Research Design in I-O Psychology

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Questions and Answers

What type of research is better for establishing cause-and-effect relationships?

  • Case Studies
  • Cross-Sectional Research
  • Quasi-Experimental Research
  • Longitudinal (correct)

Which research method is particularly useful for understanding associations at a single point in time?

  • Cross-Sectional Research (correct)
  • Case Studies
  • Field Experiments
  • Quasi-Experimental Research

What is a major advantage of case studies in research?

  • Establishing large sample sizes
  • Providing statistical analysis
  • Testing multiple hypotheses simultaneously
  • Gathering extensive qualitative data (correct)

What type of research design allows researchers to track changes in employee engagement over time?

<p>Longitudinal (B)</p> Signup and view all the answers

Which of the following is NOT a characteristic of quasi-experimental research?

<p>Ability to establish causation (D)</p> Signup and view all the answers

What is a primary benefit of conducting interviews as a research method?

<p>They offer rich qualitative insights. (A)</p> Signup and view all the answers

Which type of research is characterized by collecting data at a single point in time?

<p>Cross-Sectional Research (D)</p> Signup and view all the answers

Which option represents a method of qualitative data collection?

<p>Case Studies (B)</p> Signup and view all the answers

What is a key advantage of using the observer method in job analysis?

<p>Delivers a real-time and accurate picture of job tasks (A)</p> Signup and view all the answers

What is one significant limitation of the observer method?

<p>It can lead to a lack of depth and context (D)</p> Signup and view all the answers

Which method involves interviewing employees and supervisors to gather job-related information?

<p>Interview Method (D)</p> Signup and view all the answers

What is a disadvantage of the structured interview approach in job analysis?

<p>It can require frequent updates to remain accurate (A)</p> Signup and view all the answers

What does the Critical Incident Technique (CIT) focus on?

<p>Identifying specific significant events related to job performance (D)</p> Signup and view all the answers

What is a primary advantage of the Task Inventory Method?

<p>It allows for quantitative analysis of job tasks (B)</p> Signup and view all the answers

What is a common drawback of conducting unstructured interviews?

<p>They can lead to inconsistent data due to varied responses (C)</p> Signup and view all the answers

Which of the following best describes the observer effect?

<p>Decreased accuracy in job analysis due to observer presence (C)</p> Signup and view all the answers

What is the first step in the learning process according to the provided concept?

<p>Concrete Experience (D)</p> Signup and view all the answers

Which evaluation method is primarily used for assessing changes in participant behavior post-training?

<p>Observations (A)</p> Signup and view all the answers

What is the purpose of the Reflective Observation stage in the learning process?

<p>To analyze and understand the experience (C)</p> Signup and view all the answers

What does Level 3: Behavior measure in the context of training evaluation?

<p>Changes in application of learning on the job (B)</p> Signup and view all the answers

Which of the following methods is NOT mentioned for evaluating training effectiveness?

<p>Skill-based testing (B)</p> Signup and view all the answers

What is the focus of Brinkerhoff's Success Case Method in training evaluation?

<p>Analyzing successful and unsuccessful cases (B)</p> Signup and view all the answers

Which aspect does Level 4: Results evaluate in the training process?

<p>Improvement in organizational productivity (C)</p> Signup and view all the answers

What is a key aspect of Active Experimentation in the learning process?

<p>Incorporating hands-on activities and simulations (B)</p> Signup and view all the answers

What is a primary advantage of the ranking method in employee performance evaluation?

<p>Offers an easy comparison of employees based on total scores (D)</p> Signup and view all the answers

What is a limitation of the paired comparison method?

<p>It may undermine teamwork due to its competitive nature (B)</p> Signup and view all the answers

How does the critical incident method evaluate employee performance?

<p>Through specific documented examples of behavior related to job performance (C)</p> Signup and view all the answers

Which of the following is NOT considered a disadvantage of qualitative descriptors?

<p>They are difficult to understand for most employees (A)</p> Signup and view all the answers

What kind of biases may affect the ranking method?

<p>Leniency or severity bias (A)</p> Signup and view all the answers

Which method may create conflicts due to its competitive nature?

<p>Ranking Method (B)</p> Signup and view all the answers

Why may the critical incident method be considered effective for performance evaluations?

<p>It focuses on behavior that is observable and job-relevant (D)</p> Signup and view all the answers

What challenge is associated with the paired comparison method?

<p>Record-keeping may overlook consistent performance patterns (A)</p> Signup and view all the answers

What is the primary advantage of using the Forced Distribution Method in performance assessments?

<p>It provides a comprehensive overview of performance. (B)</p> Signup and view all the answers

What is a major limitation of infrequent documented assessments?

<p>They can lead to delayed feedback. (A)</p> Signup and view all the answers

Which feedback method is known for providing timely insights for immediate improvement?

