Questions and Answers
What is the definition of a restaurant?
There are more than one million restaurants in the United States, with sales of $________ billion.
782.7
What is a no tipping policy?
A policy to correct pay unfairness and align restaurant pay with modern workplace standards.
What is an example of a restaurant that adopted a no-tipping policy?
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How does the strategy for non-tipping restaurants adjust employee wages?
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What is one advantage of including gratuity in the meal price?
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Why do some restaurants revert to tipping?
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What defines an independent restaurant?
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What is a chain restaurant?
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What are the two main categories of restaurants?
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What are destination categories of restaurants?
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What is an example of a quick-service restaurant?
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List some popular fast-casual restaurants.
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What is the most popular meal eaten away from home?
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North America gained most of its culinary legacy from __________.
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Name two main events responsible for France's culinary legacy.
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Who is Marie-Antoine Carême?
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What was Auguste Escoffier known for?
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What is a risk of owning independent restaurants?
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What role do franchises play in the restaurant industry?
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What is a benefit of owning a franchise?
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What are some drawbacks of franchising?
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Study Notes
Restaurant Overview
- Restaurants provide a space for socializing, relaxation, and energy restoration before activities.
- The term "restaurant" originates from the French word meaning "to restore."
Restaurant Statistics
- Over one million restaurants exist in the U.S., generating $782.7 billion in sales.
- The restaurant sector employs approximately 14.4 million people, making it the largest employer outside of government.
- Restaurants' share of the food dollar has increased to about 50%.
No Tipping Policy
- Aims to address pay disparities between tipped and non-tipped employees.
- Seeks to align restaurant practices with modern workplace standards.
Café China
- An upscale Sichuanese restaurant located in midtown Manhattan.
- First high-end Chinese restaurant in NYC to adopt a no-tipping policy.
Strategy for Non-Tipping Restaurants
- Non-tipping restaurants increase menu prices by around 20% and provide higher wages to staff.
- Results in price hikes of 10-15%, with servers earning $15 per hour and commissions on dine-in sales.
Advantages of Including Gratuity in Meal Price
- Promotes merit-based compensation for employees.
- Reduces "shift-chasing," where staff compete for desirable shifts.
Reasons Restaurants Revert to Tipping
- High turnover rates as trained wait staff leave for better-paying tipping restaurants.
- Tips typically range from 10% to 20% of the total guest check.
Types of Restaurants
- Independent Restaurants: Privately owned and not part of a franchise.
- Chain Restaurants: Operate as part of a larger group of restaurants.
Categories of Restaurants
- Destination categories include fine dining, fast-casual, casual, and quick-service.
- Fast-casual combines elements of casual and quick-service dining.
Ethnic and Quick Service Restaurants
- Taco Bell serves as an example of a quick-service restaurant with ethnic influences.
Popular Fast-Casual Restaurants
- Notable names include Chipotle, Firehouse Subs, Five Guys, and Pei Wei.
Most Popular Meal Eaten Away From Home
- Lunch accounts for about 50% of fast-food restaurant sales.
Culinary Legacy of North America
- Heavily influenced by France, originating from notable historical events.
Events Shaping French Culinary Influence
- The French Revolution led many chefs to immigrate to North America.
- Thomas Jefferson brought a French chef to the White House, popularizing French cuisine.
Key Figures in French Cuisine
- Marie-Antoine Carême: Known as the "Chef of Kings," he pioneered classical cuisine with an emphasis on food presentation and order.
- Auguste Escoffier: Distinguished himself by working in renowned hotels rather than aristocratic households.
Risks of Owning Independent Restaurants
- Possibility of low popularity or insufficient expertise can jeopardize success.
- Cash flow issues may arise before achieving profitability.
Franchises in the Restaurant Industry
- Franchises are a significant growth mechanism, allowing rapid expansion.
- Franchisees pay initial fees and a percentage of sales for marketing and support.
Benefits of Franchising
- Proven concepts reduce the risk of failure.
- Franchisees receive marketing and operational support.
Drawbacks of Franchising
- Initial costs can be substantial, including fees and construction expenses.
- Ongoing royalty payments can affect profitability.
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Description
Test your knowledge of key restaurant terms and their significance in the industry with these flashcards from Chapter 6. Learn about the concept of a restaurant and some fascinating statistics related to the U.S. restaurant scene.
