Restaurant Reservations and Customer Service Quiz

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LyricalSmokyQuartz
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5 Questions

What does it mean to up sell in the context of restaurant reservations?

To offer more than the guest is asking for

What is the purpose of a wait list in the context of restaurant reservations?

To list reservations waiting for cancellations

What term describes the time of high occupancy in the restaurant industry?

Peak Season

Which term refers to selling more of a good or service than you have available, usually done to compensate for no shows?

Overbooked

What is the process of booking a seat in a restaurant called?

Booking

Test your knowledge of restaurant reservations and customer service with this quiz! Learn about terms like overbooking, no shows, up selling, and wait lists. Perfect for hospitality professionals and anyone interested in the dining industry.

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