<p>Real-Time Feedback (A)</p> Signup and view all the answers

What is a disadvantage of peer feedback?

<p>It tends to lack documentation. (D)</p> Signup and view all the answers

What could be a challenge associated with upward feedback?

<p>It may involve personal conflicts. (B)</p> Signup and view all the answers

Which approach emphasizes collecting feedback from colleagues who closely work together?

<p>Peer Feedback (B)</p> Signup and view all the answers

What is a potential result of excessive feedback from documented assessments?

<p>Employees may feel overwhelmed. (B)</p> Signup and view all the answers

Which feedback type is often verbal and specific to daily tasks?

<p>Real-Time Feedback (A)</p> Signup and view all the answers

What is the primary focus of McClelland's Theory of Needs?

<p>Identifying the primary needs that drive motivation (D)</p> Signup and view all the answers

Which need is related to the desire to excel and achieve in relation to set standards?

<p>Need for Achievement (D)</p> Signup and view all the answers

Which of the following best describes the need for autonomy?

<p>Feeling in control of one's own behavior and goals (D)</p> Signup and view all the answers

What should employers do to foster a supportive work environment that encourages relatedness?

<p>Encourage social connections and teamwork (C)</p> Signup and view all the answers

According to Self-Determination Theory, what is essential for optimal motivation?

<p>Autonomy, competence, and relatedness (C)</p> Signup and view all the answers

In the application of McClelland's Theory of Needs, how should challenges be assigned to those with a high need for achievement?

<p>Set performance goals and assign challenging tasks (A)</p> Signup and view all the answers

What is the primary desire of individuals with a high need for power?

<p>To control or influence others (B)</p> Signup and view all the answers

What kind of feedback is essential for those who need to feel competent in their roles?

<p>Detailed training, constructive feedback, and challenges (B)</p> Signup and view all the answers

Flashcards

Lab Experiment

An experiment conducted in a controlled environment to study cause-and-effect relationships.

Field Experiment

An experiment conducted in a real-world setting to study the impact of variables.

Cross-Sectional Research

A research design collecting data at a single point in time to analyze relationships between variables.

Case Study

An in-depth investigation of a single organization, department or group to examine unique characteristics.

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Survey

A method of data collection using questionnaires administered to gather info.

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Interview

A data collection method involving direct conversations to gain in-depth understanding.

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Quasi-Experimental Research

A research approach with limited control that seeks to establish cause-and-effect relationships.

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External Validity

The extent to which results of an experiment can be generalized to other settings or participants.

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Observer Method

A method to study a job by watching and recording employee tasks, activities, and interactions.

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Observer Method Advantages

Provides a real-time, accurate view of job tasks and activities, useful for manual jobs.

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Observer Method Limitations

Can be ineffective for complex or non-observable jobs, may influence employee behavior (Hawthorne effect).

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Interview Method

A way to gather job information by interviewing employees, supervisors, or experts about job duties, responsibilities, and skills.

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Structured Interview

An interview following a specific list of questions to ensure consistency.

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Unstructured Interview

An interview with open-ended questions to explore complex job components.

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Task Inventory Method

A method where job incumbents rate the importance, frequency, and difficulty of tasks.

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Critical Incident Technique (CIT)

A method focusing on specific work events where employee behavior is effective or ineffective.

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Concrete Experience

Learning starts with a specific experience or activity.

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Reflective Observation

Reflecting on an experience to understand it better.

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Abstract Conceptualization

Formulating theories or concepts based on reflections.

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Active Experimentation

Applying new concepts in practice to test their validity.

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Training Evaluation

Assessing the effectiveness of a training program.

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Level 2 Evaluation

Measures knowledge or skill acquisition.

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Level 3 Evaluation

Assesses changes in behavior.

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Brinkerhoff's Success Case

Method studying most and least successful training cases.

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Qualitative Descriptors

Words like "Excellent," "Good," and "Needs Improvement" used to describe performance.

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Ranking Method

A performance appraisal method that ranks employees from best to worst based on overall performance.

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Paired Comparison Method

A performance appraisal method comparing each employee to every other employee.

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Critical Incident Method

Performance appraisal focusing on specific incidents of effective or ineffective behaviors.

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Performance Appraisal Methods

Different Techniques used to measure employee job performance

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Rater Bias

Systematic errors in performance ratings due to factors aside from the employee's performance.

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Appraisal Limitations

Weaknesses in a performance appraisal system, such as subjectivity, or potential for conflicts.

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Performance Ranking advantages

Simple implementation, clear differentiation of high and low performers for promotions or layoffs.

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Performance Evaluation Methods

Formal systems for assessing employee performance, often including metrics, ratings, and discussions.

