CH. 14
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Questions and Answers

It is important to revise, edit, and proofread instructions to ensure that readers will be able to complete the task described safely.

True

According to Chapter 14, the safety of your company's products (and the effectiveness of your company's instructions) is a matter of contract law.

False

Which two types of organizational patterns are most commonly used for mechanism descriptions?

  • comparison and contrast and general to specific
  • functional and spatial (correct)
  • spatial and cause and effect
  • chronological and functional
  • According to Chapter 14, an effective process description fully describes which of the following?

    <p>substeps</p> Signup and view all the answers

    Which of the following is an effective sentence definition?

    <p>Thermography is a printing process in which a special powder is added to the wet ink on the surface of the paper and then heated.</p> Signup and view all the answers

    You are a technical writer for Landson Toy Company. Landson has just designed a new, more durable swing set for 6- to 10-year-olds. Which of the following should you NOT include in the Introduction to the assembly guide for the swing set?

    <p>the reasons the user should carry out the instructions</p> Signup and view all the answers

    Several organizations have guidelines and standards for communicating information about safety. Which of the following is NOT one of these organizations?

    <p>Institute of Safety Ordinances (ISO)</p> Signup and view all the answers

    H&G Garden Supplies is revising its instruction booklet for assembling and installing its redwood garden arbor. The set contains two 6-foot trellises, two planter boxes, and a pair of adjustable arches. Which of the following should you NOT include in the back matter of the instruction booklet?

    <p>safety information</p> Signup and view all the answers

    Which of the following is the most effective title for a section in a set of instructions on bicycle maintenance and repair?

    <p>Adjusting the Yaw Angle of Caliper Brake Shoes</p> Signup and view all the answers

    To minimize product-liability lawsuits in the event of improper use of Phillips lawn mowers, which of the following instructions should the company's lead technical writer NOT give to the company's manual writer?

    <p>For ease of use, place all safety information in the Introduction so that users can read through all of it at once before using the product. Then, in the instruction steps, merely cross-reference to the Introduction.</p> Signup and view all the answers

    Study Notes

    Importance of Revision and Proofreading

    • It is essential to revise, edit, and proofread instructions to ensure that readers understand them and can safely complete the tasks described.

    Product Safety and Contract Law

    • The safety of a company's products, and the effectiveness of its instruction manuals, are directly related to contract law.

    Organizational Patterns for Mechanism Descriptions

    • The two most common organizational patterns for mechanism descriptions are chronological and spatial.

    Elements of an Effective Process Description

    • An effective process description must fully describe the materials needed, steps involved, and tools required for completing a task.

    Sentence Definition

    • An effective sentence definition should provide a concise explanation of the term, identify the specific category to which the term belongs, and differentiate the term from similar concepts.

    Content for Assembly Guide Introduction

    • Content that should NOT be included in the introduction to an assembly guide is a detailed list of parts.

    Organizations for Safety Standards

    • Not all organizations have guidelines and standards for communicating safety information. NASA, for example, is not known for such guidelines.

    Content for Back Matter of an Instruction Booklet

    • The back matter of an instruction booklet should NOT include a detailed parts list.

    Effective Instruction Section Title

    • An effective title for a section on bicycle maintenance and repair would be "Routine Cleaning and Maintenance".

    Avoiding Product Liability Lawsuits

    • To minimize product liability lawsuits, Phillips lawnmower instructions should NOT encourage users to modify the mower without consulting a professional.

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    Description

    Test your knowledge on the importance of revising, editing, and proofreading instructions to ensure safe task completion. Learn about the significance of revising instructions and how it impacts task outcomes. Revise your understanding of editing and proofreading techniques.

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