Restaurant Reservations and Customer Service Quiz

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5 Questions

What is the purpose of a wait list in a restaurant?

To list reservations waiting for cancellations

Which term refers to selling more of a good or service than you have available?

Up Selling

What is the definition of 'peak season'?

A time of high occupancy

What does the term 'facsimile' refer to?

A machine that copies and transmits documents

What does it mean to make a reservation in a restaurant?

To ask that a service or product is available only for you at a particular time

Test your knowledge of restaurant reservations and customer service with this quiz! Learn about terms like overbooking, no shows, up selling, and wait lists. Perfect for hospitality professionals and anyone interested in the dining industry.

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