Questions and Answers
What is the definition of a restaurant?
There are more than one million restaurants in the United States, with sales of $________ billion.
782.7
What is a no tipping policy?
A policy to correct pay unfairness and align restaurant pay with modern workplace standards.
What is an example of a restaurant that adopted a no-tipping policy?
Signup and view all the answers
How does the strategy for non-tipping restaurants adjust employee wages?
Signup and view all the answers
What is one advantage of including gratuity in the meal price?
Signup and view all the answers
Why do some restaurants revert to tipping?
Signup and view all the answers
What defines an independent restaurant?
Signup and view all the answers
What is a chain restaurant?
Signup and view all the answers
What are the two main categories of restaurants?
Signup and view all the answers
What are destination categories of restaurants?
Signup and view all the answers
What is an example of a quick-service restaurant?
Signup and view all the answers
List some popular fast-casual restaurants.
Signup and view all the answers
What is the most popular meal eaten away from home?
Signup and view all the answers
North America gained most of its culinary legacy from __________.
Signup and view all the answers
Name two main events responsible for France's culinary legacy.
Signup and view all the answers
Who is Marie-Antoine Carême?
Signup and view all the answers
What was Auguste Escoffier known for?
Signup and view all the answers
What is a risk of owning independent restaurants?
Signup and view all the answers
What role do franchises play in the restaurant industry?
Signup and view all the answers
What is a benefit of owning a franchise?
Signup and view all the answers
What are some drawbacks of franchising?
Signup and view all the answers
Study Notes
Restaurant Overview
- Restaurants provide a space for socializing, relaxation, and energy restoration before activities.
- The term "restaurant" originates from the French word meaning "to restore."
Restaurant Statistics
- Over one million restaurants exist in the U.S., generating $782.7 billion in sales.
- The restaurant sector employs approximately 14.4 million people, making it the largest employer outside of government.
- Restaurants' share of the food dollar has increased to about 50%.
No Tipping Policy
- Aims to address pay disparities between tipped and non-tipped employees.
- Seeks to align restaurant practices with modern workplace standards.
Café China
- An upscale Sichuanese restaurant located in midtown Manhattan.
- First high-end Chinese restaurant in NYC to adopt a no-tipping policy.
Strategy for Non-Tipping Restaurants
- Non-tipping restaurants increase menu prices by around 20% and provide higher wages to staff.
- Results in price hikes of 10-15%, with servers earning $15 per hour and commissions on dine-in sales.
Advantages of Including Gratuity in Meal Price
- Promotes merit-based compensation for employees.
- Reduces "shift-chasing," where staff compete for desirable shifts.
Reasons Restaurants Revert to Tipping
- High turnover rates as trained wait staff leave for better-paying tipping restaurants.
- Tips typically range from 10% to 20% of the total guest check.
Types of Restaurants
- Independent Restaurants: Privately owned and not part of a franchise.
- Chain Restaurants: Operate as part of a larger group of restaurants.
Categories of Restaurants
- Destination categories include fine dining, fast-casual, casual, and quick-service.
- Fast-casual combines elements of casual and quick-service dining.
Ethnic and Quick Service Restaurants
- Taco Bell serves as an example of a quick-service restaurant with ethnic influences.
Popular Fast-Casual Restaurants
- Notable names include Chipotle, Firehouse Subs, Five Guys, and Pei Wei.
Most Popular Meal Eaten Away From Home
- Lunch accounts for about 50% of fast-food restaurant sales.
Culinary Legacy of North America
- Heavily influenced by France, originating from notable historical events.
Events Shaping French Culinary Influence
- The French Revolution led many chefs to immigrate to North America.
- Thomas Jefferson brought a French chef to the White House, popularizing French cuisine.
Key Figures in French Cuisine
- Marie-Antoine Carême: Known as the "Chef of Kings," he pioneered classical cuisine with an emphasis on food presentation and order.
- Auguste Escoffier: Distinguished himself by working in renowned hotels rather than aristocratic households.
Risks of Owning Independent Restaurants
- Possibility of low popularity or insufficient expertise can jeopardize success.
- Cash flow issues may arise before achieving profitability.
Franchises in the Restaurant Industry
- Franchises are a significant growth mechanism, allowing rapid expansion.
- Franchisees pay initial fees and a percentage of sales for marketing and support.
Benefits of Franchising
- Proven concepts reduce the risk of failure.
- Franchisees receive marketing and operational support.
Drawbacks of Franchising
- Initial costs can be substantial, including fees and construction expenses.
- Ongoing royalty payments can affect profitability.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge of key restaurant terms and their significance in the industry with these flashcards from Chapter 6. Learn about the concept of a restaurant and some fascinating statistics related to the U.S. restaurant scene.