Hotel Event Department Objectives

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What is the main objective of the department mentioned in the text?

To maximize the hotel's profit
To reduce the cost of event materials
To provide efficient and effective service in all hotel events (correct)
To implement revenue management strategies

What is a common function incorporated into commercial departments in hotels nowadays?

Event planning
Brand positioning
Market segmentation
Revenue management (correct)

In which type of hotels do we usually find sales agents working in an individual department?

Small hotels
Medium – big hotels (correct)
International hotel chains
Big hotel chains

What is a common practice of big hotel chains in terms of brand management?

Assigning one person in charge of all their brands (B) Signup and view all the answers

What is a key responsibility of the event department in small hotels?

Contracting different services for events (A) Signup and view all the answers

What is the responsibility of the Revenue Manager in the hotel?

Making decisions about prices based on various factors (B) Signup and view all the answers

What is the role of the Events Director in a big hotel?

Coordinating events and working with other departments (A) Signup and view all the answers

What is the profile of a commercial person according to the text?

Being flexible, dynamic, and aware of SMART objectives (A) Signup and view all the answers

What is one of the requirements for implementing management by objectives?

Having logical and sequential planning (B) Signup and view all the answers

What must be the unit of measurement for management by objectives to know the scope of the objectives?

Facilitating reformulation (A) Signup and view all the answers

Which of the following best describes the characteristic of a process as per the given text?

Evolving and adaptable (B) Signup and view all the answers

What is the main purpose of a procedure in the context of process management according to the text?

To document the actions constituting the processes (B) Signup and view all the answers

Which type of process is responsible for defining and controlling goals as mentioned in the text?

Strategic processes (D) Signup and view all the answers

According to the text, what is the primary purpose of regular meetings among department heads?

To keep abreast of upcoming activities and plan coordination (D) Signup and view all the answers

What is the role of the Event Manager mentioned in the text?

To establish internal organization and adapt staff to positions (D) Signup and view all the answers

What is the purpose of coaching as described in the text?

To train individuals to adapt to specific job positions (D) Signup and view all the answers

What is the primary purpose of a service order as mentioned in the text?

To inform all the involved departments in the event execution (B) Signup and view all the answers

Why is it important for everyone involved in an event to have a global and common vision according to the text?

To ensure everyone is aware of tasks in other groups (C) Signup and view all the answers

What is the primary purpose of dividing the event team into work groups as per the text?

To facilitate the organization and distribution of tasks (C) Signup and view all the answers

What does a leader within each group typically provide as per the text?

Roles for each member within different working groups (A) Signup and view all the answers