- Human Resources
- Sales/Marketing and Catering (correct)
- Engineering
Which department is responsible for producing the hotel's major commodity, the sleeping rooms?
Which department is responsible for producing the hotel's major commodity, the sleeping rooms?
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Which department is responsible for the incoming and outgoing guests in a hotel?
Which department is responsible for the incoming and outgoing guests in a hotel?
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