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Forced Distribution Method

A performance evaluation method that categorizes employees into performance groups, providing a comprehensive overview of their performance.

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Informal Feedback

Regular, everyday feedback given by managers to employees on specific tasks or situations.

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Peer Feedback

Performance feedback from colleagues about an employee's performance.

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Real-Time Feedback

Continuous feedback provided on an ongoing basis, aided by digital tools and platforms.

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Upward Feedback

Feedback from subordinates on a manager's leadership, communication, and management.

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Frequent Evaluation

Evaluation of performance that occurs often to get timely feedback.

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Delayed Feedback

Evaluation of performance that occurs infrequently, potentially leading to delayed feedback.

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SDT Motivation

Motivation comes from intrinsic (internal) and extrinsic (external) factors, and is strongest when autonomy,competence, and relatedness are fulfilled.

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Autonomy (SDT)

Employees feeling in control of their behavior and work goals.

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Competence (SDT)

The need to master tasks & feel effective at work.

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Relatedness (SDT)

Need to feel connected to others and part of a group or team.

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McClelland's Needs Theory

Theory stating the need for achievement, affiliation, and power motivate behavior.

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Need for Achievement (nAch)

Desire to excel, meet standards, and succeed.

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Need for Affiliation (nAff)

Desire for close relationships with others.

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Need for Power (nPow)

Desire to control or influence others, have an impact.

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Study Notes

Research Design in I-O Psychology

  • Experimental research involves manipulating one or more independent variables to observe their effect on a dependent variable, with extraneous variables controlled.
    • Lab experiments maximize internal validity in controlled settings (e.g., feedback on performance).
    • Field experiments offer higher external validity in real-world settings (e.g., new training program effects).
  • Quasi-experimental research is similar to experimental research but lacks random assignment. This is often used in organizational settings due to practical limitations.
  • Correlational research measures the strength and direction of relationships between two or more variables. It does not involve manipulation.
    • Example: Relationship between job satisfaction and employee turnover.
  • Longitudinal research gathers data from the same subjects over time (e.g., tracking employee engagement over years).
  • Cross-sectional research gathers data at a single point in time (e.g., analyzing relationships between variables).

Data Collection Techniques

  • Surveys and questionnaires collect data on attitudes, opinions, behaviors, and demographics.
  • Interviews involve direct, one-on-one or group conversations to gather detailed qualitative data.
  • Observations involve systematically recording behaviors, interactions, or workplace processes (participant or non-participant).
  • Case studies provide in-depth insights into a single organization, department, or group.
  • Meta-analysis combines results from multiple studies to offer a comprehensive understanding of a phenomenon.
  • Psychological testing measures cognitive abilities, personality traits, skills to predict various job performances relevant to an organization.
  • Archival research analyzes existing data (company records, employee performance data, etc.).
  • Focus groups gather diverse perspectives via group discussions on a specific topic.
  • Experience sampling method (ESM) gathers real-time data from participants through mobile devices or diaries (e.g., daily work events and job satisfaction).

Data Analysis Techniques

  • Descriptive statistics summarize data (mean, median, mode, standard deviation).
  • Inferential statistics make inferences about a population from sample data (t-tests, ANOVA, regression).
  • Factor analysis identifies underlying relationships between variables, grouping them into factors.
  • Machine learning utilizes algorithms to analyze large datasets for patterns.

Job Analysis Techniques

  • Observation Method involves observing employees performing their tasks.
  • Interview Method involves interviewing employees, supervisors, or subject matter experts to gather job information.
  • Questionnaire Method uses standardized questionnaires to collect job task data.
  • Task Inventory Method involves listing job tasks, and ranking their importance, frequency, and difficulty.
  • Critical Incident Technique identifies important examples of effective or ineffective work behaviors.
  • Competency Modeling identifies and defines the skills, knowledge, and abilities required for a job.

Other Topics Covered

  • Job descriptions outline duties, responsibilities, required qualifications, and working conditions of a job.
  • Job analysis (a process) studies a job to understand its essential duties and responsibilities.
  • Training needs analysis (TNA) is the process of determining what training is needed, what type of training, and who should receive training.
  • Training design refers to creating effective training programs, defining learning objectives, selecting methods, and planning delivery.
  • Training evaluation assesses training effectiveness and ROI.
  • Performance appraisal assesses employee performance, provides feedback, and identifies improvement areas using various techniques (graphic rating scale, ranking, paired comparisons, critical incident, essay).
  • Motivation theories (Maslow's hierarchy of needs, Herzberg's two-factor, Vroom's expectancy, McClelland's, SDT).
  • Recruitment and selection strategies (internal, external, targeted recruitment, methods).
  • Work environment improvements (enhancing physical and psychological environment), positive work-life balance practices.

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