Responsibilities of Watch Commanders and Investigating Supervisors
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Questions and Answers

What is the responsibility of a watch commander when notified of a complaint?

  • Complete an Employee's Report
  • Resolve the problem leading to the complaint
  • Review the complaint and take appropriate action
  • Assign a supervisor to conduct an inquiry (correct)
  • What is the responsibility of a supervisor assigned to review a complaint?

  • Assign a watch commander to conduct an inquiry
  • Complete an Employee's Report (correct)
  • Review the complaint and take appropriate action
  • Resolve the problem leading to the complaint
  • What information should be included in the Employee's Report for a complaint?

  • Name of facility and medical personnel involved
  • Name of patient and officers complaining
  • Date and time of incident and nature of complaint
  • All of the above (correct)
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