Chapter 19 - Communicating Risk
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Questions and Answers

Which theory of communication considers forces and stressors as factors that can cause interference and strain in the communication process?

  • Technological approach
  • Transactional view
  • Mechanistic theory (correct)
  • Psychological theory
  • Which theory of communication offers cognitive, affective, and behavioural dimensions to the model by considering the role of human perceptions and emotions?

  • Mechanistic theory
  • Psychological theory (correct)
  • Sociological perspectives
  • Technological approach
  • Which approach to communication embraces system delivery, transmission, and reception, as well as message amplification and attenuation?

  • Mechanistic theory
  • Technological approach (correct)
  • Psychological theory
  • Sociological perspectives
  • Which perspectives of communication relate to the acceptability of the messages and the delivery media?

    <p>Sociological perspectives</p> Signup and view all the answers

    Which theory of communication looks at the value or benefit derived by message senders and receivers in their communication?

    <p>Transactional view</p> Signup and view all the answers

    In the mechanistic theory of communication, what do channels refer to?

    <p>Means of conveying messages</p> Signup and view all the answers

    What does the psychological theory of communication offer in addition to cognitive and affective dimensions?

    <p>Behavioural dimensions</p> Signup and view all the answers

    What does the technological approach to communication deal with in addition to system delivery, transmission, and reception?

    <p>Message amplification</p> Signup and view all the answers

    What do sociological perspectives of communication determine?

    <p>Parties involved in subsequent communication</p> Signup and view all the answers

    What does the transactional view of communication emphasize the importance of?

    <p>Feedback (message confirmation)</p> Signup and view all the answers

    In the mechanistic theory of communication, what do filters refer to?

    <p>Devices for encoding and decoding messages</p> Signup and view all the answers

    What is the role of intellectual and emotional intelligence in the psychological theory of communication?

    <p>Cognitive and affective dimensions</p> Signup and view all the answers

    In the context of project risk management, which stage requires formal recognition of contextual drivers?

    <p>Context establishment</p> Signup and view all the answers

    Which subprocesses are involved in individually separate intra-personal communication according to the communication model in Figure 19.1?

    <p>Cognitive, affective, and behavioral subprocesses</p> Signup and view all the answers

    Which stage of the PRMS cycle involves communication about the relative severity of threat risks and the exploitability of opportunity risks?

    <p>Risk evaluation</p> Signup and view all the answers

    What kind of messages do promotional announcements about projects tend to deal with?

    <p>Opportunity risks</p> Signup and view all the answers

    In challenging project risk environments, what do extra-organizational communication frequently target?

    <p>Mass audiences</p> Signup and view all the answers

    What is often necessary for the methods of analysis proposed, the data inputs, and the modeling outcomes in risk analysis?

    <p>Communication</p> Signup and view all the answers

    What is required in every stage of the PRMS cycle for a project?

    <p>Risk communication messages</p> Signup and view all the answers

    What is involved in deciding upon response options and treatment alternatives for each risk?

    <p>Risk treatment</p> Signup and view all the answers

    What do extensive advisory loops in project risk communication involve?

    <p>Dissemination of email messages</p> Signup and view all the answers

    What may be included in communication effectiveness evaluation criteria?

    <p>Feedback confirmation expectations</p> Signup and view all the answers

    What is likely to be needed for managing risk knowledge capture?

    <p>Both formal and informal communication</p> Signup and view all the answers

    What do communication messages in the risk identification stage deal with?

    <p>Precise risk statements</p> Signup and view all the answers

    Study Notes

    Communication Theories and Models

    • The mechanistic theory of communication considers forces and stressors as factors that can cause interference and strain in the communication process.
    • The psychological theory of communication offers cognitive, affective, and behavioral dimensions to the model by considering the role of human perceptions and emotions.
    • The systems approach to communication embraces system delivery, transmission, and reception, as well as message amplification and attenuation.

    Communication Dimensions and Intelligence

    • The psychological theory of communication offers cognitive and affective dimensions and also considers the role of intellectual and emotional intelligence.
    • Intellectual and emotional intelligence play a crucial role in the psychological theory of communication.

    Project Risk Management and Communication

    • In the context of project risk management, the risk identification stage requires formal recognition of contextual drivers.
    • The PRMS cycle involves communication about the relative severity of threat risks and the exploitability of opportunity risks.
    • Promotional announcements about projects tend to deal with persuasive messages.
    • In challenging project risk environments, extra-organizational communication frequently targets stakeholders and external parties.
    • Risk analysis requires robust data inputs, and the methods of analysis proposed, and the modeling outcomes need to be transparent.
    • Communication is essential in every stage of the PRMS cycle for a project.

    Risk Response and Communication

    • Deciding upon response options and treatment alternatives for each risk involves evaluating the feasibility of risk response strategies.
    • Extensive advisory loops in project risk communication involve iterative consultation and feedback with stakeholders.
    • Communication effectiveness evaluation criteria may include metrics such as accuracy, completeness, and timeliness.
    • Managing risk knowledge capture requires a systematic approach to documenting and storing risk-related information.

    Risk Identification and Communication

    • Communication messages in the risk identification stage deal with potential risks, threats, and opportunities.
    • Risk identification involves brainstorming, interviews, and other methodologies to identify potential risks and opportunities.

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    Description

    Test your knowledge of risk communication theories with this quiz on Chapter 19's mechanistic theory of communication. Explore concepts related to vectors, channels, filters, senders, receivers, forces, and stressors in the context of risk communication.

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